Colonial Park Rehabilitation and Nursing Center

In the surveyor’s words

From the most serious findings on record at Colonial Park Rehabilitation and Nursing Center, in the surveyor’s own words.

• Actual harm, isolatedF684Mar 20, 2024

  Based on record review and interview during the abbreviated survey (NY00321800), the facility did not ensure residents received treatment and care in accordance with professional standards of practice for 1 of 3 residents (Resident #3) reviewed. Specifically, Resident #3, who was previously diagnosed with brain cancer, had recommendations for a magnetic resonance imaging scan (specialized x-ray) and follow-up with oncology (cancer specialist) and neurology (doctor who specializes in diseases of the brain/spinal cord), and there was no documented evidence the follow-up appointment or scan was scheduled or occurred. Subsequently, the resident experienced a decline in their neurological function. This resulted in actual harm to Resident #3 that was not immediate jeopardy. […]

• Actual harm, isolatedF684Jan 13, 2022

  Based on record review and interview during the abbreviated survey (NY 478) conducted on 1/13/2022, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 of 4 residents reviewed (Resident #1). Specifically, for Resident #1 who was admitted to the facility with surgical wounds (amputated toes), there was no documentation the wounds were assessed, a treatment was not ordered timely, and the wounds were not regularly monitored. When the wounds worsened, there was no documented evidence of timely reassessments by qualified professionals. […]

• No harm, potential for more than minimal, widespreadF585Jul 22, 2024

  Based on record review, observation, and interview during the recertification and abbreviated (NY00340720) surveys conducted 7/15/2024-7/22/2024, the facility did not ensure they had a process in place for residents to have their grievances addressed appropriately for 13 of 13 (12 anonymous residents, and Resident #16) reviewed. Specifically, 12 anonymous residents present at the Resident Council meeting stated they did not know who the grievance officer was, how grievances were handled, or receive communication on the progress of grievance resolutions; and Resident #16 filed a grievance regarding a care concern that was not resolved. […]

• No harm, potential for more than minimal, widespreadF812Jul 22, 2024

  Based on observation, record review, and interview during the recertification survey conducted 7/15/2024-7/22/2024, the facility did not ensure food was stored, prepared, distributed, and served in accordance with professional standards for food service safety in the main kitchen. Specifically, hot food was improperly cooled, the mechanical dishwasher was not functioning as designed, and outdated foods were present in the walk-in cooler. Findings include: The facility policy, Food Safety and Sanitation dated as reviewed 1/2024, documented leftovers were used within 72 hours (or discarded). […]

• No harm, potential for more than minimal, patternF585Apr 17, 2026

  Based on observations, record review, and interviews the facility failed to ensure a process was in place for residents to have their grievances addressed appropriately for 79 of 79 residents residing in the facility. Specifically, information on how to file a grievance and grievance forms were not available to the residents and the facility did not have a process for residents to file an anonymous grievance. Additionally, six (6) of six (6) anonymous residents present at the resident group meeting stated they did not know if there were grievance forms or where they would be located, of their right to file anonymously, did not know who the grievance officer was, and resident council concerns were not addressed. […]