Deficiency Index

Coventry House Inn

St Joseph, Michigan · CCN 235605

19 surveys since 2011, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
92
Surveys
19
Harm or worse
6
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file16/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
32
Ownership
For profit - Corporation
Chain
SYMPHONY CARE NETWORK
County
Berrien
Medicare-certified since
2003

CMS ratings

Overall
4
Health inspection
3
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 71 for-profit facilities with fewer than 66 beds in Michigan.

Last survey on record

Jan 8, 2026

305 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.373.86
Registered-nurse hours per resident day1.87—
Annual nurse turnover34.1%45.9%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2167.7%E412.9%F619.4%
No harm, potential for minimalA—B—C—
CMS’s current file: 31 of the 92 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8042×

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

In the surveyor’s words

From the most serious findings on record at Coventry House Inn, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF801Jan 8, 2026

    Based on interview and record review, the facility failed to employ a staff member with appropriate credentials to supervise and manage the dietary department resulting in the potential for food service sanitation failures, food borne illness and for clinical areas of dietary needs of all residents being compromised and unmet. Findings include:During the kitchen tour on 1/6/2026 at 9:14 AM, Food Service Director (FSD) J stated that she had been in the FSD position for over a year and signed up for the Dietary Manager classes the end of October. FSD J said that the Registered Dietitian (RD) isn't full time at the facility but comes in 2-3 times a month. […]

  • No harm, potential for more than minimal, widespreadF812Jan 8, 2026

    Based on observation, interview and record review, the facility failed to ensure proper label and dating of foods in the kitchen and the resident refrigerator resulting in the potential to spread food borne illness to residents that consume food from the kitchen and the resident refrigerator. Findings Include:During the kitchen tour on 1/6/2026 at 9:14 AM with Food Service Director (FSD) J, the following was observed:The reach in refrigerator in the kitchen:2 large plastic bowls with salad with no label and date. […]

  • No harm, potential for more than minimal, widespreadF812Dec 5, 2024

    Based on observation, interview, and record review, the facility failed to: 1. Clean non-food contact surfaces; 2. Label and date cooked potentially hazardous food products with a prepared and discard date; 3. Repair or replace a water-damaged temperature gauge on the dish machine; 4. Ensure dish machine was at proper temperature prior to use; 5. Ensure food products reached safe internal temperature prior to service; and 6. Ensure prepared food was properly cooled. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness for all residents who consume food from the kitchen. Findings include: An initial kitchen/food service tour was conducted on 12/3/24 beginning at 9:15 AM with Food Service Director (FSD) M. […]

  • No harm, potential for more than minimal, widespreadF680Nov 2, 2023

    Based on interview, and record review, the facility failed to employ an Activity Director who possessed the required qualifications for the position, resulting in the potential for unmet met psychosocial needs, feelings of boredom and a lack of person-centered activities. This citation has the potential to impact all 27 residents within the facility. Findings include: In an interview on 11/1/23 at 3:22pm, Activities Director (AD) R revealed resident involvement in group and individual activity attendance was currently not being tracked in a manner that would allow for her to ensure residents were being provided with activities of interest and attending activities consistently each week. […]

  • No harm, potential for more than minimal, widespreadF812Nov 2, 2023

    Based on observation and interview, the facility failed to: 1. properly date and discard food items, 2. securely store packaged food product after opening, 3. clean food and non-food contact surfaces, 4. properly store clean cooking utensils and pans to prevent bacterial harborage and contamination. Findings include: On 10/30/23 beginning at 9:33 AM, an initial tour of the kitchen/food service was conducted with Dietary Manager (DM) Q. The following observations/interviews occurred during this initial tour: At 9:33 AM in the dry storage area, noted the following: an opened, bulk-sized container of baking soda labeled with an opened date of 12/2/22 and a discard date of 5/2/23; an opened, bulk-sized bag of puffed rice cereal labeled with an opened date of 4/19/23 and a use by date of… […]

Read 26 findings in full →The most serious and the most recent: 26 of 92 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 8, 2026Standard10 findings
  • Dec 5, 2024Standard and complaint8 findings
  • Nov 2, 2023Standard15 findings
  • Oct 20, 2022Standard and complaint11 findings
  • Aug 5, 2021Standard6 findings
  • Jul 21, 2021Complaint1 finding
  • Sep 25, 2019Standard1 finding
  • Aug 2, 2018Standard5 findings
Show the 11 earlier surveys
  • Jan 18, 2018Complaint1 finding · 1 harm
  • Aug 2, 2017Standard4 findings
  • Jun 16, 2016Standard2 findings
  • Apr 30, 2015Standard4 findings
  • May 29, 2014Standard1 finding
  • Jun 28, 2013—6 findings
  • Aug 17, 2012—1 finding · 1 harm
  • Aug 3, 2012—4 findings
  • Mar 15, 2012—4 findings · 3 harm
  • Dec 5, 2011—1 finding · 1 harm
  • Aug 5, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction