Deficiency Index

Cascades at Orchard Park

Orem, Utah · CCN 465090

12 surveys since 2010. The first finding at harm level was recorded in 2023.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
96
Surveys
12
Harm or worse
1
Immediate jeopardy
0
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file9/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
52
Ownership
For profit - Limited Liability company
Chain
CASCADES HEALTHCARE
County
Utah
Medicare-certified since
1982

CMS ratings

Overall
4
Health inspection
4
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 25 for-profit facilities with fewer than 66 beds in Utah.

Last survey on record

Mar 6, 2025

613 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.304.20
Registered-nurse hours per resident day1.18—
Annual nurse turnover73.8%57.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$11,992 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG14.0%H—I—
No harm, potential for more than minimalD1352.0%E1040.0%F14.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 25 of the 96 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6102×

    Respond appropriately to all alleged violations.

  • F7592×

    Ensure medication error rates are not 5 percent or greater.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5611×

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

In the surveyor’s words

From the most serious findings on record at Cascades at Orchard Park, in the surveyor’s own words.

  • Actual harm, isolatedF689Oct 19, 2023

    Based on interview and record review, it was determined, the facility failed to ensure that the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, for 1 out of 33 sampled residents, a resident that reported bruising, swelling, pain, and a fall did not receive an X-ray for three days after the fall that revealed fractures. This resulted in a finding of harm. […]

  • No harm, potential for more than minimal, widespreadF880Mar 6, 2025

    Based on interview, Centers for Disease Control (CDC) guidelines, and a review of Occupational Safety and Health Administration (OSHA) Respiratory Protection Guide, the facility failed to ensure all facility staff members had been fit tested for N95 respirators. This had the potential to affect 36 out of 36 residents residing in the facility. Findings included: The facility did not have a policy for fit testing N95 respirators. According to a United States Food and Drug Administration (FDA) publication, dated 10/21/2024, titled N95 Respirators, Surgical Masks, Face Masks, and Barrier Face Coverings, an N95 respirator is a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles. […]

  • No harm, potential for more than minimal, patternF609Oct 19, 2023

    Based on record review and interview, it was determined, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source, were reported immediately, but not later than 2 hours after the allegation was made to the State Survey Agency (SSA). In addition, report the results of all investigations to the SSA within 5 working days of the incident. Specifically, for 3 out of 33 sampled residents, exhibit 358 entity reports of two abuse allegations were not submitted to the SSA in a timely manner. In addition, exhibit 359 follow-up investigation report of one resident was submitted to the SSA six working days after the abuse incident was reported. Resident identifiers: 18, 24, and 27. Findings included: 1. […]

  • No harm, potential for more than minimal, patternF761Oct 19, 2023

    Based on observation and interview, it was determined, that the facility did not label all drugs and biological's used in the facility in accordance with currently accepted professional principles, and include appropriate accessory instructions and the expiration date when applicable. Specifically, insulin pens were expired, open and available for use, and not labeled with an expiration date. In addition, a medication was not labeled with resident identifier information. Findings included: 1. On [DATE] at 7:45 AM, an observation was made of the south hallway medication cart with Registered Nurse (RN) 1, the following medication was located inside: a. A pre-filled pen of Ozempic was open and available for use. The pen had no resident identifier information and no open date could be seen. […]

  • No harm, potential for more than minimal, patternF880Oct 19, 2023

    Based on observation and interview, it was determined, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, for 3 out of 33 sampled residents, staff members were observed to touch the resident's medications with bare hands during medication administration. Medications were replaced in medication cards after being touched with bare hands. Hand hygiene was not used. Medications were dropped on the medication cart and then administered to a resident. And the glucometer was not cleaned in between resident usage and trash was stored in the glucometer holding container. […]

Read 20 findings in full →The most serious and the most recent: 20 of 96 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 6, 2025Standard and complaint4 findings
  • Oct 19, 2023Standard and complaint8 findings · 1 harm
  • Jan 13, 2022Standard and complaint13 findings
  • Sep 26, 2019Standard17 findings
  • May 24, 2018Standard10 findings
  • Jun 7, 2017Complaint3 findings
  • Feb 9, 2017Standard and complaint6 findings
  • Oct 8, 2015Standard10 findings
Show the 4 earlier surveys
  • Jul 30, 2014Standard7 findings
  • Aug 1, 2013—3 findings
  • Feb 2, 2012—12 findings
  • Apr 8, 2010—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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