Deficiency Index

Carolina Rivers Nursing and Rehabilitation Center

Jacksonville, North Carolina · CCN 345072

12 surveys since 2012, 3 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
30
Surveys
12
Harm or worse
3
Immediate jeopardy
3
The record, 2012–2024
’12’15’20’24
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file9/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
PRINCIPLE LONG TERM CARE
County
Onslow
Medicare-certified since
1971

CMS ratings

Overall
4
Health inspection
5
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=13, floor 20).

Last survey on record

Oct 1, 2024

769 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.573.47
Registered-nurse hours per resident day0.40—
Annual nurse turnover65.5%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$4,271 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD571.4%E114.3%F—
No harm, potential for minimalA—B114.3%C—
CMS’s current file: 7 of the 30 citations on record.

In the surveyor’s words

From the most serious findings on record at Carolina Rivers Nursing and Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF578May 15, 2023

    Based on records reviews and staff interviews, the facility failed to have Advance Directives (AD) in the residents' records for 7 of 7 sampled residents. (Resident #49, Resident #95, Resident #21, Resident #47, Resident #58, Resident #84, Resident #6). Findings included: 1- Resident #49 was admitted to the facility on [DATE]. Minimum Data Set (MDS) dated [DATE] indicated Resident#49's cognition was severely impaired. Review of the computerized clinical record for Resident #49 revealed no advanced directive noted in the resident's medical record. […]

  • No harm, potential for more than minimal, patternF565Jan 14, 2022

    Based on record reviewed and staff and resident interviews, the facility failed to resolved grievances that were reported in resident council meetings for 4 of 6 months reviewed (July 2021, September 2021, October 2021, and November 2021). Findings included: Record review of Resident Council Meeting minutes for the months of July 2021, September 2021, October 2021, and November 2021 all revealed concerns about call light times. There was no attached resolution of these grievances. During an interview on 1/11/21 at 9:30 AM, Resident #2 revealed he and his roommate attend resident council meeting every month. He further indicated that staff does not address concerns brought up in the meetings. […]

  • No harm, potential for more than minimal, isolatedF689Oct 1, 2024

    Based on record review and staff interviews, the facility failed to prevent a resident from rolling off the bed during care which resulted in an abrasion of the posterior scalp and left ankle soft tissue swelling from a fall for 1 of 3 sampled residents reviewed for supervision to prevent accidents (Resident #1). The findings included: Resident #1 was admitted to the facility on [DATE]. Her diagnoses included hemiplegia following cerebral infarction (stroke) affecting left side. Resident #1 ' s care plan, initiated 1/3/24 had a care focus area of activities of daily living/ personal care with one of the interventions noted as totally dependent on two-person assistance for bed mobility initiated 5/27/24. […]

  • No harm, potential for more than minimal, isolatedF644Aug 16, 2024

    Based on observation, staff interview, and medical record review, the facility failed to refer a resident with newly evident diagnoses of serious mental illnesses for Pre-Admission Screening and Annual Resident Review (PASRR) Level II screen for 1 of 4 sampled residents reviewed for PASRR (Resident #33). The findings included: Resident #33 was admitted to the facility on [DATE] with diagnoses including unspecified other psychoactive substance abuse with psychoactive substance-induced psychotic disorder, and depression. The comprehensive admission Minimum Data Set (MDS) assessment dated [DATE] had Resident #33 coded as cognitively intact and was not currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition. […]

  • No harm, potential for more than minimal, isolatedF758Aug 16, 2024

    Based on record review, and staff interviews, the facility failed to ensure a Physicians order for an as needed (PRN) psychotropic medication, Ativan, was time limited in time duration for 1 of 5 resident reviewed for unnecessary medications (Resident #34). The findings included: Resident #34 was admitted to the facility on [DATE]. The resident's cumulative diagnoses included chronic obstructive pulmonary disease, and anxiety disorder. The quarterly MDS dated [DATE] revealed Resident #34 was cognitively intact and on an antianxiety medication two out of seven days of the look back period. […]

Read 23 findings in full →The most serious and the most recent: 23 of 30 on record.

Every survey on record

FindingsAt actual harm or above

  • Oct 1, 2024Complaint1 finding
  • Aug 16, 2024Standard3 findings
  • May 15, 2023Standard3 findings
  • Jul 7, 2022Complaint1 finding
  • Jan 14, 2022Standard and complaint5 findings
  • Sep 27, 2019Standard3 findings
  • Aug 16, 2018Standard3 findings
  • Apr 27, 2017Complaint1 finding
Show the 4 earlier surveys
  • Aug 18, 2016Standard3 findings
  • Sep 19, 2014Complaint3 findings · 3 harm
  • Aug 30, 2013—2 findings
  • Jul 26, 2012—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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