Elderwood at Cheektowaga

In the surveyor’s words

From the most serious findings on record at Elderwood at Cheektowaga, in the surveyor’s own words.

• Actual harm, isolatedF689Apr 23, 2026

  Based on observations, interviews, and record reviews conducted during survey, the facility failed to ensure that each residents' environment remained as free of accidents as possible and each resident received supervision to prevent accidents for three (3) (Residents #30, #87, and #116) of nine (9) residents reviewed for accident hazards. Specifically, Resident #87 had frequent witnessed and unwitnessed falls from 12/03/2025, through 04/20/2026. The facility failed to assess, implement and evaluate the effectiveness of safety interventions. As a result of the repeated falls, Resident #87 suffered multiple injuries such as bruising, cuts and abrasions. […]

• No harm, potential for more than minimal, widespreadF584Apr 23, 2026

  Based on observations, interviews, and record reviews conducted during the survey, the facility failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior for four (4) (Unit One, Unit Two, Unit Three, and Unit Four) of four (4) resident units. Specifically, Resident #155's bathroom was damaged and dirty; bathing suites exhibited damaged floor and wall tiles, a damaged corner wall, damaged and loose grab bars, chipped paint, soiled shower curtains, dead flies, clogged drains, and a florescent light outage; and resident-use corridors had discolored and malodorous carpeting throughout the entire facility.The findings included: The facility policy titled Kitchen, Dining and Dietary Equipment Routine Cleaning Policy, last revised… […]

• No harm, potential for more than minimal, widespreadF725Apr 23, 2026

  Based on interviews, observations, and record review conducted during the survey, facility failed to have sufficient nursing staff to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, the facility failed to have sufficient nursing staff to provide nursing care to all residents in accordance with the facility assessment and to meet the needs of each resident. […]

• No harm, potential for more than minimal, widespreadF812Apr 23, 2026

  Based on observations, interviews, and record review conducted during the survey, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, observations of one (1) of one (1) kitchen revealed active wastewater discharge in the main kitchen's dishwashing area; two (2) of two (2) walk-in freezer units had an accumulation of ice on interior wall surfaces, floors, and ceilings, and one (1) of two (2) walk-in refrigeration units had an accumulation of water on the floor.The findings include: The policy titled Kitchen, Dining and Dietary Equipment Routine Cleaning Policy, last revised 04/26/2019 documented the dietary work areas will be kept clean and in order by designated department according to routine… […]

• No harm, potential for more than minimal, widespreadF835Apr 23, 2026

  Based on interview and record review conducted during an extended Standard survey completed on 04/23/2026, the facility was not administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, the administration did not ensure residents were free of accident hazards had adequate supervision and facility policies and protocols were consistently implemented and monitored for their effectiveness. This has the potential to affect all residents residing in the facility. […]