Deficiency Index

Carleton-Willard Village Retirement & Nursing CTR

Bedford, Massachusetts · CCN 225273

15 surveys since 2011. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
31
Surveys
15
Harm or worse
8
Immediate jeopardyall corrected before survey
3
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file11/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
179
Ownership
Non profit - Corporation
Chain
Independent
County
Middlesex
Medicare-certified since
1983

CMS ratings

Overall
5
Health inspection
3
Staffing
5
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=17, floor 20).

Last survey on record

Jun 10, 2025

517 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.173.89
Registered-nurse hours per resident day0.97—
Annual nurse turnover32.3%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$25,497 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ327.3%K—L—
Actual harmG218.2%H—I—
No harm, potential for more than minimalD545.5%E19.1%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 11 of the 31 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6581×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6841×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at Carleton-Willard Village Retirement & Nursing CTR, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Jun 10, 2025

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who required two staff members assistance with the mechanical sling lift for all transfers, the Facility failed to ensure he/she was free from neglect, when on 06/03/25 Certified Nurse Aide (CNA) #1, although she was aware of facility policy and that Resident #1 required an assist of two staff persons for transfers with a mechanical sling lift, CNA #1 transferred Resident #1 by herself, and he/she fell from lift on to the floor. CNA #1 also did not immediately report the fall to nursing so Resident #1 could be assessed for potential injury prior to being moved, but instead physically picked Resident #1 up off the floor by herself and put him/her back into bed. […]

  • Immediate jeopardy, isolatedF656Jun 10, 2025

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), whose comprehensive plan of care interventions indicated that he/she required the assistance of two staff members with the mechanical sling lift for all transfers, the Facility failed to ensure that staff consistently implemented and followed interventions related to transfers per his/her plan of care. On 06/03/25, Certified Nurse Aide (CNA) #1 attempted to transfer Resident #1 without the assistance from any other staff member, during the transfer the left upper clip on the mechanical sling lift became disconnected and Resident #1 fell to the floor. […]

  • Immediate jeopardy, isolatedF689Jun 10, 2025

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who required two staff member assistance using the mechanical sling lift for all transfers, the Facility failed to ensure he/she was provided with the necessary level of staff assistance to maintain his/her safety and prevent an incident/accident resulting in significant injuries. On the morning of 06/03/25, Certified Nurse Aide (CNA) #1 attempted to transfer Resident #1 without another staff member present to assist her, and during the transfer the upper left clip of the sling unattached from the lift, and Resident #1 fell around four feet onto the floor. […]

  • Actual harm, isolatedF656May 29, 2024

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was assessed by nursing as being at high risk for falls, and whose comprehensive plan of care indicated he/she required the use of monitoring devices (bed and chair alarms) to alert staff when he/she attempted to stand or transfer alone, the Facility failed to ensure staff implemented and followed interventions identified in his/her plan of care, when alarms were not consistently used by staff, and he/she experienced two falls less than 24 hours apart, both of which resulted in an injury. […]

  • Actual harm, isolatedF689May 29, 2024

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was assessed by nursing as being at high risk for falls, had a fall on 5/08/24 with an injury, was known to be impulsive and whose fall risk interventions included the use of monitoring devices (bed and chair alarms) to alert staff when he/she rose from a sitting or lying position, the Facility failed to ensure he/she was provided with the necessary safety devices and level of staff supervision to maintain his/her safety, when on 05/09/24 Certified Nurse Aide #1 assisted Resident #1 to the toilet, removed his/her alarm and left him/her unattended in the bathroom to go get supplies. […]

Read 22 findings in full →The most serious and the most recent: 22 of 31 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 10, 2025Complaint3 findings · 3 harm
  • Feb 7, 2025Standard2 findings
  • May 29, 2024Complaint3 findings · 2 harm
  • Sep 13, 2023Complaint3 findings
  • Jan 11, 2022Infection control2 findings
  • Apr 27, 2021Standard4 findings
  • Dec 23, 2020Infection control1 finding
  • Dec 8, 2020Complaint2 findings · 1 harm
Show the 7 earlier surveys
  • Jul 15, 2020Infection control1 finding
  • Jun 18, 2020Infection control1 finding
  • Aug 18, 2017Complaint2 findings · 2 harm
  • Mar 24, 2016Standard1 finding
  • Jan 5, 2015Standard1 finding
  • Nov 19, 2013—2 findings
  • Oct 18, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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