Deficiency Index

Coronado Care Center

Portales, New Mexico · CCN 325114

15 surveys since 2011, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
95
Surveys
15
Harm or worse
8
Immediate jeopardy
1
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file12/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
80
Ownership
For profit - Limited Liability company
Chain
OPCO SKILLED MANAGEMENT
County
Roosevelt · rural
Medicare-certified since
2003

CMS ratings

Overall
4
Health inspection
4
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 58 for-profit facilities in New Mexico.

Last survey on record

Jun 13, 2025

514 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.503.44
Registered-nurse hours per resident day0.44—
Annual nurse turnover37.1%53.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1139.3%E1242.9%F517.9%
No harm, potential for minimalA—B—C—
CMS’s current file: 28 of the 95 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6573×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F9192×

    Make sure that a working call system is available in each resident's bathroom and bathing area.

  • F5581×

    Reasonably accommodate the needs and preferences of each resident.

In the surveyor’s words

From the most serious findings on record at Coronado Care Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Feb 16, 2022

    Based on record review and interview the following was identified: 1. R#1 had an indwelling Foley Catheter (the Foley is a hollow, flexible tube that is inserted into the bladder through the urethra) with drainage bag that needed to be emptied every shift. 2. Beginning [DATE], nurse aides began documenting that R #1 had dark brown urine when the drainage bag was emptied. 3. Interviews conducted with licensed and registered nurses indicated nurse aides did not communicate to them when R#1's urine was dark brown. 4. Visit note reports from Hospice dated [DATE], [DATE], and [DATE] indicated R #1's urine had a strong, foul odor. The notes indicated dark brown urine draining with thick, mucousy sediment (gritty particles or [MEDICATION(S)] in the urine) in the tubing. 5. […]

  • No harm, potential for more than minimal, widespreadF812Jun 13, 2025

    Based on observation, and interview, the facility failed to store and serve food under sanitary conditions by not ensuring food items stored in facility's freezer were labeled and dated. This deficient practice is likely to affect 76 residents listed on the resident census list provided by the Administrator on 06/09/25 and could likely lead to foodborne illnesses in residents if food is not being stored properly and safe food handling practices are not adhered to. The findings are: A. On 06/09/25 at 11:03 am during observation of the facility's walk in freezer the following items were found open and undated: 1. Two bags of what appeared to be hash browns. 2. Two bags of what appeared to be French fries. B. […]

  • No harm, potential for more than minimal, widespreadF728May 17, 2024

    Based on record review and interview, the facility failed to provide documentation confirming one Nurse Aide (NA), employed by the facility, had completed a Nurse Aide Training and Competency Evaluation Program (NATCEP) or a Competency Evaluation Program (CEP) within four months of being employed at the facility. This deficient practice is likely to affect all 68 residents residing in the facility. Residents are likely to experience substandard care because of the use of untrained or unqualified aides providing direct care to residents. The findings are: A. Record review of NA #1's personnel record revealed the following: - The NA's hire date was 12/01/23; - The record did not contain a Certified Nursing Assistant (CNA) License. […]

  • No harm, potential for more than minimal, widespreadF812May 17, 2024

    Based on observation and interview, the facility failed to ensure food was stored in accordance with professional standards of food service safety when staff failed to: 1. Ensure all food items in the dry storage area were stored properly. 2. Ensure all food items in the walk-in refrigerator were labeled and dated. 3. Ensure all food items in the freezer were sealed appropriately. This deficient practice is likely to affect all 75 residents identified on the resident census list provided by the Director of Nursing on 05/13/2024. These deficient practices are likely to expose residents to food borne illnesses. The findings are: Dry Storage Area: A. […]

  • No harm, potential for more than minimal, widespreadF656May 16, 2023

    Based on record review, observation, and interview the facility failed to 1) Develop a comprehensive care plan and 2) Implement a comprehensive care plan for 4 (R #2, 30, 31 and 41) of 4 (R #2, 30, 31 and 41) reviewed for comprehensive care plans. This failure is likely to delay residents in developing plans of care that are effective for their optimal well-being. the findings are: Findings for R #2 A. Record review of facility face sheet for R #2 admitted on [DATE] revealed admission diagnoses which included: Heart Disease (conditions that affect the heart's function and blood flow), Kidney Failure (kidneys no longer function well on their own), Reflux (stomach acid repeatedly flows back into the tube connecting your mouth and stomach), Obesity (overweight), Hernia (organ or tissue… […]

Read 28 findings in full →The most serious and the most recent: 28 of 95 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 13, 2025Standard9 findings
  • May 17, 2024Standard7 findings
  • May 16, 2023Standard12 findings
  • May 12, 2022Standard12 findings
  • Feb 16, 2022Complaint2 findings · 1 harm
  • Mar 26, 2021Standard3 findings
  • Dec 29, 2020Infection control2 findings
  • Mar 4, 2020Complaint1 finding
Show the 7 earlier surveys
  • Nov 6, 2019Standard and complaint6 findings · 1 harm
  • Oct 4, 2018Standard17 findings
  • Jul 29, 2017Standard3 findings
  • Jun 5, 2015Standard6 findings
  • May 10, 2013—4 findings
  • Apr 26, 2012—8 findings · 5 harm
  • Jan 5, 2011—3 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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