Deficiency Index

Conover Nursing And Rehabilitation Center

Conover, North Carolina · CCN 345516

13 surveys since 2010, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
37
Surveys
13
Harm or worse
0
Immediate jeopardy
0
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file12/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
90
Ownership
For profit - Corporation
Chain
Independent
County
Catawba
Medicare-certified since
2002

CMS ratings

Overall
5
Health inspection
5
Staffing
5
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=5, floor 20).

Last survey on record

Feb 21, 2025

626 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.793.42
Registered-nurse hours per resident day0.60—
Annual nurse turnover27.4%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD4100.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 4 of the 37 citations on record.

In the surveyor’s words

From the most serious findings on record at Conover Nursing And Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF880Jan 12, 2021

    Based on observations, record reviews, staff interviews and a Health Department nurse interview, the facility failed to implement their infection control measures for the use of Personal Protective Equipment (PPE) when 3 of 3 staff (Nurse #2, NA #3 and NA #4) on the Isolation/Quarantine hall failed to change their mask and isolation gowns between residents. This failure occurred during a COVID-19 pandemic. Findings included: The Centers for Disease Control and Prevention (CDC) guideline entitled Responding to Coronavirus (COVID-19) in Nursing Homes last reviewed and updated on 04/30/20 indicated the following statements: · Place signage at the entrance to the COVID-19 unit that instructs healthcare personnel (HCP) they must wear eye protection and an N95 or higher-level respirator (or… […]

  • No harm, potential for more than minimal, isolatedF641Feb 21, 2025

    Based on observations, record review, and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment for oral/dental status (Resident #27) and the use of a hypoglycemic medication (a medication used to lower blood sugar in people diagnosed with diabetes) (Resident #71) for 2 of 20 residents whose MDS assessments were reviewed. Findings included: 1. Resident #27 was admitted to the facility 04/14/17. Review of a dentist's note dated 07/15/24 revealed Resident #27 had 6 teeth pulled and was now edentulous (lacking teeth). The annual MDS assessment dated [DATE] did not reflect Resident #27 was edentulous. Observations of Resident #27 on 02/18/25 at 11:25 AM, 02/19/25 at 8:17 AM, and 2/20/25 at 12:43 PM revealed she did not have any teeth. […]

  • No harm, potential for more than minimal, isolatedF657Feb 21, 2025

    Based on observations, record reviews and staff interviews, the facility failed to update the care plan to include oxygen therapy for 2 of 2 residents (Resident #16 and Resident #23) reviewed for respiratory therapy. The findings included: 1. Resident #16 was admitted to the facility on [DATE] with diagnoses that included hypoxemia (low levels of oxygen in the blood). A review of Resident #16's physician orders dated 06/28/24 indicated oxygen at 1-3 liters per minute via nasal cannula every shift as needed for hypoxia. Review of Resident #16's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was cognitively intact and required supplemental oxygen. […]

  • No harm, potential for more than minimal, isolatedF695Feb 21, 2025

    Based on observations, record reviews, and Resident and staff interviews, the facility failed to ensure an oxygen concentrator filter was free of dust and failed to ensure a concentrator had an external filter for 1 of 2 residents (Resident #16) reviewed for respiratory care. The findings included: Resident #16 was admitted to the facility on [DATE] with diagnoses that included hypoxemia (low levels of oxygen in the blood). A review of Resident #16's physician orders dated 06/28/24 indicated oxygen at 1-3 liters per minute via nasal cannula as needed for hypoxia every shift and change oxygen tubing and clean filter every Thursday night. […]

  • No harm, potential for more than minimal, isolatedF761Feb 21, 2025

    Based on observations, record reviews, and resident and staff interviews, the facility failed to secure opened tubes of medicated ointment/skin protectant observed in residents' rooms for 2 of 2 residents reviewed for medication storage (Resident #49 and Resident #27). Findings included: 1. Resident #49 was admitted to the facility 09/13/21 with a diagnosis including non-Alzheimer's dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #49 was moderately cognitively impaired. An observation of Resident #49's dresser on 02/18/25 at 11:12 AM revealed a 0.33-ounce tube of triple antibiotic ointment sitting on top. […]

Read 20 findings in full →The most serious and the most recent: 20 of 37 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 21, 2025Standard4 findings
  • Jan 12, 2021Infection control1 finding
  • Sep 20, 2019Standard1 finding
  • Jul 24, 2019Complaint1 finding
  • Aug 23, 2018Standard1 finding
  • Jul 27, 2017Standard1 finding
  • Feb 29, 2016Complaint1 finding
  • Jul 2, 2015Standard and complaint5 findings
Show the 5 earlier surveys
  • Apr 11, 2014Standard5 findings
  • Feb 20, 2013—1 finding
  • Jan 20, 2012—3 findings
  • Mar 3, 2011—2 findings
  • Nov 3, 2010—11 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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