Crestwood Health and Rehabilitation Center
Wills Point, Texas · CCN 675597
34 surveys since 2011, 11 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 118
- Surveys
- 34
- Harm or worse
- 11
- Immediate jeopardy
- 6
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 117
- Ownership
- For profit - Partnership
- Chain
- THE ENSIGN GROUP
- County
- Van Zandt · rural
- Medicare-certified since
- 1996
CMS ratings
- Overall
- 5
- Health inspection
- 5
- Staffing
- 2
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=15, floor 20).
Last survey on record
Jan 7, 2026
306 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.29 | 3.25 |
| Registered-nurse hours per resident day | 0.47 | — |
| Annual nurse turnover | 50.0% | 54.0% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D550.0% | E330.0% | F— |
| No harm, potential for minimal | A— | B110.0% | C110.0% |
In the surveyor’s words
From the most serious findings on record at Crestwood Health and Rehabilitation Center, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF572Oct 16, 2024
Based on interview and record review, the facility failed to ensure residents were informed orally, of their rights, for 6 of 6 residents interviewed during a group meeting (Resident #13, #14, #21, #32, #49 and #53). Residents #13, #14, #21, #32, #49 and #53 were not orally informed of their rights, during their stay in the facility. This failure placed the residents at risk of a decreased quality of life, decreased awareness of their rights and decreased execution of their rights. Findings included: During an interview on 10/15/2024 at 9:00 AM, Residents #13, #14, #21, #32, #49 and #53 said, the new AD has not reviewed resident rights with them or explained any resident rights to them, since she became the AD. […]
- No harm, potential for more than minimal, patternF641Aug 23, 2023
Based on interview and record review, the facility failed to ensure an accurate MDS was completed for 12 of 18 residents (Resident #s 7, 9, 15, 18, 24, 32, 46, 49, 50, 51, 55, and 56) reviewed for MDS assessment accuracy. The facility did not accurately code Resident #s 7, 15, 32, 46, 49, 50, and 55's MDS for BIMS score (cognitive patterns), mood score, and daily routine and activity preferences. The facility did not accurately code Resident #s 9, 18, 24, 51, and 56's MDS assessment for BIMS score (cognitive patterns) and mood score. These failures could place residents at risk for not receiving the appropriate care and services to maintain the highest level of well-being. […]
- No harm, potential for more than minimal, patternF677Aug 23, 2023
Based on observation, interview, and record review, the facility failed to ensure residents unable to conduct activities of daily living (ADLs) received the necessary services to maintain good grooming and personal hygiene that promotes maintenance or enhancement of his or her quality of life, for resident (Resident #51) review for quality of life. The facility failed to provide Resident #51 with personal grooming for nail care These failures could place residents at risk for poor hygiene, dignity issues, and decreased quality of life. […]
- No harm, potential for more than minimal, isolatedF645Jan 7, 2026
Based on interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASRR) Level I assessment accurately reflected the resident's status for 1 of 5 residents (Resident #85) reviewed for PASRR Level I screenings.The facility failed to ensure the accuracy of the PASRR Level 1 screening for Resident #85. The PASRR 1 Level screening did not indicate a diagnosis of mental illness, although the diagnosis was present upon admission. This failure could place residents who had a mental illness at risk of not receiving a needed assessment (PASRR Evaluation), individualized care, or specialized services to meet their needs. […]
- No harm, potential for more than minimal, isolatedF770Jan 7, 2026
Based on interview and record review, the facility failed to ensure laboratory services were obtained to meet the needs of 1 of 18 residents reviewed for laboratory services (Resident #9). The facility failed to obtain Resident #9's CBC (Complete Blood Count) and CMP (Comprehensive Metabolic Panel) every Monday for 4 weeks as ordered. This failure could place residents at risk of not receiving timely diagnoses, treatment, and services to meet their needs.Findings included: Record review of Resident #9's undated face sheet revealed he was an [AGE] year-old male that admitted on [DATE] with a readmit date of 12/3/25. […]
Read 30 findings in full →The most serious and the most recent: 30 of 118 on record.
Every survey on record
FindingsAt actual harm or above
- Jan 7, 2026Standard3 findings
- Oct 16, 2024Standard1 finding
- Aug 30, 2024Complaint1 finding
- Aug 23, 2023Standard and complaint5 findings
- Jun 21, 2023Complaint1 finding
- Sep 8, 2022Complaint1 finding
- Jul 12, 2022Standard2 findings
- Apr 15, 2021Standard1 finding
Show the 26 earlier surveys
- Aug 15, 2019Complaint1 finding · 1 harm
- Aug 8, 2019Standard9 findings
- Apr 23, 2019Complaint1 finding
- Aug 16, 2018Standard7 findings
- Aug 8, 2018Complaint2 findings
- Jul 3, 2018Complaint1 finding
- May 2, 2018Complaint3 findings · 3 harm
- Apr 19, 2018Complaint4 findings · 1 harm
- Jan 11, 2018Complaint1 finding
- Jul 20, 2017Standard and complaint13 findings
- Jun 13, 2017Complaint1 finding · 1 harm
- Sep 23, 2016Standard and complaint14 findings
- Aug 18, 2016Complaint2 findings
- Jun 24, 2016Complaint3 findings · 3 harm
- May 2, 2016Complaint1 finding
- Mar 31, 2016Complaint2 findings
- Oct 15, 2015Standard9 findings
- Jul 15, 2015Complaint1 finding · 1 harm
- Mar 4, 2015Complaint1 finding
- Sep 10, 2014Standard6 findings
- Jul 28, 2014Complaint4 findings
- Jun 2, 2014Complaint1 finding · 1 harm
- Apr 25, 2014Complaint2 findings
- Sep 18, 2013—7 findings
- Oct 10, 2012—3 findings
- Sep 21, 2011—4 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction