Deficiency Index

Cottonwood Canyon Healthcare Center

El Cajon, California · CCN 055064

55 surveys since 2011. The first finding at harm level was recorded in 2023.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
181
Surveys
55
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file38/55

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
96
Ownership
For profit - Corporation
Chain
PACS GROUP
County
San Diego
Medicare-certified since
1967

CMS ratings

Overall
3
Health inspection
2
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 423 for-profit facilities of 66–99 beds in California.

Last survey on record

Apr 15, 2026

208 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.024.16
Registered-nurse hours per resident day0.47—
Annual nurse turnover40.4%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$9,110 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG23.3%H—I—
No harm, potential for more than minimalD4878.7%E813.1%F34.9%
No harm, potential for minimalA—B—C—
CMS’s current file: 61 of the 181 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6568×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F7583×

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at Cottonwood Canyon Healthcare Center, in the surveyor’s own words.

  • Actual harm, isolatedF689Feb 12, 2026

    Based on interview and record review, the facility left Resident 1 alone with a meal tray and did not provide feeding assistance or supervision to Resident 1 who had been assessed and identified as requiring feeding assistance and supervision (according to the facility's nutritional care plan). The facility also failed to provide adequate (one on one supervision) for Resident 1 who was assessed as a high risk for a fall and did not implement appropriate fall-prevention interventions (based on assessment of Resident 1's individual needs), for one of three sampled residents (Resident 1).As a result, Resident 1 required emergency services, was hospitalized , sustained a head injury, sustained a spinal L4 compression fracture, (break in the fourth lumbar vertebra lower back, the part of your… […]

  • Actual harm, isolatedF600Aug 1, 2023

    Based on observation, interview, and record review, the facility failed to ensure that 1 of 2 sampled resident's, reviewed for abuse, were free from physical abuse when (Resident 1) was physically assaulted by another resident (Resident 2). This failure resulted in the following: 1.Resident 1 had pain, bleeding, and a laceration on top of his right eyebrow, bruising of the face and a small cut on top of his nose. 2. Resident 1 was transferred to a general acute care hospital due to right eye pain and was diagnosed with a nasal fracture (break in bone) with overlying soft tissue swelling (bruising) and periorbital (tissues lining the eye socket) hematoma (area of blood that collects outside the vessels). 3. […]

  • No harm, potential for more than minimal, widespreadF802Jul 15, 2021

    Based on observation, interview, and record review, the facility failed to ensure the kitchen staff competently carried out the functions of the food and nutrition services department when: 1. A Cook (CK 1) did not monitor the dry storage room by correctly checking the quality of the food supply and the temperature, and 2. CK 1 did not prepare the [MEDICATION(S)] salad correctly using the cool down process for ambient temperature foods. These failures had the potential for food contamination, resulting in food borne illnesses for all residents who consume food from the kitchen. The census was 66. Cross reference 812 and 925 Findings: 1. On 7/12/21, at 9:02 A.M., an observation of the kitchen's dry storage was conducted. A fly was observed flying in the dry storage room. […]

  • No harm, potential for more than minimal, widespreadF812Jul 15, 2021

    Based on observation, interview and record review, the facility failed to ensure food was stored in a safe and sanitary manner, according to the facility policy and standards of practice within the Food and Nutrition Services department when: 1. The dry storage room was: a) not pest-free, b) contained a large bin of white onions some with black mold spots, c) at a temperature of 82 degrees Fahrenheit (F); 2. The [MEDICATION(S)] salad and egg salad was not prepared in a food safe manner when the kitchen staff did not use the cool down process for ambient temperature foods; 3. The dishes were stored wet. These failures had the potential to put the residents at risk for foodborne illnesses. Cross reference, F802 and F925. Findings: 1a, b. […]

  • No harm, potential for more than minimal, widespreadF925Jul 15, 2021

    Based on observation, interview, and record review, the facility failed to ensure the environment was free of pests. This failure had the potential for the cross-contamination of foods stored in the kitchen, foods being prepared during tray line, and during meal times, resulting in food-borne illnesses. Findings: On 7/12/21, at 9:02 A.M., an observation of the kitchen's walk-in dry storage was conducted. A fly was observed flying in the midst of the walk-in dry storage. There was an opened box of bananas, a small container of uncovered red onions, and two opened boxes of potatoes. Next to the box of potatoes was a large and shallow, clear plastic bin, measuring 17 inches by 25.5 inches and 6 inches in depth. […]

Read 21 findings in full →The most serious and the most recent: 21 of 181 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 26, 2026Complaint1 finding
  • Apr 15, 2026Complaint1 finding
  • Feb 12, 2026Complaint6 findings · 1 harm
  • Aug 11, 2025Complaint2 findings
  • Apr 24, 2025Complaint2 findings
  • Dec 23, 2024Complaint3 findings
  • Dec 12, 2024Standard15 findings
  • Sep 26, 2024Complaint1 finding
Show the 47 earlier surveys
  • Aug 13, 2024Complaint1 finding
  • May 30, 2024Complaint1 finding
  • Feb 29, 2024Complaint1 finding
  • Dec 6, 2023Complaint1 finding
  • Nov 15, 2023Complaint2 findings
  • Aug 1, 2023Complaint2 findings · 1 harm
  • Jul 18, 2023Complaint2 findings
  • Jul 6, 2023Complaint1 finding
  • Jun 15, 2023Complaint1 finding
  • Apr 26, 2023Complaint4 findings
  • Apr 25, 2023Complaint3 findings
  • Mar 2, 2023Complaint2 findings
  • Dec 5, 2022Complaint2 findings
  • Oct 13, 2022Complaint1 finding
  • Aug 29, 2022Complaint1 finding
  • Mar 30, 2022Complaint1 finding
  • Dec 2, 2021Complaint2 findings
  • Nov 3, 2021Complaint1 finding
  • Aug 6, 2021Complaint1 finding
  • Jul 15, 2021Standard and complaint12 findings
  • Jul 14, 2021Complaint1 finding
  • Nov 13, 2020Complaint1 finding
  • Mar 10, 2020Complaint1 finding
  • Sep 13, 2019Complaint5 findings
  • Aug 14, 2019Complaint1 finding
  • Jul 25, 2019Complaint2 findings
  • Jul 11, 2019Standard8 findings
  • Jul 2, 2019Complaint1 finding
  • Jun 5, 2019Complaint1 finding
  • May 29, 2019Complaint3 findings
  • Apr 23, 2019Complaint1 finding
  • Jul 20, 2018Complaint5 findings
  • Jun 25, 2018Standard10 findings
  • May 14, 2018Complaint1 finding
  • Jul 18, 2017Complaint3 findings
  • May 19, 2017Standard8 findings
  • Mar 3, 2016Standard11 findings
  • Mar 2, 2016Complaint2 findings
  • Mar 19, 2015Standard5 findings
  • Feb 6, 2014Standard12 findings
  • Jan 16, 2014—1 finding
  • Nov 25, 2013—1 finding
  • Nov 8, 2013—1 finding
  • Feb 8, 2013—9 findings
  • May 15, 2012—1 finding
  • Feb 17, 2012—6 findings
  • Feb 17, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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