Courtyard at Seasons

In the surveyor’s words

From the most serious findings on record at Courtyard at Seasons, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Sep 4, 2025

  Based on observation, staff interview and review of the facility policy, the facility failed to safely serve food in a manner to avoid possible contamination and food borne illnesses. This had the potential to affect all of the residents residing in the facility who received food from the facility kitchen. The facility identified one (Resident #36) who received no nutrition by mouth. The facility census was 42 residents.Findings include:Observation on 09/03/25 at 12:05 P.M of trays being assembled revealed Dietary Aide (DA) #10 donned gloves, grabbed a tray off the cart, reviewed the tray ticket, and picked up a sandwich off the steam table. DA #10 placed food on the plate using serving utensils and removed and replaced the lid to the heated serving compartment with gloved hands. […]

• No harm, potential for more than minimal, widespreadF880Sep 4, 2025

  Based on medical record review, observation, staff interview, and review of the facility policy, the facility failed to ensure staff donned appropriate personal protective equipment (PPE) during direct care for residents with orders for enhanced barrier precautions (EBP). This affected one (Resident #50) of three residents reviewed for EBP. The facility also failed to take preventative measures to minimize the risk of legionella per the facility's water management plan. This had the potential to affect all of the residents residing in the facility. […]

• No harm, potential for more than minimal, widespreadF804Jul 12, 2022

  Based on observation of tray line and a test tray, resident, family, and staff interview, review of the resident council meeting minutes, review of the facility's policy, and record review, the facility failed to ensure food was served at an appetizing temperature and acceptable palatability. This had the potential to affect 40 residents who received food from the kitchen. The facility identified one resident (#37) who did not receive food from the kitchen. The facility census was 41. Findings include; Interview on 07/05/22 at 10:28 A.M. with Resident #141 stated the facility's food was often served cold and this issue was ongoing. Interview on 07/05/22 at 11:15 A.M. with Resident #142 stated the food was served cold. […]

• No harm, potential for more than minimal, widespreadF812Jul 12, 2022

  Based on observation, record review, review of the facility's policy, and staff interview, the facility failed to maintain a clean and sanitary kitchen area. This had the potential to affect 40 residents who received food from the kitchen. The facility identified one resident (#37) who did not receive food from the kitchen. The facility census was 41. Findings include: Observation and interview during the initial tour of the facility's kitchen on 07/05/22 at 8:12 A.M. revealed Dietary Manager (DM) #362 was standing in the kitchen area without a hair net covering her hair. The dining room manger (DRM) #322 was standing at the counter with no hair net covering her hair. DM #362 confirmed the findings. […]

• No harm, potential for more than minimal, widespreadF880Nov 26, 2021

  Based on observation, staff interview, review of facility documents, and review of online resources per the Center for Medicare and Medicaid Services (CMS) and the Centers for Disease Control and Prevention (CDC), the facility failed to ensure staff wore appropriate eye protection in resident areas to prevent the spread of Coronavirus (COVID-19). This had the potential to affect all 37 residents residing in the facility. Findings include: Interview on 11/26/21 at 9:37 A.M. with Registered Nurse (RN) #150 during entrance conference confirmed the county in which the facility was situated was experiencing a high spread of COVID-19 and all staff were required to wear eye protection in resident areas. […]