Every finding on record at Dayspring of Miami Valley HLTH Care Center & Rehab

Based on observation, staff interviews, and policy review, the facility failed to ensure medications were securely stored in location inaccessible by the residents. This had the potential to affect 23 residents who were ambulatory with cognitive decline on the Healthcare II unit. The facility census was 119. Findings include: Observation on 12/15/24 at 3:54 P.M. of treatment cart on 1200 A Hall revealed a Humalog Pen with a covered needle intact, with 220 units of Humalog insulin remaining in the pen, laying on top of treatment cart unattended. Interview on 12/15/24 at 3:56 P.M. with Registered Nurse (RN) #260 confirmed a Humalog Pen with covered needle intact, with 220 units of Humalog insulin remaining in the pen, was laying on top of treatment cart unattended. Registered Nurse (RN) #260 reported she thought she placed it inside of the glove box. Interview on 12/15/24 at 3:57 P.M. with Registered Nurse (RN) Unit Manager #289 confirmed a Humalog Pen with covered needle intact, with 220 units of Humalog insulin remaining in the pen, was laying on top of treatment cart unattended. Interview also confirmed a glove box on top of cart is not an appropriate place to store an insulin pen. Review of the Medication Storage policy dated 12/2021 revealed facility ensures medications and biologicals, including treatment items are securely stored in a locked cabinet, cart or locked medication room that is inaccessible by the residents and visitors. This deficiency represents non-compliance investigated under Master Complaint Number OH00160536.

Based on observations, staff interview, review of the facility policy, and record review, the facility failed to ensure fall interventions were in place for a resident who had a history of falls and was at a fall risk. This affected one (Resident #84) of three residents reviewed for falls. The facility census was 125. Findings include: Review of the medical record for Resident #84 revealed an admitted [DATE]. Diagnoses included senile degeneration of the brain, chronic obstructive pulmonary disease, respiratory failure dementia and cognitive communication deficit. Review of the care plan dated 08/08/24 revealed Resident #84 was at risk for falls with interventions to assist resident as needed, ensure wheelchair was locked and bed was stable prior to transferring, keep floor free of clutter, use tilt dump wheelchair seat, low bed, non-skid socks, encourage to be in common areas, visual cues to bedside (added 10/21/24), and fall mats to bedside (added 10/21/24). Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #84 had significant cognitive impairment and required partial moderate assistance for bed mobility and transfers. Resident #84 had two or more recent falls during the review period. Review of the quarterly fall risk scale dated 09/18/24 revealed Resident #84 three or more falls in previous 90 days and score a 20 on the fall risk assessment indicating increased risk for falls (over 10 was considered at risk) Review of the progress notes dated 10/18/24 revealed Resident #84 had a fall from her bed that was unwitnessed. The facility initiated interventions of fall mats by the bed and visual cues. Review of the fall investigation dated 10/21/24 revealed Resident #84 had a fall on 10/18/24. Resident #84 was found on the floor by staff laying next to her bed with pillow and blanket. New interventions included a visual cue to bedside and fall mats to bedside. Review of the physician orders dated 10/21/24 revealed an order for fall mats to bedside and a second order dated 10/21/24 for visual cues to bedside (for call light reminder). Observation on 11/05/24 at 4:53 P.M. revealed Resident #84 was sitting in her wheelchair in her room. A black rug-like object was on resident's floor. There was no fall mat in Resident #84's room. Observation on 11/06/24 at 9:17 A.M. revealed Resident #84 was lying in bed and there was a black rug like object on resident's floor. No fall mats were observed and no visual cues (for call light reminder) were observed to be on resident's half of the room. Observation and interview on 11/06/24 at 9:20 A.M. with State tested Nursing Aide (STNA) #44 revealed facility fall mats were a thick padded mat and pointed to a red one laying on the floor in a nearby resident room. STNA #44 confirmed Resident #84 did not have any fall mats next to her bed and was unsure what the black rug-like object was. She confirmed it did not have any padding on it for softer fall. She also confirmed Resident #84 did not have any visual cues hanging up for reminders to use the call light as per the care plan. Observation and interview on 11/06/24 at 9:29 A.M. with the Director of Nursing (DON) stated she was unsure why Resident #84's fall interventions were not in place. The DON stated at times, Resident #84 was independent with mobility and possibly a fall mat would be a hazard. Observation on 11/06/24 around 1:00 P.M. revealed Resident #84 had newly placed red fall mat identical to the ones identified by STNA #44 previously as well as a newly placed visual cue reminder to use the call light in resident's room. Review of the facility policy titled Fall and Accident Management, dated 06/2019, revealed facility shall identify patients at risk of falls and interventions shall be implemented and evaluated to reduce risk of injuries, falls or other accidents. The facility would work to identify, evaluate and analyze hazards, implement interventions and monitor for effectiveness of interventions when necessary. This deficiency represents non-compliance investigated under Complaint Number OH00159021.

Based on observations, staff interview, review of the facility policy, and record review, the facility failed to ensure a resident was served a therapeutic meal as physician ordered. This affected one (Resident #84) of three residents reviewed for therapeutic diets. The facility census was 125. Findings include Review of the medical record for Resident #84 revealed an admitted [DATE]. Diagnoses included diabetes mellitus, malnutrition, and dementia. Review of Resident #84's physician orders dated 06/13/24 revealed an order for finger foods with regular texture. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #84 had significant cognitive impairment and required supervision or touching assistance from staff with meals. Review of the care plan dated 10/10/24 revealed Resident #84 had a nutritional problem and was at risk for malnutrition. Interventions included to monitor weight and make recommendations, provide/serve diet as ordered, and speech therapy to follow for chewing/swallowing issues. Review of Resident #84's meal ticket for dinner on 11/05/24 revealed she was to receive finger foods with regular texture. According to the meal ticket, Resident #84 was to receive one pot roast sandwich, brown gravy on the side, one baked sweet potato, four ounces of Brussels sprouts, and a two-by-two size slice of caramel applesauce cake. Review of the menu spreadsheet dated 11/05/24 revealed the residents on a finger food diet were to receive pot roast on bread in sandwich form and shall not receive a dinner roll, a sweet potato, Brussels sprouts, and cake. Observation 11/05/24 at 5:51 P.M. revealed Resident #84 had her tray in front of her in the dining room. Resident #84's plate contained chopped/shredded pot roast with gravy poured on top, diced sweet potato and brussels sprouts and no roll. The meat was not in sandwich form. Interview and observation on 11/05/24 at 5:53 P.M. with Regional Kitchen Manager (RKM) #77 confirmed Resident #84 did not receive the meal according to the spreadsheet guidance for specialized/therapeutic diets. He looked up the meal ticket as one was not provided to Resident #84 and confirmed the meal ticket also stated residents diet order for finger foods with regular texture. Interview on 11/05/24 at 5:55 P.M. with Dietician #66 confirmed Resident #84's plate did not match the physician order nor the spreadsheet and was unsure why the resident was not provided the correct texture diet. Discussions on 11/05/24 from 5:50 to 6:00 P.M. with RKM #77 and Dietician #66 with numerous State tested Nursing Aides (STNAs) and nursing staff present revealed no knowledge of why the diet or food options were not provided according to physician order. Both RKM #77 and Dietician #66 searched for the meal ticket and discussed with STNAs and nursing staff with surveyor present without any information provided related to Resident #84's provided meal being different than the ordered meal type. Interview on 11/05/24 at 6:10 P.M. with RKM #77 confirmed the facility made an error and confirmed it was difficult to get young new staff to read the tickets. He confirmed Resident #84's food was chopped and appeared to be mechanically soft texture and not regular and confirmed the resident was not provided a sandwich and no bread for finger food. Review of the facility policy titled Diet Orders and Selective Menu, dated 11/2019, revealed the facility shall provide physician prescribed diet orders. Diet orders shall be entered in the medical record and the menu software and changes by the dietician will be changed in the diet menu. This deficiency represents non-compliance investigated under Complaint Number OH00159360.

Based on observation, staff interview, and record review, the facility failed to store foods in a sanitary manner. This had the potential to affect 124 residents who received food from the kitchen. The census was 125. Findings Include: Observation on [DATE] at approximately 8:40 A.M. of the dry storage area revealed a bag of lemonade mix, wrapped in plastic wrap, with no label nor date. Observation of the dry storage area revealed a half bag of dry macaroni noodles and a half bag of dry pasta noodles each closed with a twist tie and unwrapped, with no label and no date Interview at the same time as the observations with Chef #394 verified the lemonade mix, dry macaroni, and dry pasta noodles were not labeled nor dated. Observation on [DATE] at approximately 8:45 A.M. of the walk-in cooler revealed five, five-pound containers of yogurt, dated [DATE], and a cart, containing five pans, each containing eight round portions of what appeared to be raw pancakes or dough. The cart of pans was uncovered and not labeled nor dated. Observation of the walk-in cooler revealed pickle chips, stored in a metal bowl and covered loosely with plastic kling wrap, with a use by date [DATE], and loose lettuce leaves stored in a metal bowl and covered loosely with plastic kling wrap, with a use by date [DATE]. Interview at the same time as the observation with Chef #394 verified the five containers of yogurt were expired and the cart of pans of what appeared to be pancakes or dough was not covered, labeled, nor dated. Chef #394 stated she was unsure what was on the pans on the cart. Review of the facility's policy titled, Food Storage, dated ,d+[DATE] revealed all opened food items will be labeled, dated, covered, and discarded within 7 days.

Based on observation, resident interview, staff interviews and record review, facility failed to ensure a resident received adequate Activities of Daily Living (ADLs) care. This affected one resident (#27) of one reviewed for personal care. Facility census was 125. Findings include Review of the medical record for Resident #27 revealed an admitted [DATE]. Diagnoses included contracture of left hand, monoplegia of left upper extremity, anxiety, and bipolar disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #27 had intact cognition and was dependent on staff for showering and bathing as well as personal hygiene and stated, helper does all of the effort, resident does none of the effort to complete the activity. Review of the plan of care dated 07/29/24 revealed Resident #27 had a self care performance deficit related to contracture of the left hand, impaired mobility and limited range of motion, confusion and non compliance with behaviors with interventions of bathing and showering total dependence of two staff, encourage resident to participate in ADLs to the fullest extent possible, trim and clean finger nails on bath day and as necessary, contracture of left hand to provide skin care every shift and use of palm protector at all times. The care plan revealed resident had a behavioral problem including irritability, mood swings and delusions with interventions to anticipate needs. Review of shower sheets revealed resident did not refuse any showers in 08/2024 or 09/2024. Resident had nail care and hair washed checked off on 08/30/24 and 09/06/24 and documentation of bed baths given with no hair washing or nail care marked on 09/04/24 and 09/10/24. Observation and interview on 09/09/24 at 11:35 A.M. of Resident #27 revealed long fingernails with about 1/4 inch to 1/2 inch growth from the nail bed. Resident had a black/brownish dirt substance under all nails. Resident revealed a staff member trimmed a hangnail a few days ago, but reported they did not trim or clean her nails at that time. She revealed her nails had looked dirty for a few weeks. Residents left hand had a contracture with a splint in place and nails on her contracted hand were also very long with dirt and grime underneath them. Resident also reported she wanted her hair washed and revealed staff have not provided hygiene and bathing for several weeks. Resident revealed she felt dirty and felt her hair was greasy and matted. Residents hair appeared greasy and was stringy from scalp to the ends and her hair also appeared matted and knotted in the back. When resident lifted her head off the pillow or turned her head from side to side during discussion, her hair stayed in place and had no flow or movement. Observations on 09/10/24 from 9:00 A.M. to 4:45 P.M. revealed residents nails and hair appeared in the same condition as observation on 09/09/24. Observations on 09/11/24 from 8:15 A.M. to 5:45 P.M. revealed residents nails and hair appeared in the same condition as observation on 09/09/24. Observation and interview on 09/12/24 at 8:42 A.M. with Resident #27 revealed residents nails and hair appeared in the same condition as observation on 09/09/24. Resident stated she had not received any shower or bath and had not had hair washing or nail trimming in the past week. Resident nails remained dirty with a black/brown substance and were long 1/4 inch to 1/2 inch growth from the nail bed. Resident stated she wanted to get cleaned up and was agreeable to nail care and shower being performed. Interview and observation on 09/12/24 at 8:48 A.M. Licensed Practical Nurse (LPN) #308 and LPN #354 confirmed Resident #27 had long and dirty nails. They revealed they would provide care shortly. They also acknowledged the resident's hair appeared greasy and stated the resident had an ointment placed on her scalp that can make it look greasy. They confirmed hair should not look matted and knotted and were present when resident stated another unknown staff member told her, her hair looked greasy. LPN's verified resident should have hygiene maintained and stated that she refused showers and care frequently. Facility provided no evidence of refusals since 07/2024. Review of facility policy titled, Activities of Daily Living (ADL Care), dated 08/2024 revealed staff shall ensure residents who were unable to carry out activities of daily living receive the necessary services to maintain good grooming and personal hygiene. These activities include bathing and grooming.

Based on observation, record review, interviews, and review of facility policy, the facility failed to send one (Resident #39) to an ophthalmologist appointment timely and the facility failed to identify and treat dry, scaly skin for one (Resident #474). This affected two (Resident #39 and Resident #474) of two residents reviewed for appointments and skin care. The facility census was 125. Findings include: 1. Review of the medical record for Resident #39 revealed an admitted [DATE] with diagnoses of chronic obstructive pulmonary disease with (acute) exacerbation, chronic respiratory failure with hypercapnia, and unspecified conjunctivitis. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact. Resident #39 was independent with eating, required set-up assistance with oral hygiene and personal hygiene, required partial assistance with bed mobility, transfers, and wheelchair mobility, required substantial assistance with dressing, and was dependent on staff assistance with toileting hygiene and bathing. Review also revealed the resident was on an antibiotic when the MDS was completed. Review of the physician orders revealed an order dated 03/08/24 for Erythromycin Ophthalmic Ointment 5 milligrams/gram (mg/gm), instill 1 application in left eye four times a day for unspecified conjunctivitis. Review of the Infection Control Log for March 2024 revealed Resident #39 admitted with order for Erythromycin Ophthalmic Ointment 5 mg/gm, 1 application left eye four times daily. With no culture available. Review of the Pharmacy Review dated 06/02/24 revealed the physician reviewed the pharmacy recommendation on 06/07/24 and advised Erythromycin Ophthalmic Ointment 5 mg/gm, instill 1 application in left eye four times a day for unspecified conjunctivitis to continue until follow up with Retinal Clinic. Review of the Pharmacy Review dated 07/02/24 revealed the physician reviewed the pharmacy recommendation on 07/03/24 and wrote, Patient needs to follow up with ophthalmologist for stop date. Staff Registered Nurse (RN) documented on form, Orders received to continue through 07/15/24 follow up appointment from ophthalmology. Further review of the medical record revealed no documentation showing Resident #39 went to an ophthalmology appointment. Interview on 09/12/24 at 1:17 P.M. with Assistant Director of Nursing #438 confirmed resident continued on the Erythromycin Ophthalmic Ointment 5 mg/gm 1 drop four times daily since admission. Interview on 09/12/24 at 2:32 P.M. with Social Service Designee #368 confirmed an appointment was scheduled for Resident #39 to see an ophthalmologist on 06/25/24 and the appointment was canceled along with transportation, but the facility is not sure who canceled it or why. Interview also confirmed the facility has not rescheduled another ophthalmologist appointment. 45751 2. Review of medical record for Resident #474 revealed an admitted [DATE] with diagnoses including but not limited to fracture of one rib left side, strain of muscle fascia and tendon of lower back, anxiety, depression, and edema. Review of the MDS assessment dated [DATE] revealed the resident was cognitively intact. No skin issues were noted. Review of the care plan dated 08/19/24 revealed the resident had the potential for skin impairment related to impaired mobility, incontinence, fragile skin, and non compliance with bathing. Interventions included but not limited to keep skin clean and dry. Use lotion on dry skin. Review of current physician orders revealed no treatment order for dry, scaly skin to lower extremities. Review of skin assessments revealed no mention of dry/scaly skin to bilateral lower extremities. Observation on 09/09/24 at 10:27 A.M. revealed the resident had very dry, scaly skin to bilateral lower extremities. Observation on 09/10/24 at 3:18 P.M. revealed the resident continued to have dry, scaly skin to bilateral lower extremities. Interview on 09/09/24 at 10:24 A.M. with Resident #474 revealed the resident stated that her legs hurt and the resident felt they were swollen. Observation at the time of the interview revealed the residents nurse entered the room and pushed on the residents legs to check for edema. The residents legs did not appear swollen but they were very dry. The nurse stated she would have the Nurse Practitioner look at them today. Interview on 09/11/24 at 3:30 P.M. with Resident #474 revealed the resident stated that her legs continued to hurt and continued to be dry and itchy. Resident #474 denied that any staff had put any lotion on her legs. Observation at the time of the interview revealed the residents legs were dry and scaly. Small red area noted on right lower shin. Interview on 09/11/24 at 3:35 P.M. with Registered Nurse (RN) #365 verified the resident did not have any order for a treatment to dry skin to bilateral lower extremities. RN #365 verified the residents legs were very dry and that the resident was scratching at her skin due to itching. RN #365 stated she would contact the Nurse Practitioner to get an order for a treatment for the residents lower extremities. Review of the policy titled, Skin Integrity Team (SIT)- Skin Monitoring Process, dated 06/2023 revealed there will be monthly head to toe skin assessments by the skin assessment nurse or other designee.

Based on staff interview, review of facility fall investigation, and record review, the facility failed to ensure a safe hoyer transfer was completed for one resident (#36) of three reviewed for falls. Facility census was 125. Findings include Review of the medical record for Resident #36 revealed an admitted [DATE]. Diagnoses included hypothyroidism, dysphagia, dementia, repeated falls, spinal stenosis and osteoporosis. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #36 had significant cognitively impairment and required extensive assistance of staff members for mobility and transfers with several activities not completed due to medical condition or safety concerns. Review of the plan of care undated revealed resident had a self care deficit and required total dependence of two staff for transfers, required mechanical lift hoyer with two staff assistance, and assistance with positioning as needed to help maintain proper body alignment. Review of the Fall Investigation dated 08/28/24 revealed the resident was at risk for falls due to a history of multiple falls, osteoporosis, cognitive decline and stated resident had confusion at baseline with poor safety awareness. The investigations stated the State tested Nursing Aide (STNA) informed the nurse of resident being on the ground. When the nurse arrived, resident was lying on the floor on her back in front of the hoyer lift with her legs stretched out in front of her. The hoyer pad was noted to be positioned incorrectly causing the STNA to lower the resident to the floor via hoyer to prevent resident slipping off hoyer pad. The new intervention included education on hoyer lift transfers and positioning of the hoyer pad completed by nurse and therapy. Interview on 09/12/24 at 12:20 P.M. with Assistant Director of Nursing (ADON) #438 revealed Resident #36 was on the chair and the resident was slid to the floor from the chair by STNA #399 using the hoyer pad. ADON stated the resident was never hooked up to the hoyer machine and stated the investigation was misworded. ADON confirmed two staff should complete a hoyer transfer and revealed only one staff was present due to resident falling while she was being prepped for the transfer. ADON #438 revealed the resident went from requiring one person assist to two person assist for chair and bed mobility. ADON #438 verified the resident had no injuries from the incident. Interview on 09/12/24 at 12:28 P.M. with STNA #399 verified she was getting the resident ready for a transfer from the chair to the bed. She confirmed the resident was hooked up to the hoyer lift machine and using the hoyer lift machine went to the ground. She also verified the language in the fall investigation was accurate. She confirmed a second staff member was not present during the transfer of the fall. STNA #399 verified the resident had no injuries resulting from the incident. Review of facility policy titled, Mechanical lifts, dated 12/2018 revealed the facility would use mechanical lifts to promote safety from one resting surface to another. The care plan assessment determines if more than one staff was required. Review of facility policy titled, Fall and Accident Management, dated 06/2019 revealed the facility interventions would be implemented to prevent falls and reduce risk of injuries. After a fall occurs, the nurse shall assess for clues as to what happened and complete an investigation.

Based on record review and staff interviews the facility failed to ensure residents did not receive antibiotic for an excessive amount of time. This affected one (Resident #39) out of one resident assessed for antibiotic use. The facility census was 125. Findings include: Review of the medical record for Resident #39 revealed an admitted [DATE] with diagnoses of chronic obstructive pulmonary disease with (acute) exacerbation, chronic respiratory failure with hypercapnia, and unspecified conjunctivitis. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact. Resident #39 was independent with eating, required set-up assistance with oral hygiene and personal hygiene, required partial assistance with bed mobility, transfers, and wheelchair mobility, required substantial assistance with dressing, and was dependent on staff assistance with toileting hygiene, and bathing. Review also revealed the resident was on an antibiotic when the MDS was completed. Review of the physician orders revealed an order dated 03/08/24 for Erythromycin Ophthalmic Ointment 5 milligrams/gram (mg/gm), instill 1 application in left eye four times a day for unspecified conjunctivitis. Review of the Infection Control Log for March 2024 revealed Resident #39 admitted with order for Erythromycin Ophthalmic Ointment 5 mg/gm, 1 application left eye four times daily. With no culture available. Review of the Infection Control Log for April 2024 revealed Resident #39 not listed on the log. Review of the Infection Control Log for May 2024 revealed Resident #39 not listed on the log. Review of the Infection Control Log for June 2024 revealed Resident #39 not listed on the log. Review of the Pharmacy Review dated 06/02/24 revealed the physician reviewed the pharmacy recommendation on 06/07/24 and advised Erythromycin Ophthalmic Ointment 5 mg/gm, instill 1 application in left eye four times a day for unspecified conjunctivitis to continue until follow up with Retinal Clinic. Review of the Pharmacy Review dated 07/02/24 revealed the physician reviewed the pharmacy recommendation on 07/03/24 and wrote, Patient needs to follow up with ophthalmologist for stop date. Staff Registered Nurse (RN) documented on form, Orders received to continue through 07/15/24 follow up appointment from ophthalmology. Review of the Infection Control Log for July 2024 revealed Resident #39 listed on 07/03/24 for in-house acquired infection for ocular laceration with no culture completed, order for Moxifloxacin 0.5% one drop in left eye four times daily for 7 days, listed as resolved. Review of the Infection Control Log for August 2024 revealed Resident #39 not listed on the log. Further review of the medical record revealed no evidence the resident went to an ophthalmology appointment. Interview on 09/12/24 at 1:17 P.M. with Assistant Director of Nursing #438 confirmed the resident continued on the Erythromycin Ophthalmic Ointment 5 mg/gm 1 drop four daily since admission. Interview on 09/12/24 at 2:32 P.M. with Social Service Designee #368 confirmed an appointment was scheduled for Resident #39 to see an ophthalmologist on 06/25/24 and the appointment was canceled along with transportation, but the facility was not sure who canceled it or why. Interview also confirmed the facility has not rescheduled another ophthalmologist appointment.

Based on medical record review, staff interview, policy review, and review of the medication information from Medscape, the facility failed to ensure a resident was free from unnecessary psychotropic medication usages when the facility failed to have an adequate indication of use for an antipsychotic medication. This affected one (#132) out of three residents reviewed for psychotropic medication usage. Facility census was 129. Findings include: Review of the medical record for Resident #132 revealed an admitted [DATE]. Diagnoses include unspecified head injury, concussion, repeated falls, hypertensive chronic kidney disease, depression, and restless leg syndrome (RLS). The medical record revealed Resident #132 was discharged on [DATE]. Review of the medical record for Resident #132 revealed an admission Minimum Data Set (MDS) 3.0, dated 05/10/23, which indicated Resident #132 had severe cognitive impairment and required limited assistance with bed mobility, toileting, and transfers. The MDS indicated Resident #132 received an antipsychotic medication routinely. Review of medical record for Resident #132 revealed a physician order dated 05/05/23 for haloperidol (antipsychotic medication) 10 milligram (mg) by mouth daily at bedtime routinely for agitation. Review of medical record for Resident #132 revealed a medication administration record (MAR) for May 2023 which revealed Resident #132 received haloperidol 10 mg daily at bedtime routinely from 05/06/23 to 05/16/23 for agitation. Review of the medical record for Resident #132 revealed a behavior monitoring assessment, dated 05/06/23 at 11:28 P.M., which stated Resident #132 was agitated, anxious, had continued pacing, fighting, restless and wandering. The assessment stated staff provided one on one supervision, changed positions, removed the resident from the environment, toileted resident, and redirected resident which were all ineffective. Further review of the assessment revealed the documentation was initiated on 05/06/23 but was not completed until 05/26/23. Review of the medical record for Resident #132 revealed a nursing progress note dated 05/06/23 at 11:28 P.M., which stated Resident #132 was ordered haloperidol 10 mg by mouth daily at bedtime routinely due to agitation. Interview on 05/31/23 at 1:00 P.M. with Registered Nurse (RN) #335 stated she was the nurse who took care of Resident #132 on the evening of 05/05/23. RN #335 stated Resident #132 was very agitated, was attempting to elope and was hitting, kicking, and spitting staff. RN #335 confirmed Resident #132 did not have a diagnosis of schizophrenia, or a psychosis disorder and confirmed the haloperidol was ordered for Resident #132's agitation. Review of facility policy titled Psychotropic: Anti-psychotic Medication Management, revised October 2017, stated residents who have not used psychotropic drugs are not to be given these drugs unless the medication is necessary to treat a specific condition as diagnosed and documented in the clinical record. The policy also stated if an anti-psychotic medication is ordered, an appropriate diagnosis will be assigned to the medication and behavior monitoring will be initiated. Review of medication information from Medscape at https://reference.medscape.com/drug/haldol-decanoate-haloperidol-342974, revealed haloperidol (Haldol) is an antipsychotic medication and is used for schizophrenia, psychosis and Tourette Disorder. Haldol has a Black Box Warnings which indicates patients with dementia-related psychosis who are treated with antipsychotic drugs are at an increased risk for death, as shown in short-term controlled trials; deaths in trials appeared to be either cardiovascular (eg, heart failure, sudden death) or infectious (eg, pneumonia) in nature. Haldol is not approved for treatment of patients with dementia-related psychosis This deficiency represents non-compliance investigated under Complaint Number OH00143160.

Based on medical record review, observation and staff and resident interview, the facility failed to ensure medications kept at the resident bedside were ordered by a physician. This affected three residents (#104, #112, #106) of eight residents reviewed for medications. The facility census was 126. Findings include: 1. Review of the medical record for Resident #104 revealed an admitted [DATE]. Diagnoses included Amyotrophic Lateral Sclerosis (ALS), depression and hypothyroidism. The admission Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview Mental Status (BIMS) score of 15 indicating intact cognition. Resident #104 required extensive two person assistance for bed mobility, transfers, one person assistance for toilet use and supervision for eating. Observation on 04/23/23 at 8:54 A.M. revealed Resident #104 had a tube of Orasol (anesthetic gel) and Triamcinolone Acetonide Cream (corticosteroid cream) on her bedside table. This was verified with Licensed Practical Nurse (LPN) #12 who stated she believed it was a nighttime medication and she was not at the facility when it was administered. Review of the physician orders and a follow-up interview on 04/23/23 at 11:03 A.M., with LPN #12 verified there was no order for Orasol gel or Triamcinolone Acetonide Cream for Resident #104. 2. Review of the medical record for Resident #105 revealed admitted [DATE]. Diagnoses included alcoholic cirrhosis of the liver, kidney failure, diabetes type II, and depression. The quarterly MDS dated [DATE] revealed a BIMS score of 15 indicating intact cognition. Resident #105 required extensive two person assistance for bed mobility, toilet use and was independent for eating. Observation on 04/23/23 at 10:41 A.M. revealed Resident #105 appeared to be sleeping and there was a bottle of Antacids at the bedside. At 10:49 A.M., LPN #14 said she believed there was an order to keep the antacid medication at the bedside. Upon looking in the electronic medical record LPN #14 verified there was no order for the antacid medication for Resident #105. Interview on 04/23/23 at 1:48 P.M., with Resident #105 revealed she bought the antacids from another resident and had them for some time, but she usually kept them in her drawer. She got them out the previous evening because she needed to take some, and she forgot to put them away. 3. Review of medical record for Resident # 106 revealed admitted [DATE]. Diagnoses included diabetes type II, dependence on renal dialysis, congestive heart failure, depression, and anxiety. The quarterly MDS dated [DATE] revealed a BIMS score of 14 indicating intact cognition. Resident #106 required extensive two person assistance for bed mobility, toilet use and was dependent for transfers. Observation on 04/23/23 at 11:13 A.M. revealed a bottle of Vapo cool throat spray on Resident #106's bedside table. This was verified with LPN #12 who also said there was no physician order for the medication. Interview on 04/23/23 at 1:59 P.M., with Resident #106 revealed her husband brought in the throat spray awhile ago, she got it out earlier and had not put it away.

Based on medical record review, staff interview and policy review the facility failed to ensure all the care team members participated in a care conference conducted for Resident #1. This affected one (#1) of three residents reviewed for care conferences. The census was 118. Findings included: Medical record review for Resident #1 revealed an admitted [DATE]. Medical diagnoses included paroxysmal atrial fibrillation, coronary artery disease, deep vein thrombosis, respiratory failure, heart failure and hypertension. Review of progress note for a care conference for Resident #1 revealed the conference was set for 11:00 A.M. on 10/03/22 with family on speaker phone. Review of care conference dated 10/03/22 for Resident #1 revealed a nurse and social worker were present for initial care conference. The resident did not attend the conference. Current therapy interventions were skilled Physical and Occupational therapy. There was a note therapy was going to call family later this date. The form revealed the resident chose her bedtime, chose when to get up and chose her bath schedule. Review of the admission Minimum Data Set (MDS) dated [DATE] revealed she was cognitively intact. Her functional status was extensive assistance for bed mobility, transfers, and toilet use. She was supervision with eating with setup help only. Interview with Licensed Social Worker (LSW) #150 on 12/06/22 at 11:33 A.M. revealed Resident #1 chose not attend the care conference on 10/03/22, but she was invited to come. She confirmed the dietary manger wasn ' t there, and neither was Physical (PT) or Occupational Therapy (OT) or activities but that was rare. She said when they can ' t attend, they would follow up with the resident or family after the conference. She said she sent a text message to Physical Therapy Director (PTD) #290 on 10/03/22 and asked her to follow up with the family and to her knowledge she did. She said the dietician should have assessed the resident and also activities. Review of policy entitled Care Conference dated 02/01/15 revealed care conference shall be held routinely to review each patient's care plan using an interdisciplinary team approach. Patients and family members are encouraged to participate in this process. The patient's care plan; prognosis and goals will be reviewed with the patient and family at the initial care conference, quarterly thereafter, or as significant changes occurs. The interdisciplinary teat (IDT) is as follows but not limited to the following: Physician/NP, patient or patient's family or legal representative, a nurse with responsibility for the patient, activities, dietitian, therapists and Social Worker. This deficiency represents non-compliance investigated under Complaint Number OH00137441.

Based on observation, resident interview, staff interview, and review of facility policy, the facility failed to ensure a resident had clean bed linens. This affected one resident (#80) of three residents reviewed for bed linens. The facility's census was 98. Findings include: Observation on 06/01/21 at 11:33 A.M. and 1:16 P.M. revealed Resident #80's bed linens had multiple brownish and reddish/brownish stains ranging from quarter to dime size located towards the top of his bed, near his pillow. Observation on 06/02/21 at 11:08 A.M. revealed Resident #80's bed linens had the same multiple brownish and reddish/brownish stains ranging from quarter to dime size located towards the top of his bed, near his pillow. Additionally, there was a large urine stain in the middle which took up the majority of the bed. Interview with Resident #80 at the time of the observation verified his bed linens were dirty and they had not been changed recently, nor could he recall the last time they had been changed. Resident #80 verified the urine stain and appeared embarrassed and stated he would like his bed linens changed. Resident #80 stated he hoped staff would change them soon because they did not change them often. Observation on 06/02/21 at 3:39 P.M. revealed Resident #80's bed linens still had not been changed. The bed linens had the same multiple brownish and reddish/brownish stains ranging from quarter to dime size located towards the top of his bed, near his pillow, the same stains observed earlier in the day and on 06/01/21. The urine stain was also still visible and there was a hint of urine smell. Interview on 06/02/21 at 3:52 P.M. with State tested Nurse Aide (STNA) #118 revealed resident's bed linens were changed as needed, and on shower days. STNA #118 revealed she checked resident's linens daily during her shift to see if they needed changed. STNA #118 verified Resident #80's bed linens were dirty and he had asked for them to be changed earlier, however she had not changed them. Review of facility policy titled, Bathing and General Hygiene, revised May 2015 revealed bed linens would be changed weekly, and as needed.

Based on observations, staff interview, resident record review, review of Centers for Disease Control (CDC) guidelines, and review of Food and Drug Administration (FDA) guidelines; the facility failed to ensure staff properly donned personal protective equipment (PPE). Additionally, the facility failed to ensure appropriate PPE was distributed to contracted [CONDITION(S)] staff providing care for a resident who tested positive for Coronavirus Disease 2019 (COVID-19). This directly affected one (#1) of one resident reviewed for infection control. The facility census was 110. Findings include: 1. Observation on 11/25/20 at 8:35 A.M., of Registered Nurse (RN) #110 revealed the RN was wearing an N95 respiratory (mask). The observation revealed the bottom strap of the N95 respirator was tucked under the bottom of the N95 respiratory filter, between the respiratory and the RN's chin. The RN was observed entering and exiting multiple resident rooms on the B hallway. Interview on 11/25/20 at 8:44 A.M., with RN #110 verified the bottom strap of the N95 respirator, being worn by RN #110, was tucked under the mask between the mask and the RN's chin. The RN further verified the mask was not properly donned. RN #110 revealed the bottom strap should have been placed around the head at the base of the neck. The RN revealed the strap was not properly placed because it was uncomfortable. 2. Observation on 11/25/20 at 9:05 A.M., of contracted [CONDITION(S)] staff (CDS) #125, providing [CONDITION(S)] care and services for Resident #1, revealed CDS #125 was observed wearing a KN95 mask with ear loops. Continued observation revealed the door of the room contained a sign which identified Resident #1 required droplet precautions. PPE identified on the sign included gown, face shield, gloves, and N95. Interview on 11/25/20 at 9:08 A.M., with Licensed Practical Nurses (LPN) #120 and CDS #125 verified CDS #125 was wearing a KN95 mask with ear loops while providing [CONDITION(S)] care and services for Resident #1. LPN #120 revealed Resident #1 had tested positive for COVID-19 and staff who provide direct care for Resident #1 should be wearing a N95 respirator. CDS #125 revealed the KN95 mask was given to CDS #125 by facility staff a while ago. The CDS was not able to identify exactly when the mask was obtained but it had been in the previous weeks. Review of the medical record for Resident #1 revealed the resident had positive test results for COVID-19 dated 11/23/20. The medical record revealed droplet precautions were initiated related to positive COVID-19 results. Review of an online resource from the center for disease control (CDC) (https://www.cdc.gov/coronavirus/2019-ncov/hcp/long-term-care-strategies.html) revealed the following guidance. If COVID-19 is identified in the facility, restrict all residents to their rooms and have health care personnel (HCP) wear all recommended personal protective equipment (PPE) for care of all residents (regardless of symptoms) on the affected unit (or facility-wide depending on the situation). This includes: an N95 or higher-level respirator (or facemask if a respirator is not available), eye protection, gloves, and gown. HCP should be trained on PPE use including putting it on and taking it off. This approach is recommended because of the high risk of unrecognized infection among residents. Recent experience suggests that a substantial proportion of residents could have COVID-19 without reporting symptoms or before symptoms develop. HCP who enter the room of a patient with known or suspected COVID-19 should adhere to Standard Precautions and use a respirator (or facemask if a respirator is not available), gown, gloves, and eye protection. More than one donning method may be acceptable. When putting on a Niosh approved N95 respirator the respirator straps should be placed on crown of head (top strap) and base of neck (bottom strap). Review of an online resource from the CDC (https://www.cdc.gov/coronavirus/2019-ncov/community/conserving-respirator-supply.html) revealed the following guidance. Non-NIOSH-approved products developed by manufacturers who are not NIOSH approval holders, including those approved by and received from China, should only be used in crisis situations when no other NIOSH-approved N95 respirator or a listed device from one of the other recognized countries is available. Review of an online resource from the FDA (https://www.fda.gov/medical-devices/coronavirus-disease-2019-covid-19-emergency-use-authorizations-medical-devices/personal-protective-equipment-euas#appendixa) updated 10/15/20, revealed KN95 masks manufactured by Zhejiang Zhuoyou Protective Products Co., Ltd were not identified on the list of non-Niosh approved respirators.

Based on observation, review of manufacture recommendations and staff interviews, the facility failed to ensure lancets used to obtain blood for finger stick blood sugar checks were disposed of properly. This has the potential to affect 17 ( #3, #9, #22, #30, #40, #44, #46, #48, #54, #56, #60, #63, #64, #71, #81, #82 and #85) of 17 residents identified by the facility as being independently ambulatory and cognitively impaired residing on the Healthcare II unit. The facility census was 122. Findings include: Observation of medication administration on 09/04/19 at 5:20 P.M. revealed Licensed Practical Nurse (LPN) #250 donned gloves, obtained the the glucometer (blood sugar monitor ), lancet, and blood pressure cuff from the medication cart on Healthcare Unit II for Resident #74. LPN #250 entered the room lanced Resident #74 second finger of his left hand obtaining blood for the glucometer strip. He took the resident's blood pressure on his right wrist. LPN # 250 went into the resident's bathroom looking around then walked out of his room. In the hallway he removed the isolation gown and gloves placing the used lancet into the gloves. He carried the gown, gloves, glucometer, and blood pressure cuff down the hall opened the dirty utility room door, looked in, went to the medication cart put the glucometer and blood pressure cuff on the medication cart, removed the covers from his shoes. Then holding the gown, gloves with the used lancet, and shoe covers went to the entrance of the dining room asking LPN (Unit Manager) #270 where the bio-hazard trash container was located. LPN# 270 took LPN #250 down the hall to the isolation cart outside of Resident #74 room and obtained a bio hazard sticker. She instructed LPN #250 to place the bio- hazard sticker on the trash liner in the resident's room and dispose of the gown and gloves. LPN #250 entered Resident #74 room, placed the bio-hazard sticker on the trash liner, and disposed of the gown and gloves with the lancet in the gloves in the trash can in the resident's room. Interview on 09/04/19 at 5:30 P.M., with LPN #250 verified he had disposed of the used lancet, he had used to obtain blood for the finger stick blood sugar in the trash can in Resident #74 room. Interview on 09/04/19 at 5:30 P.M., LPN #270 verified LPN #250 had disposed of the used lancet in the resident's trash can. Interview on 09/04/19 at 5:45 P.M., with the Director of Nursing (DON) verified used lancets were to be disposed of in a biohazard sharps container. The DON identified 17 ( #3, #9, #22, #30, #40, #44, #46, #48, #54, #56, #60, #63, #64, #71, #81, #82 and #85) residents as being independently ambulatory and cognitively impaired residing on the Healthcare II unit. Review of the undated manufacture's instruction for use of the lancets, (supplied by the facility) indicated used lancets are biohazard materials and can transmit bloodstone diseases. Dispose of them according to local government regulations to avoid injury or contamination. This deficiency is an incidential finding discovered during the investigation of the complaint.

Based on observations, staff interviews and facility policy review, the facility failed to ensure proper hand washing was completed during medication administration. In addition, the facility failed to ensure proper disposal of used isolation gowns and gloves. This affected four (#77, #72, #66 and #74) of four residents observed during medication administration. The facility identified one (#74) of one resident as having isolation precautions in place. The facility census was 122. Finding include: Observation of medication administration on 09/04/19 at 5:00 P.M., revealed Licensed Practical Nurse (LPN) #250 administered two oral medication to Resident #77 in her room. At 5:07 P.M., LPN #250 returned to the medication cart, opened the cart, and obtained five oral medications and a bottle of Artificial Tears eye drops. He donned gloves, took the oral medications into the dining room and handed Resident #72 the oral medication and water. Resident #72 took the medications independently. LPN #250 administered one drop of the Artificial Tears eye drops to each eye. LPN #250 left the dining room looking for a tissue. He went to the medication cart removed his gloves and disposed of them. He donned one glove to his left hand and obtained a tissue from a tissue box located in the nurse's station. He took the tissue into the dining and wiped Resident #72 eyes using his right ungloved hand. He returned to the medication cart, removed the glove from his left hand, logged into the computer, opened the medication cart and began preparing an oral medication, and placed the medication in applesauce for Resident #66. He administered the oral medication in applesauce with a spoon to Resident #66. Observations 09/04/19 at 5:20 P.M., revealed LPN #250 returned to the medication cart, logged into the computer, open the medication cart, donned gloves, obtained the the glucometer (blood sugar monitor), lancet, and blood pressure cuff for Resident #74. Outside of Resident #74 room there was an isolation cart. A sign on Resident #74 room door stated to check with the nurse prior to entering the room. When asked LPN #250 was unsure of the type of isolation or the type of infection warranting isolation precautions for the resident. He donned an isolation gown and shoe covers. He used his gloved hands to put the shoe covers on. He entered the room lanced Resident #74 second finger of his left hand obtaining blood for the glucometer strip. He took the resident's blood pressure on his right wrist. LPN #250 went into the resident's bathroom looked around then walked out of his room. In the hallway, he removed the isolation gown and gloves placing the used lancet into the gloves. He carried the gown, gloves, glucometer and blood pressure cuff down the hall opened the dirty utility room door, looked in, went to the medication cart putting the glucometer and blood pressure cuff on the medication cart, removed the covers from his shoes. Then holding the gown, gloves, and shoe covers he went to the entrance of the dining room asking LPN (Unit Manager) # 270 where the bio-hazard trash container was located. LPN# 270 took LPN #250 down the hall to the isolation cart outside of Resident #74 room and obtained a bio hazard sticker. She instructed LPN #250 to place the bio- hazard sticker on the trash liner in the resident's room and dispose of the gown and gloves. LPN #250 entered Resident #74 room, placed the bio-hazard sticker on the trash liner, and disposed of the gown and gloves with the lancet in the gloves in the trash can in the resident's room. Interview on 09/04/19 at 5:35 P.M., with LPN #250 verified he had not washed his hands or used hand sanitizer since beginning the medication administration at 5:00 P.M. Interview on 09/04/19 at 5:35 P.M., with LPN #270 verified LPN #250 had carried the isolation gown and gloves through the hallway looking for a bio hazard container before returning to Resident #74 room to dispose of the gown and gloves. She verified Resident #74 was in isolation [MEDICAL CONDITION] ([MEDICAL CONDITION] resistant staphlococus aureus) in a wound. She verified the resident was in contact isolation. Review of the Eye Drop/ Eye Ointment Instillation policy, dated 07/08, stated under the procedure to wash hands after removal of gloves following administration of eye drops. Review of Infection Control Transmission Based Precautions policy, dated 04/15, under the heading Contact Precautions states to put on protective equipment prior to entering the room and discard the protective equipment prior to exiting the room. This deficiency is an incidential finding discovered during the investigation of the complaint.

Based on medical record review and resident, family and staff interview, the facility failed to inform a resident of medication changes affecting her psychosocial well being. This affected one (#78 ) of three residents reviewed for medication changes. The facility census was 122. Findings include : Review of the medical record for Resident # 78 revealed an admission date of [DATE], with readmission from hospital on [DATE], with [DIAGNOSES REDACTED]. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident scored an 11 on the Brief Interview for Mental Status (BIMS) indicating she has some cognitive deficits. She did not display any behaviors during the assessment period. She did receive antidepressant and antianxiety medication for seven of the seven days of the assessment period. Review of the plan of care updated 04/05/19 stated the resident has anxiety and depression. The interventions included administering antidepressant and antianxiety medications as prescribed by the physician. Review of the (MONTH) 2019 monthly physician's orders [REDACTED].) daily and [MEDICATION NAME] 0.25 mg. twice a day. Review of a physician order [REDACTED]. daily, and reduce [MEDICATION NAME] 0.25 mg to once a day at bedtime. Review of the medical record progress notes from 07/31/9 - 08/31/19 revealed there was no documentation stating the resident or the family was notified of the medication change on 07/31/19. Review of the nursing progress note dated 08/31/2019 at 4:41 P.M., stated the family requested the resident's [MEDICATION NAME] be given twice a day. The nurses progress note stated after speaking to Certified Nurse Practitioner (CNP) #330 and the physician on call the order could not be changed at this time. Interview with Resident #78's family member on 09/04/19 at 12:55 P.M., revealed the family member stated they were concerned that the facility did not notify the resident or the family prior to changing her antidepressant and antianxiety medication. They stated the resident has had depression and anxiety all of her life. She has been on many different medications with some of the medication causing her to have unpleasant side effects. They stated at one time she was taking [MEDICATION NAME] four times a day. [MEDICATION NAME] was decreased to three times a day and then twice a day. They stated she has done very well on [MEDICATION NAME] twice a day. They stated the past three weeks they have noticed Resident #78 becoming more anxious and irritable. At first they thought she may have a urinary tract infection causing a change in her behavior. However, after obtaining a negative urinalysis they began asking staff questions concerning her medications and was told on 08/31/19, the [MEDICATION NAME] had been decreased to once a day on 07/31/19. The family expressed concerns with the facility changing the treatment for [REDACTED]. They stated they asked the facility to increase the [MEDICATION NAME] back to twice a day a couple days ago and was told the doctor said no. Interview on 09/04/19 at 2:45 [NAME]M. with Resident #78, revealed she has experienced anxiety and depression all of her life, even as a child. She stated the last few weeks she has been more anxious and depressed . She verified she did not know her medication had been changed. She verified she did not feel like this when she was taking [MEDICATION NAME] twice a day. Interview on 09/05/19 at 1:00 P.M., with the Director of Nursing verified there was no evidence Resident #78 or her family had been informed of the change in treatment for [REDACTED]. This deficiency is an incidential finding discovered during the investigation of the complaint.

Based on observation and staff interview, the facility failed treat a resident with dignity during the administration of medication. This affected one (#72) of four residents observed for medication administration. The facility census was 122. Findings include. Observations on 09/04/19 at 5:07 P.M., revealed Licensed Practical Nurse (LPN) #250 was observed to open the medication cart and obtain five oral medications and a bottle of artificial tears eye drops. LPN #250 donned gloves, took the oral medications into the dining room and handed Resident #72 the oral medication and water. Resident #72 took the medications independently. LPN # 250 administered one drop of the Artificial Tears eye drops to each eye. There were two residents sitting at the table with Resident # 72 intently watching LPN #250 administer the eye drops. Interview on 09/04/19 at 5 :11 P.M. with LPN # 250 verified he had given Resident #72 eye drops in the dining room with two other residents at the dining room table. He verified it was the facility's process was not to give medication in the dining room. He stated he had a lot of other medications to give and decided for the sake of time he did not remove the resident from the dining room to give her the eye drops. He verified he did not give Resident #72 privacy when receiving her eye drops. Interview on 09/04/19 at 5:45 P.M., with the Director of Nursing verified it was the facility's process not to give medication in the dining room. She verified it did not state that in the facility's eye drop policy. However, all nurses are trained to administer eye drops to residents in a private setting. This deficiency is an incidential finding discovered during the investigation of the complaint.

Based on medical record review and staff interview, the facility failed to ensure physician orders [REDACTED]. This affected one (Resident #184) of three residents reviewed for anticoagulants. The facility identified there were 15 residents on Eliquis. Findings include: Medical record review for a [AGE] year-old woman, Resident #184 revealed an admission date of [DATE]. Medical [DIAGNOSES REDACTED]. Review of the admission Minimum Data Set (MDS) assessment, dated 02/07/19, revealed Resident #184 was moderately cognitively impaired. Review of the progress notes dated 03/23/19 revealed upon focused assessment to the right lower extremity a tennis ball sized welt was noted on the medial side of right ankle, area tight, swollen, bruised with reddish purple color and tender to touch. The physician ordered a Doppler ultrasound (a blood flow test) and the results revealed a blood clot. The physician was notified and the physician gave a new order for Eliquis. Review of physician orders [REDACTED]. There was a one-time dose ordered on [DATE] for 2.5 mg. to be given in the evening. On 04/11/19, there was an order for [REDACTED]. Review of Medication Administration Record [REDACTED]. for seven days was given on 03/23/19 through 04/04/19. Then on 04/05/19 the Eliquis was held and nothing else was given until 04/10/19. Interview with Nurse Practitioner (NP) #176 on 04/18/19 at 11:51 A.M. revealed she never discontinued Eliquis. Interview with Physician #177 on 04/19/19 at 3:45 P.M. revealed an order was given on 03/23/19 for Eliquis five mg. for seven days and to resume Eliquis 2.5 mg. for Resident #184 after the seven days. She stated she was off, and an on-call physician gave the order to a nurse at the facility. Interview with the Administrator on 04/22/19 at 12:54 P.M. verified she didn't have an order to restart the Eliquis, apparently the nurse didn't write the order to restart it. This deficiency substantiates Complaint Number OH 779.

Based on record review, observations, resident interviews, staff interviews, and review of facility policies, the facility failed to follow proper isolation precautions and failed to ensure proper cleansing of the whirlpool tub for two (#7 and #81) out of three residents reviewed for isolation precautions. The facility census was 124. Findings include: 1. Record review for Resident #7 revealed the resident was admitted to the facility on [DATE]. [DIAGNOSES REDACTED]. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 07/17/18, revealed Resident #7 had impaired cognition. Per the MDS assessment the resident had not been diagnosed with [REDACTED]. Review of Resident #7's progress notes revealed on 01/29/19 the nurse notified the physician Resident #7 had increased confusion and a urine analysis and culture and sensitivity was ordered. Review of Resident #7's laboratory (lab) results revealed on 01/30/19 a urinary analysis showed and elevated white blood cell count and bacteria in the urine with a culture indicated from results. Review of the urine culture results dated 01/31/19 revealed Escherichia Coli with a count greater than 100,000 was present in the urine sample. Review of physician orders [REDACTED]. Observation on 02/12/19 at 9:13 A.M. of revealed a container with gloves, masks, trash bags, and gowns was located outside of the door to Resident #7's room. A red magnet was observed on the door frame which read See nurse before entering. Observation on 02/13/19 at 11:00 A.M. revealed State tested Nurse Aide (STNA) #500 observed exiting the room next to Resident #7. This room contained a sign indicating isolation precautions were being followed for one of the residents in the room. STNA #500 entered Resident #7's room without putting on gloves, or putting on a gown before entering the room. Observation on 02/13/19 at 11:06 A.M. revealed Registered Nurse (RN) #600 was observed entering Resident #7's room, administering medications to the resident, and exiting Resident #7's room without any gloves or gown. Interview on 02/13/19 at 11:34 A.M., STNA #500 revealed the aide did not know which resident in Resident #7's room was ordered to be in isolation, or the type of isolation required. Interview on 02/13/19 at 11:38 A.M. , RN #600 revealed the nurse was unsure which resident in Resident #7's room required isolation precautions and what type of precaution was ordered. Interview on 02/14/19 at 8:30 A.M., the Administrator and the Infectious Control Designee/Assistant Director of Nursing (ADON) verified there were policies in place for isolation precautions and infection control procedures at the facility. Per the ADON the staff have been trained on the proper procedures for all infection preventions protocols. Review of the facility's policy titled Infection Control, Transmission Based Precautions (Airborne, Contact, Droplet) All Staff, dated 04/2015, revealed Transmission-based precautions should remain in effect while the risk of transmission of the infectious agent persists. Under section two, the policy stated, contact precautions is implemented for residents known to be, or are infected with microorganisms that can be transmitted by direct or indirect contact with that resident or with contact with the resident's environment. Precautions stated the use of Personal Protective Equipment (PPE). When entering the room, one is to wear gloves and gown for interactions that may involve contact with the resident or potentially contaminated areas in the resident's environment. PPE is to be put on upon entering the room and discarded prior to exiting. 2. Review of the medical record for Resident #81 revealed an admission date of [DATE], with a readmission date of [DATE]. [DIAGNOSES REDACTED]. left leg above the knee and dependence on [MEDICAL TREATMENT]. Review of the 30-day Minimum Data Set (MDS) assessment, dated 01/22/19, revealed Resident #81 to have no cognitive impairment. The resident required extensive assistance of two or more staff for his activities of daily living (ADL). In addition, the resident was identified to have an indwelling urinary catheter. Review of the current physician's orders [REDACTED].#81 to be placed in contact precautions related to Extended-Spectrum Beta-Lactamases (ESBL) in his urine. Review of the Resident #81's care plan dated 02/08/19 revealed the resident to be in contact precautions related to a urinary tract infection and ESBL and pseudomonas aeruginosa in his urine. The resident had a multi-drug resistant organism (MDRO). Interventions included among other interventions bag and transport used linen according to facility protocol, educate the family, resident and caregivers regarding the importance of hand washing, mask and face shield to be worn during procedures with the risk of splashes or droplet contamination of bodily fluids. The staff was to follow contact precautions by placing soiled linens in bags marked biohazard. The linens are to be bagged and tightly closed before taking it to the laundry. Observation on 02/12/19 at 11:13 A.M. of Resident #81's room revealed a white three drawer unit with gloves, masks, trash bags, and gowns located outside of the room door. A red magnet was observed on the door frame which read See nurse before entering. Resident #81's room was observed to be located next to Resident #7's room. Interview on 02/12/19 at 1:09 P.M., RN #600 stated Resident #81 was in contact isolation for ESBL in his urine, and just received a new [DIAGNOSES REDACTED]. She stated staff were using full PPE to enter the resident's room. Interview on 02/13/19 at 10:04 A.M., Resident #81 stated some of the staff wear PPE when giving him care and some do not. Observation on 02/13/19 at 10:34 A.M. revealed STNA #500 to be carrying the food tray for Resident #81 out of his room. The STNA was observed not wearing any PPE, and the food tray was uncovered and held by ungloved hands. RN #600 was observed telling STNA #500 the food tray should be placed in a bag prior to exiting the isolation room. Interview on 02/13/19 at 10:35 P.M., RN #600 she confirmed items coming out of isolation rooms should be placed in bags before exiting the room. Observation on 02/13/19 at 10:36 P.M. revealed STNA #500 in Resident #81's room. She was observed to pick up the resident clothing and to straighten up the resident's area wearing only gloves. The clothing was observed touching the STNA's clothes. STNA #500 stated she had planned on giving Resident #81 his whirlpool bath today but instead would give a bed bath with catheter care. Observation of catheter care for Resident #81 on 02/13/19 at 10:53 P.M. revealed STNA #500 did not wear a gown while giving a bed bath and catheter care for Resident #81. The STNA was observed wearing only gloves. Observation on 02/13/19 at 11:00 A.M. revealed STNA #500 was leaving Resident #81's room not wearing any gown or gloves. STNA #500 was carrying two clear bags of soiled laundry. STNA #500 was observed throwing the soiled laundry into the soiled linen closet and then re-entering Resident #81's room without putting on any gown or gloves. STNA #500 was then observed exiting Resident #81's room and entering Resident #7's room without washing her hands. Observation on 02/13/19 at 11:06 A.M. revealed STNA #500 entering Resident #81's room without gown or gloves. The STNA was observed at the resident's bedside. Interview on 02/13/19 at 11:18 A.M., STNA #500 stated Resident #81 was not contagious. She denied knowing exactly what Resident #81 was in isolation for, but stated she was told it was in his urine. She stated if the urine didn't get splattered on you it was okay. STNA #500 stated she did not need a gown during Resident #81's care. Interview on 02/13/19 at 11:34 A.M., STNA #500 revealed the aide did not know which resident in Resident #81's room was ordered to be in isolation or which type of isolation was required. Interview on 02/13/19 at 12:49 P.M., the Administrator confirmed the facility policy indicated the staff needed to wear a gown and gloves when working directly with the area of infection. The Administrator confirmed if working with the penis and catheter with a resident who was in contact isolation for ESBL in his urine, then they should wear a gown and gloves during care. Telephone interview on 02/14/19 at 12:00 P.M., Medical Director #215 stated he expected the staff to adhere to the isolation precaution policy. He stated he did not necessarily want gowns to be worn when entering the room, but gloves and mask must be put on prior to entering a contact isolation room. He also stated items should never be carried outside of a contact isolation room. Additionally, review of the nursing notes for Resident #81 dated 01/13/19, documented Resident #81 having received a whirlpool bath. Interview on 02/13/19 at 3:49 P.M., the Director of Nursing (DON) stated whirlpool baths are disinfected between residents. She stated the surface is sprayed and rinsed off. The DON denied that the whirlpool is disinfected throughout the internal jet system. Interview on 02/13/19 at 4:02 P.M., Resident #81 stated he received whirlpool baths once to twice per week. Interview on 02/13/19 at 4:05 P.M. , Licensed Practical Nurse (LPN) #236 confirmed Resident #81 had been receiving whirlpool baths for approximately one month, once to twice per week. Interviews on 02/13/19 between 4:08 P.M. and 4:15 P.M., STNA #305 and STNA #363 confirmed they have given Resident #81 whirlpool baths. Both STNAs stated they sprayed disinfectant on the inner sides of the tub, then used water to rinse the tub. The STNAs denied using anything to disinfect the inner parts of the whirlpool bath. Interview on 02/13/19 at 4:29 P.M., ADON #298 confirmed Resident #81 had ESBL in a pressure ulcer wound located in his sacral region. She stated he was in contact precaution for this organism from 01/11/19 through 01/22/19. Interview on 02/14/19 at 2:54 P.M., Medical Director #214 stated she was unaware Resident #81 was receiving whirlpool baths. She confirmed whirlpool baths should be disinfected both internally and externally prior to use by a different resident. She stated she had conferred with Infectious Disease Specialist #425 and stated the concern with contact isolation is the consistent use of hand hygiene and glove use for any resident contact. Review of the facility's policy titled ARJO Tub and Lift Cleaning, dated 10/2009, revealed the ARJO tub cleaning procedure included: drain whirlpool, spray tub with hose labeled disinfectant, place ARJO tub lift in tub and spray the lift with the disinfectant, disinfect for three minutes, use a gloved hand and washcloth to scour debris from whirlpool as needed and spray tub and lift with water hose to rinse out the disinfectant. Review of the facility's policy titled Infection Prevention and Control Program (IPCP), dated 10/2018, noted the facility will provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.

Based on medical record review, observations, staff interview, and review of the facility policy, the facility failed to follow their policy for cleansing of a urinary indwelling catheter for one (#81)out of two residents reviewed for indwelling urinary catheters. The facility census was 124. Findings included: Review of the medical record for Resident #81 revealed an admission date of [DATE], with a readmission date of [DATE]. [DIAGNOSES REDACTED]. Review of the 30-day Minimum Data Set (MDS) assessment, dated 01/22/19, revealed the resident to have no cognitive impairment. The resident also required extensive assistance of two or more staff for his activities of daily living (ADL). In addition, the resident was identified to have an indwelling urinary catheter. Review of the current physician's order sheet revealed an order for [REDACTED]. Review of Resident #81's care plan, dated 12/28/18, revealed the resident had an indwelling urinary catheter related to wound healing, balanic [DIAGNOSES REDACTED] and a history of recurrent urinary tract infections. Interventions included catheter change as ordered, resident education, diagnostic tests as ordered, position the catheter bag below the level of the bladder and off the floor, monitor for signs and symptoms of infection and give catheter care every shift and as needed. Observation on 02/13/19 at 10:53 A.M. of Resident #81's catheter care given by State tested Nurse Aide (STNA) #500 revealed the STNA used a soapy wash cloth to clean the penis and the catheter. She was observed to hold the urinary catheter approximately four inches away from the meatus of the penis. She was then observed to take the wash cloth, wrap the cloth around the catheter at the point of holding and wipe from her hand toward the penile meatus (the catheter insertion point). She was observed to wipe the catheter from her hand toward the penis several times. Interview on 02/13/19 at 10:58 A.M., STNA #500 confirmed she had used the soapy wash cloth from her hand, positioned about three to four inches from the penis, wiping the catheter from her hand toward the penis. Review of the nurse associate initial orientation skills checklist revealed peri care and catheter care are part of the initial orientation for STNAs. Review of the facility's policy titled Urinary Catheter Care, dated 01/2019, revealed a soapy wash cloth is used from the point of the catheters insertion in the penis, away from the penis, down the catheter tubing.

Based on medical record review, staff interview and review of policy and procedures, the facility failed to ensure a physician ordered bed alarm was functioning as an intervention for a resident at risk for falls. This resulted in actual harm when Resident #15 sustained a left hip fracture as result of a fall. This affected one (#15) of three residents reviewed for falls. The facility census was 130. Findings include: Review of the medical record for Resident #15 revealed an admission date of [DATE]. Her [DIAGNOSES REDACTED]. The resident was transferred from the facility on 06/30/15 after a fall and readmitted [DATE] with a [DIAGNOSES REDACTED]. Review of a physician's orders [REDACTED]. Review of the fall care plan with an initiation date of 03/30/15, documented Resident #15 was at risk for falls with a goal to reduce falls/injuries through next review date. An intervention of a bed alarm was initiated on 03/30/15. Review of the admission comprehensive Minimum Data Set (MDS) assessment dated [DATE] documented the resident as requiring one-person extensive assistance for transfers and could only stabilize herself with staff assistance. Further review of the assessment documented there was no previous fall history. Review of care area assessments documented falls were triggered and would be addressed in the resident's care plan. Review of the facility fall report dated 06/30/15 at 1:15 A.M., for Resident #15, documented a state tested nursing assistant heard the resident fall and immediately responded to the room. The resident was found lying on her left side in front of her bathroom door. Resident #15 complained of left hip pain. The bed alarm was documented as in place, but there was no documentation of the alarm functioning properly at the time of the fall occurrence. There was no documentation of the alarm sounding at the time of the fall. Review of nurse's note dated 06/30/15 at 11:15 A.M., revealed the resident was readmitted to the hospital related to a hip fracture from a fall. Review of the facility fall report interdisciplinary team (IDT) meeting dated 06/30/15, documented the staff heard a loud noise and immediately responded to the resident room. They found her lying on her left side in front of her bathroom door. It was also documented that the call light was in reach but not activated prior to the fall. There lacked any documentation of the bed alarm functioning (sounding) prior to fall occurrence. Interview on 12/02/15 at 11:30 A.M., with State tested Nursing Assistant (STNA) #161 stated when the resident's pressure alarm is activated, an audible alarm will sound. She also stated the resident's call light is activated at the same time. She verified to deactivate the alarm, the metal clip has to be taken in and out or pressure has to apply back to the alarm. She stated the call light has to be manually turned off after activation. During interview on 12/02/15 at 11:41 A.M., with Unit Manager Registered Nurse (RN) #171 stated the pressure alarms are attached to the call light system and activates the call light. An audible alarm when pressure is offloaded from the sensor pad will alarm. She stated the alarm and call light has to be manually deactivated once activated. Interview on 12/02/15 between 4:20 P.M. and 4:40 P.M. via telephone, with RN #181 and STNA #191 stated they were working on Resident #15's hall on 06/30/15 when the resident fell . They both stated they were on their lunch break at the time of the fall. Interview on 12/03/15 at 11:00 A.M. via telephone, with Licensed Practical Nurse (LPN) #201 stated she was working on 06/30/15 when Resident #15 fell . She stated a STNA was walking past the resident room and saw Resident #15 on the floor. She stated she went down to the resident's room and observed her on the floor in front of her bathroom door. She then verified the alarm was in place but was not sounding, and the call light was not activated. She stated it was not plugged into the alarm box. LPN #201 stated after the fall, the box, pressure alarm and cords were replaced to ensure proper function. Review of a policy titled Fall Management, revised August 2015, documented the facility identified residents at risk for fall and implement fall reduction interventions to reduce risk of falls and possible injuries. The policy also indicated the facility will work to implement interventions to decrease falls.