Deficiency Index

Charleston Healthcare Center

Charleston, West Virginia · CCN 515089

48 surveys since 2010, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
301
Surveys
48
Harm or worse
13
Immediate jeopardy
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file39/48

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
150
Ownership
For profit - Corporation
Chain
COMMUNICARE HEALTH
County
Kanawha
Medicare-certified since
1989

CMS ratings

Overall
3
Health inspection
2
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 100 for-profit facilities in West Virginia.

Last survey on record

Apr 2, 2026

221 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.123.61
Registered-nurse hours per resident day0.68—
Annual nurse turnover38.9%42.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$12,831 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG11.4%H—I—
No harm, potential for more than minimalD5678.9%E1216.9%F22.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 71 of the 301 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8426×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6845×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6564×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6574×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F8124×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Charleston Healthcare Center, in the surveyor’s own words.

  • Actual harm, isolatedF684Oct 30, 2024

    Based on record review and resident and staff interviews, the facility failed to make orthopedic appointments as directed, provide transportation to appointments, obtain documentation from appointments, and follow directions from those appointments to prevent contractures in Resident #88's left arm and hand following a fall at the facility. The State Agency (SA) determined physical harm was caused to Resident #88 when the resident developed contractures in her upper left arm and hand following a fall at the facility. […]

  • Actual harm, isolatedF686Aug 5, 2021

    Based on record review and staff interview the facility failed to put interventions in place to prevent avoidable pressure ulcers. In addition, the facility failed to identify and treat pressure ulcers once developed. This resulted in actual harm for Resident #338. Resident Identifier: #338. Facility Census 142. Findings included: a) Resident #338 Record review revealed Resident #338 was transported from the facility to the [CONDITION(S)] center on [DATE]. The [CONDITION(S)] center sent the resident to the hospital. Medical record review found a form titled, Weekly Licensed Nurse Skin Evaluation dated, [DATE] which read as follows: A. Skin/Check Evaluation 1. If any of the following questions are checked 'yes' indicate on the body outline. 1a. […]

  • Actual harm, isolatedF697Aug 5, 2021

    Based on record review, staff and resident interview, and observation, the facility failed to consistently provide pain management, attempt non-pharmacological interventions, document the location of the pain, and the severity of pain in accordance with the physicians' orders for Resident #3. This failure resulted in actual harm for Resident #3. For Resident #99, the facility failed to rate the resident's pain before administering an as needed (PRN) pain medication. In addition, the facility administered pain medication when the resident indicated there was no pain. For Resident #340 the facility failed to document non-pharmacological interventions attempted, failed to document the location of pain, and failed to document the administration of narcotics signed out on two (2) occasions. […]

  • No harm, potential for more than minimal, widespreadF732Jan 24, 2024

    Based on observation and staff interview, the facility failed to ensure the Daily Staffing Posting information was accurate and current and the facility failed to maintain the Daily Staffing Posting data for a minimum of 18 months. This was a random opportunity for discovery and had the potential to affect all resident currently residing at the facility. Facility Census 141 Findings included: a) Accurate and current data On 1/23/24 (01/23/24) at 10:00 AM, during a review of the facilities Daily Staffing Posting and the Daily Punches data for all direct care staff, the following discrepancies were identified with the total number of direct care hours being reported on the Daily Staffing Posting for 11/03/23, 11/16/23 and 1/19/24. […]

  • No harm, potential for more than minimal, widespreadF882Sep 7, 2023

    Based on facility documentation and staff interview the facility failed to have a certified Infection Preventionist (IP) that worked at least part time in the facility. This failed practice had the potential to affect all residents residing at the facility. Facility Census: 141. Findings included: a) Infection Preventionist Record review of the facility's documentation of Infection control practices found the facility was unable to provide an Infection Control Preventionist Certification or documentation for an IP that worked at least part time in the facility. During an Interview 09/06/23 at 1:38 PM Director of Nursing (DON) Stated that she and the assistant Director of Nursing (ADON) document all infections for residents in the facility, neither are IP certified. […]

Read 31 findings in full →The most serious and the most recent: 31 of 301 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 2, 2026Standard6 findings
  • Nov 14, 2025Complaint1 finding
  • Oct 16, 2025Complaint7 findings
  • Oct 30, 2024Standard15 findings · 1 harm
  • May 8, 2024Complaint2 findings
  • Jan 24, 2024Complaint10 findings
  • Nov 7, 2023Complaint7 findings
  • Sep 7, 2023Complaint9 findings
Show the 40 earlier surveys
  • May 3, 2023Complaint7 findings
  • Mar 29, 2023Complaint9 findings
  • Mar 1, 2023Complaint5 findings
  • Nov 16, 2022Standard14 findings
  • Jul 28, 2022Complaint2 findings
  • Mar 2, 2022Complaint2 findings
  • Dec 14, 2021Complaint5 findings
  • Aug 5, 2021Standard and complaint17 findings · 2 harm
  • Oct 13, 2020Infection control1 finding
  • Feb 19, 2020Complaint2 findings
  • Jun 27, 2019Complaint6 findings
  • Mar 12, 2019Standard and complaint35 findings · 1 harm
  • Sep 20, 2018Complaint4 findings
  • Mar 28, 2018Standard8 findings
  • Feb 7, 2017Standard14 findings · 1 harm
  • Mar 11, 2016Complaint1 finding
  • Nov 5, 2015Standard5 findings
  • Aug 26, 2015Complaint5 findings
  • Feb 17, 2015Complaint3 findings
  • Sep 12, 2014Standard2 findings
  • Aug 28, 2014Complaint1 finding
  • Dec 31, 2013—3 findings
  • Oct 22, 2013—5 findings
  • Apr 19, 2013—5 findings
  • Mar 21, 2013Complaint2 findings · 1 harm
  • Jan 8, 2013—4 findings
  • Jun 21, 2012—5 findings
  • May 30, 2012—3 findings
  • May 10, 2012—3 findings · 1 harm
  • Jan 13, 2012—1 finding
  • Oct 19, 2011—2 findings
  • Aug 25, 2011—5 findings · 2 harm
  • Aug 4, 2011—2 findings
  • Jun 8, 2011Standard and complaint34 findings · 3 harm
  • Mar 17, 2011—3 findings
  • Feb 3, 2011—2 findings
  • Dec 22, 2010—5 findings · 1 harm
  • Nov 11, 2010—1 finding
  • Oct 7, 2010—2 findings
  • Jan 28, 2010—9 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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