Complete Care at Groton Regency

In the surveyor’s words

From the most serious findings on record at Complete Care at Groton Regency, in the surveyor’s own words.

• Actual harm, isolatedF689Nov 19, 2021

  Based on review of the clinical record, review of facility documentation, review of facility policy and interviews for 2 of 2 sampled residents (Residents #55 & #302) reviewed for accidents, the facility failed to ensure that the resident was transferred from the wheelchair to the bed without injury and failed to ensure the resident was safely transferred via mechanical lift. The findings include: A. Resident #55 had diagnoses that included dementia with behavioral disturbances, [CONDITION(S)] disorder, major depressive disorder and chronic diastolic heart failure. […]

• Actual harm, isolatedF689Jul 27, 2021

  Based on clinical record reviews, review of facility documentation, review of facility policy, and interviews for one of three sampled residents (Resident #4) who was reviewed for a fall, the facility failed to ensure a safe environment to prevent an accident with injury. The findings include: Resident #4's diagnoses included dementia with behavioral disturbance, anxiety, [CONDITION(S)] with delusions, [CONDITION(S)] disorder and difficulty in walking. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #4 rarely or never made decisions regarding tasks of daily life, had difficulty focusing attention, disorganized thinking, required supervision with ambulating in the room and corridor, and had two (2) falls in the past ninety days. […]

• No harm, potential for more than minimal, patternF584Jan 29, 2026

  Based on observations, review of facility documentation and interviews for two of three nursing units (C/D and E/F), the facility failed to ensure resident areas were kept in good repair. The findings include:Observations on all days of the survey, 1/21/26, 1/22/26, 1/27/26, 1/28/26 and 1/29/26 identified that many of the resident rooms on the C/D and E/F nursing units were noted with following:The frames of the drop ceilings contained an excessive amount of what appeared to be rust stains. […]

• No harm, potential for more than minimal, patternF561Mar 27, 2024

  Based on observation, review of facility documentation, review of facility policy, and interviews, the facility failed to ensure the Main ([NAME]) dining room was open and utilized for resident dining consistently on the weekends. The findings include: Observation of the resident dining on 3/21/24 at 12:30 PM identified approximately 30 residents eating in the [NAME] dining room. The Resident Council Interview on 3/25/24 at 1:00 PM with Resident #6, Resident #10, Resident #64, Resident #72, and Resident #102 identified that the [NAME] dining room had been closed on the weekend for several weeks. Interview with Dietary Aide (DA) #1 and Dietary Aide #2 on 3/26/24 at 12:00 PM identified that the [NAME] dining room was closed on weekends. […]

• No harm, potential for more than minimal, patternF725Mar 27, 2024

  Based on review of facility documentation, and interviews, the facility failed to ensure staff was available to transport residents to the [NAME] dining room on the weekends. The findings include: The Resident Council Interview on 3/25/24 at 1:00 PM with Resident #6, Resident #10, Resident #64, Resident #72, and Resident #102 identified that the [NAME] dining room had been closed on the weekend for several weeks. The facility Quality Assurance (QA) and Performance Improvement (PI) documentation dated 2/20/24 identified the issue of re-opening the [NAME] dining on the weekends and point of service. The goal was to re-open the [NAME] dining room by 5/1/24. […]