Desert Highlands Care Center
Kingman, Arizona · CCN 035169
20 surveys since 2011, 6 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 207
- Surveys
- 20
- Harm or worse
- 6
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 120
- Ownership
- For profit - Limited Liability company
- Chain
- CIRCLE B ENTERPRISES
- County
- Mohave
- Medicare-certified since
- 1988
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 3
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 39 for-profit facilities of 100–127 beds in Arizona.
Last survey on record
Jul 31, 2025
466 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.82 | 3.45 |
| Registered-nurse hours per resident day | 0.45 | — |
| Annual nurse turnover | 45.0% | 45.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2074.1% | E725.9% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6093×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F6773×
Provide care and assistance to perform activities of daily living for any resident who is unable.
- F6863×
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8802×
Provide and implement an infection prevention and control program.
In the surveyor’s words
From the most serious findings on record at Desert Highlands Care Center, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF658Sep 8, 2023
Based on closed clinical record review, staff interviews, and facility policy review, the facility failed to ensure medications were administered as ordered by the physician for two residents (#20 and #51). The deficient practice could result in adverse effects to the residents. Findings include: Resident #20 was admitted on [DATE] with a diagnosis of COPD (Chronic Obstructive Pulmonary Disease), dementia, essential hypertension and status post fall with left hip fracture. A review of the current active physician orders revealed the following orders for: -4-ounce health shake with all meals (order date of July 19, 2023); and, -Colace (laxative) 100 milligrams -daily (order date of September 29, 2022). […]
- No harm, potential for more than minimal, patternF677Sep 8, 2023
Based on observations, clinical record reviews, resident and staff interviews, facility documentation and policy and procedures, the facility failed to ensure showers were provided for two residents (#14 and #230). Findings include: -Regarding Resident #14 Resident was admitted on [DATE] with diagnoses of COPD (chronic obstructive pulmonary disease) and major depressive disorder. The standard care plan dated July 7, 2023 included the resident needed help with daily activities, required assistance with mobility and transfers and further decline was expected. […]
- No harm, potential for more than minimal, patternF686Sep 8, 2023
Based on clinical record review, staff interviews, and review of policy and procedures, the facility failed to ensure care and services was to promote healing of pressure ulcers was provided for one resident (#22). The deficient practice could result in the development and worsening of pressure ulcers. Findings include: Resident #22 was admitted on [DATE] with diagnoses of pyonephrosis, sepsis, protein calorie malnutrition, and lack of coordination. Review of a care plan dated March 21, 2022 included the resident had the potential for skin breakdown. The weekly skin assessments dated June 5 and 20, 2022 included the resident had a pressure ulcer. The coccyx area was circled in the body image of the note. […]
- No harm, potential for more than minimal, patternF697Sep 8, 2023
Based on clinical record review, staff interviews, and facility policy and procedures, the facility failed to ensure pain management was provided to two residents (#229 and #223). The deficient practice could result in pain not being addressed. Findings include: -Resident #229 was admitted on [DATE] with diagnoses the included encephalopathy, sepsis, and acute kidney injury. The minimum data set (MDS) assessment included a brief interview for mental status (BIMS) score of 15 indicating the resident was cognitively intact. Review of the pain care plan dated August 24, 2023 revealed the resident was able to verbalize pain. […]
- No harm, potential for more than minimal, patternF880Sep 8, 2023
Based on observations, staff interviews, and facility policy review, the facility failed to ensure infection prevention and control standards were maintained during medication administration. The deficient practice could result in transmission of infection. Findings include: During medication administration observation with a Registered Nurse (RN/staff #8), conducted on August 31 2023 at 8:05 a.m., the RN dropped a medication on the floor. The RN picked up the medication from the floor and discarded the medication in the sharps' container. The RN then replaced the medication, placed it into the medication cup, then entered the resident's room to administer the prepared medications. […]
Read 26 findings in full →The most serious and the most recent: 26 of 207 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 31, 2025Complaint1 finding
- Apr 17, 2025Complaint1 finding
- Mar 14, 2025Standard and complaint7 findings
- Nov 21, 2024Complaint3 findings
- Feb 22, 2024Complaint1 finding
- Sep 8, 2023Standard6 findings
- Apr 12, 2023Complaint1 finding
- Dec 29, 2022Complaint2 findings
Show the 12 earlier surveys
- Sep 14, 2022Complaint3 findings
- Jul 14, 2022Standard and complaint8 findings
- Mar 9, 2021Infection control1 finding
- Feb 3, 2021Complaint1 finding
- Dec 6, 2019Standard and complaint14 findings
- Oct 11, 2018Standard and complaint73 findings · 1 harm
- Jul 14, 2017Standard and complaint11 findings · 1 harm
- Aug 19, 2016Standard6 findings · 1 harm
- Apr 30, 2015Standard and complaint11 findings · 1 harm
- Feb 10, 2014Standard and complaint10 findings · 1 harm
- Nov 13, 2012—27 findings · 1 harm
- Sep 16, 2011—20 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction