Crestpark Helena, LLC

In the surveyor’s words

From the most serious findings on record at Crestpark Helena, LLC, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Jun 6, 2024

  Based on observation and interview, the facility failed to ensure dietary staff performed hand hygiene during the preparation of a meal and during the meal service, and failed to ensure food was properly stored and labeled after it was opened in 1 of 1 kitchen (Census 36). This had the potential to affect 33 residents who received meals from the kitchen. The findings are: 1. On 06/05/2024 at 1:40 PM, the Cook brought a box of frozen dinner roll dough and placed it in on the workstation. Without washing his hands, he donned a pair of clean gloves and a took a can of oil out of the cabinet, removed the top with his left hand and held the can with his right hand and sprayed a metal pan. […]

• No harm, potential for more than minimal, widespreadF919Nov 1, 2022

  Based on observation, and interview the facility failed to ensure call lights were maintained and functioning to meet the needs of residents who required assistance and to aid in prevention of possible injury. This failed practice had the potential to affect all 40 residents residing in the facility according to the Census provided by the Administrator on 11/1/22 at 10:07am. The findings are: a. On 11/1/22 at 10:24 am, The Surveyor entered the bathroom of (named) room and (named) room. The cord to the call light had a dark brown substance on it and the cord was wrapped around the grab bar multiple times. The cord coming from the call light base had a dark brown substance on it and the face plate attached to the wall. b. […]

• No harm, potential for more than minimal, widespreadF921Nov 1, 2022

  Based on observation and interview the facility failed to ensure a safe, functional, sanitary, and comfortable environment for residents and staff and failed to ensure maintenance services were provided to ensure the interior environment was safe, orderly, and comfortable for residents residing in the facility. This failed practice had the potential to affect all 40 who resided in the facility according to the Census provided by the Administrator on 11/1/22 at 10:07 am. The findings are: a. On 11/1/22 at 10:16 am, (named) room had a base board approximately 3 feet long missing and the wall was exposed. The shared bathroom room between (named) room and (named) room had broken and missing tile approximately 6 inches by 3 inches under the leg of a bedside commode covering the toilet bowl. […]

• No harm, potential for more than minimal, widespreadF814Jan 13, 2022

  Based on observation and interview, the facility failed to ensure trash was properly contained within 3 of 3 trash dumpsters, to minimize the presence of foul odors and decrease the potential for pest infestation. The failed practice had the potential to affect all 44 residents who resided in the facility, as documented on the Resident Census and Conditions of Residents form dated 1/10/22. The findings are: 1. On 01/10/22 at 11:52 AM, the surveyor and the Dietary Manager (DM) observed the 3 outside dumpsters approximately 15 feet from the building. The lids were not closed, and the side doors were open. The DM started shaking her head side to side. She was asked, What is wrong? She stated, They know they are not supposed to leave those lids open. […]

• No harm, potential for more than minimal, patternF880Sep 5, 2025

  Number of residents sampled: Number of residents cited: Based on observation, interview and facility policy review, it was determined that the facility failed to provide and maintain a safe and sanitary environment to help prevent the development and transmission of communicable disease and infections for three of three meal services observed. The findings include: Review of a facility policy titled Handwashing/Hand Hygiene revised in April 2010, indicated that the facility considers hand hygiene the primary means to prevent the spread of infections. […]