Deficiency Index

Elizabeth Adam Crump Health and Rehab

Glen Allen, Virginia · CCN 495299

22 surveys since 2011. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
236
Surveys
22
Harm or worse
3
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse3

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file15/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
180
Ownership
For profit - Corporation
Chain
TRIO HEALTHCARE
County
Henrico
Medicare-certified since
1995

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.

Last survey on record

Jun 26, 2026

136 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.503.34
Registered-nurse hours per resident day0.30—
Annual nurse turnover50.0%50.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$9,011 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG11.1%H—I—
No harm, potential for more than minimalD5357.6%E3639.1%F—
No harm, potential for minimalA—B11.1%C11.1%
CMS’s current file: 92 of the 236 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6775×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6865×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F5844×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6073×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

In the surveyor’s words

From the most serious findings on record at Elizabeth Adam Crump Health and Rehab, in the surveyor’s own words.

  • Actual harm, isolatedF678Aug 18, 2022

    Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to administer CPR (cardio pulmonary resuscitation), per the resident's wishes, for one of one expired resident reviews, Resident #140 (R140). On [DATE], when the resident was found to be without respirations and pulse, the facility staff failed to administer CPR per the resident's wishes, as documented by the facility staff and the hospice nurse. This failure resulted in harm. The findings include: R140 was admitted to the facility on [DATE]. R140's admission assessment, dated [DATE], documented the resident's neurological status as alert and nonverbal. […]

  • No harm, potential for more than minimal, patternF803Aug 12, 2026

    Based on observation, staff interview and facility document review, it was determined that the facility staff failed to provide residents with the correct amount of food according to the facility's menu in one of one facility kitchens during lunch on 8/10/2026. The findings include:On 8/10/2026 at 1:29 PM, an observation of the facility regular diet lunch tray revealed a turkey and cheese sub served on a plate with a side of coleslaw and mashed potatoes during a test tray conducted with the regional dietary manager. Observation of the sub revealed two thinly sliced pieces of turkey and one slice of American cheese on a sub roll approximately six inches long. […]

  • No harm, potential for more than minimal, patternF804Aug 12, 2026

    Based on observation, staff interview, and facility document review, the facility staff failed to serve palatable pureed food in one of one kitchen during lunch on 8/10/2026. The findings include:On 8/10/2026 at 1:10 PM, a test tray was requested in the main kitchen. A sample of all foods served to residents at lunchtime was requested. At 1:28 PM, the final tray from the final lunch cart was served and the Regional Dietary Manager accompanied two surveyors to taste all the food on the test tray. The pureed mixed vegetables, pureed bread and pureed turkey were tasted by all three individuals; both surveyors agreed that the pureed turkey, pureed mixed vegetables and pureed bread were starchy, bland and unidentifiable in taste to what they were supposed to be. […]

  • No harm, potential for more than minimal, patternF812Aug 12, 2026

    Based on observation, staff interview and facility document review, it was determined that the facility staff failed to store steam tray pans in a sanitary manner in one of one kitchen and store food in accordance with food safety standards of practice in one of three nourishment rooms. The findings include:On 8/10/2026 at 11:21 AM, an observation was made of the facility kitchen with the regional dietary manager. Observation of the kitchen area revealed a four shelf wire unit with baking sheets, muffin pans and steam tray pans stored. Observation of the steam tray pans revealed four pans stacked inside each other sitting upside down on the wire rack. […]

  • No harm, potential for more than minimal, patternF558Jun 26, 2026

    Based on observation, resident interviews, staff interviews, clinical record reviews, and facility documentation review, the facility failed to ensure that the accommodation of resident needs and preferences was provided for six of 76 residents in the survey sample, Residents #5, #101, #118, #81, #40 and #117. The findings include:1. For Resident #5 (R 5) Facility staff failed to accommodate resident needs by failing to ensure the resident had access to a call bell. R5 was originally admitted to the facility 09/26/2022. […]

Read 22 findings in full →The most serious and the most recent: 22 of 236 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 12, 2026Complaint3 findings
  • Jun 26, 2026Complaint5 findings
  • Oct 30, 2025Complaint8 findings
  • Oct 1, 2024Complaint3 findings
  • Jan 30, 2024Complaint5 findings
  • Jun 28, 2023Complaint6 findings
  • Aug 18, 2022Standard and complaint35 findings · 1 harm
  • Dec 15, 2021Infection control3 findings
Show the 14 earlier surveys
  • Mar 18, 2021Standard13 findings
  • Feb 5, 2020Complaint1 finding
  • Dec 30, 2019Complaint1 finding
  • Sep 5, 2019Complaint5 findings
  • Jun 14, 2019Standard and complaint23 findings
  • Apr 27, 2018Standard and complaint29 findings
  • Nov 3, 2017Complaint4 findings
  • Mar 9, 2017Standard17 findings
  • Mar 17, 2016Standard and complaint14 findings · 1 harm
  • Apr 2, 2015Standard17 findings · 1 harm
  • Apr 10, 2014Standard11 findings
  • Mar 22, 2013—12 findings
  • Mar 30, 2012—14 findings
  • Apr 8, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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