Every finding on record at Canton Center For Nursing and Healing LLC

Based on observation, record review, staff interviews, and review of the facility's policies titled, Refrigeration and Freezers, and Food Receiving and Storage, the facility failed to ensure that food was stored, labeled, dated, and discarded in accordance with professional standards and facility policy. The deficient practice increased the potential for foodborne illness for 89 residents receiving oral diets from the kitchen.Findings Include:Review of the policy titled, Refrigeration and Freezers, dated April 2024 documented, This facility will ensure safe refrigerator and freezer maintenance, temperatures and sanitation and will observe food expiration guidelines. Documented in Guidelines:.2. Monthly tracking sheets for all refrigerators and freezers will be posted to record temperatures.7. All food shall be appropriately dated to ensure proper rotation by expiration dates. 'Received dates' (dates of delivery) will be marked on cases and on individual items removed from cases for storage. 'Use by' dates or 'open dates' will be labeled on food items once opened.Review of the policy titled, Food Receiving and Storage, dated April 2024 documented, Guidelines:.5. Food in designated dry storage areas shall be kept off the floor (at least six inches) and clear of sprinkler heads, sewage, waste disposal pipes and vents.Observation of the Dry Storage and Pantry areas on 07/14/26 at 9:20 AM, revealed the following concerns:Partially used, open bag of Golden Dipt batter mix stored on top of a bread tray in the pantry was not sealed, labeled with an open date, or marked with an expiration date.Ready Care clear thickened orange juice single-serve packages were stored on the pantry shelf with a use-by date of 07/03/2026 (expired).Partially used open bag of parmesan cheese was labeled with an opened date of 06/24/2026 and a use-by date of 07/07/2026 (expired).One whole sweet potato pie was plastic wrapped and marked with a prep date of 07/05/2026 and a use-by date of 07/12/2026 (expired).A box containing a partially used, open bag of thawed chicken legs with no open or expiration date was observed with a malodorous aroma.A tray of ground beef had an open date of 06/05/2026 and a use-by date of 07/01/2026 (expired).The Review of refrigerator temperature logs on 07/14/2026 at 11:05 AM, documented missing entries for morning checks on 07/09/2026 and 07/11/2026. Evening temperature checks for July 9-14, 2026, were completely omitted and Steam Table Food Temp logbook entries for June 29-July 17, 2026, were blank.These concerns were confirmed by the Regional Dietary Consultant on 07/14/2026 at 11:15 AM.Observation on 07/15/2026 at 11:00 AM, revealed boxes of bread sitting on the floor in the middle of the pantry room.Observation on 07/15/2026 at 11:15 AM, in the front entry standing refrigerator revealed the following concerns: Prepared pimento sandwiches in a round clear container with plastic wrap, dated 06/29/2026 (expired).Pineapple pieces in a round clear container with no label, open date, or use-by date.Thawed meat in a small metal chafing pan with plastic wrap, with no marking/label noting type of meat, open date, or use-by date.Prepared broccoli soup in a metal chafing pan, partially uncovered, dated 7/11 (no year or use-by date).Interview on 07/14/2026 at 11:05 AM with the Certified Dietary Manager revealed that she expected staff to label each item when opened with the open date and expiration date, and that no items should be kept after their safe food policy dates.Interview on 07/16/2026 at 11:10 AM with the Administrator and Corporate Nurse Consultant revealed they expected staff to store and label food according to policy and accepted standards.

Based on observations, record review, staff interviews, and the facility's policy titled Handwashing/Hand Hygiene, the facility failed to follow accepted evidence-based standards of practice for infection control procedures for one of five residents (R) (R26). Specifically, the facility failed to perform hand hygiene during wound care. The deficient practice increased the risk of the transmission of pathogens and the development of healthcare-associated infections for R26.Findings include:Review of the undated facility policy titled Handwashing/Hand Hygiene, documented the following policy statement: This facility considers hand hygiene the primary means to prevent the spread of infections. Documented in Policy Interpretation and Implementation: .9. The use of gloves does not replace hand washing/hand hygiene. Integration of glove use along with routine hand hygiene is recognized as the best practice for preventing healthcare-associated infections. Finally, documented in the Procedure: Applying and Removing Gloves, the staff were directed to, 1. Perform hand hygiene before applying non-sterile gloves.3. When removing gloves, pinch the glove at the wrist and peel it away from the hand, turning the glove inside out.5. Perform hand hygiene.Review of the electronic medical record revealed R26 was admitted to the facility on [DATE], with diagnoses that included, but not limited to, spina bifida, sepsis, paraplegia, protein-calorie malnutrition, unstageable pressure ulcer of the sacral region, stage 2 pressure ulcer of the right buttock, open wound of the abdominal wall, open wound of the left lower abdominal wall with penetration into the peritoneal cavity (subsequent encounter), open wound of the left upper abdominal wall with penetration into the peritoneal cavity (subsequent encounter), urinary tract opening status, colostomy status, generalized muscle weakness, and reduced mobility.Review of the active physician orders for R26 as of 07/16/2026 included, but not limited to, wound care to the sacral pressure ulcer with Dakin's solution, Manuka honey, calcium alginate AG {with silver}, and foam dressing; wound care to the superior midline surgical wound with normal saline, calcium alginate AG, and dry protective dressing; negative pressure wound therapy (wound VAC) to the midline surgical wound at 125 mmHg {millimeters of mercury pressure measurement standard}continuous with monitoring each shift; as needed dressing changes if the wound VAC malfunctioned or became displaced; enhanced barrier precautions; low air loss mattress with monitoring each shift; Decubi-Vite daily for wound healing; nutritional supplement (2.0 supplement) twice daily; and ileostomy and colostomy care with monitoring each shift and as needed for leakage.Weekly wound evaluations were completed, with the most recent evaluation conducted on 07/10/2026. The evaluation documented that the resident had active wounds, had been referred to the wound care provider, was being followed by the facility's wound care provider, and that the wound care provider's notes had been reviewed by facility staff.Review of the initial nursing assessment dated [DATE] revealed the resident had a Stage 4 pressure ulcer to the sacrum, bruising to the dorsal aspects of both hands and the right forearm, a colostomy on the right side of the abdomen, an old colostomy site wound on the left side of the abdomen, and a midline abdominal surgical wound with staples.Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed that Section M (Skin Conditions) documented the R26 had a pressure ulcer and surgical wounds.Review of care plan related to wound care created 06/05/2026, revealed that R26 had active wounds. Observation of a dressing change for R26 of the sacral pressure ulcer on 06/16/2026 at 8:25 AM revealed, the Wound Care Nurse (WCN) performed the procedure, while Certified Nursing Assistant (CNA) HH assisted with positioning. WCN assessed R26 for pain and then prepared the bedside table. She cleaned the surface with disinfectant wipes, allowed the surface to air dry completely, and placed a protective pad on the table. The WCN and CNA HH performed hand hygiene and applied appropriate personal protective equipment (PPE), including gloves and gowns. The WCN removed the old dressing and changed her gloves but did not perform hand hygiene before a new pair of gloves was applied. The WCN proceeded to cleanse the wound with Dakin's solution, removed her gloves, and applied a new pair without performing hand hygiene. She patted the wound dry using gauze, removed her gloves and again applied a clean pair without performing hand hygiene. She applied Medihoney followed by a calcium alginate foam dressing, applied skin prep to the surrounding skin, and covered the wound with dated dressing. The WCN changed her gloves again without performing hand hygiene. Upon completion of the treatment, the WCN removed her gloves, applied another clean pair without performing hand hygiene, cleaned the bedside table, and then performed hand hygiene. Immediately following the observation, the WCN confirmed that she should have, but did not perform hand hygiene between each glove change.During an interview with the Director of Nursing (DON) on 07/16/2026 at 10:13 AM, stated that she expected staff to perform hand hygiene each time they change gloves, as glove use does not replace hand hygiene.

Based on observations, record review, staff interviews, and review of the facility's policy titled Controlled Substance Administration & Accountability, the facility failed to implement professionally accepted standards for the dispensing, accountability, and reconciliation of controlled substances for one of four medication carts. Specifically, the Controlled Drug Records were missing signatures following the admis ration of controlled substances and shift to shift reconciliation. The deficient practice could result in inaccurate accountability of controlled substances and increase the risk of diversion or unauthorized use.Findings include:Review of the facility's policy titled Controlled Substance Administration & Accountability, revised June 2024, revealed the following under Policy Explanation and Compliance Guidelines:.f. All controlled substances (Schedule II, III, IV, and V) are accounted for in one of the following ways . ii. All controlled substances obtained from a non-automated medication cart or cabinet are recorded on the designated usage form. Written documentation must be clearly legible with all applicable information provided. In addition, the policy stated: .g. In all cases, the dose noted on the usage form or entered into the automated dispensing system must match the dose recorded on the Medication Administration Record (MAR), Controlled Drug Record, or other facility-specified form and patient administration.i. The Controlled Drug Record is a permanent medical record document and, in conjunction with the MAR, is the source for documenting any patient-specific narcotic dispensed from the pharmacy. Documented at number 4. Obtaining/Removing/Destroying Medications, the policy stated: a. The entire amount of controlled substances obtained or dispensed is accounted for.During a medication administration observation on 07/15/2026 at 8:40 AM, Licensed Practical Nurse (LPN) AA prepared the morning medications for R128. Before administering the medications, LPN AA assessed the resident's pain, and the resident reported pain rated six out of 10. LPN AA removed one tablet of oxycodone/Acetaminophen 5/325 milligrams (mg) from R128's medication card along with the resident's other scheduled medications. LPN AA did not document the removal of the tablet on the resident's Controlled Drug Record form. After administering the medications, LPN AA documented the administration only in the electronic Medication Administration Record (eMAR). She then proceeded with the medication pass for another resident and omitted the required documentation on the resident's Controlled Drug Record form.On 07/15/2026 at 10:00 AM, during a joint interview with LPN AA and the Director of Nursing and review of documentation with the Director of Nursing (DON), and LPN AA revealed, LPN AA stated she forgot to document the administration of R128's oxycodone/acetaminophen 5 mg/325 mg on the Controlled Drug Record form, because she was nervous while being observed by the surveyor. During the interview, the Controlled Drug Record on 200 Hall medication cart, revealed that LPN AA had not signed the controlled substance shift count when reporting for duty on 07/15/2026 at 7:00 AM. It was also noted that the night shift nurse going off duty failed to sign the narcotic count. LPN AA could not explain why she had not completed the required shift count documentation. A further review of the controlled substance shift count records for July 2026 on the 200 Hall medication cart with the DON revealed additional missing signatures, including the outgoing nurse on 07/04/2026 and the outgoing nurse on 07/07/2026. A random review of the controlled substance records for the 200 Hall medication cart for April 2026 revealed multiple missing shift count signatures. On 04/15/2026 and 04/16/2026, both the incoming and outgoing nurses failed to sign the narcotic count for both the 7 AM-7 PM and 7 PM-7 AM shifts. On 04/18/2026, 4/25/2026, and 4/30/2026, the outgoing nurse for the 7 AM-7 PM shift failed to sign the narcotic count.At the conclusion of the concurrent interview at 10:00 AM, the Director of Nursing (DON) stated that the facility's policy and her expectations required staff to document controlled substances on the Controlled Drug Record form immediately after removing the medication card. She also expected staff to document the administration on the eMAR immediately after the resident took the medication. The DON stated that she expected staff to account for controlled substances by documenting the narcotic count at every shift change and ensuring that no one left signature lines blank. The DON further stated that leadership would re-educate staff on the facility's policy and expectations for documenting controlled substance administration and completing narcotic shift counts.

Based on observations, record review, staff and resident interviews, and review of the facility's policy titled, Resident Nutrition Services, the facility failed to ensure that food was served palatable, appetizing, and at acceptable temperatures for one of 18 sampled resident (R) (R106). The deficient practice had the potential to affect all residents receiving meals from the kitchen.Findings include:Review of the facility's policy titled, Resident Nutrition Services, documented, Each resident is provided with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident.Observation on 07/15/2026 at 1:15 PM, revealed R106 complained that his spaghetti lunch was lukewarm and unappetizing. The Certified Dietary Manager (CDM) confirmed the temperature for the spaghetti with meat sauce was 123 F {degrees fahrenheit}, which was below the expected standard for hot foods.Observation on 07/18/2026 at 1:40 PM, of the lunch tray delivery for R106 revealed, the fried chicken was dry, lacked steam, and measured 114.5 F. R106 stated, It's cold again. This is a constant problem, and I can't eat it like this.Interview on 07/18/2026 at 1:55 PM, the CDM confirmed that all hot foods should be maintained at 135 F for palatability. She stated that plates were pre-warmed and covered with domes, and trays are transported on an open cart and served by hall in sequence.

Based on observations, record review, staff interviews, and review of the facility's policy titled, Medication Administration, the facility failed to ensure a complete and accurate Medication Administration Record (MAR) for one of four medication carts. The deficient practice increased the risk for false representation and compromised accountability for the MAR documentation.Findings include:Observation of the morning medication pass on 07/15/2026, from 8:40 AM to 9:30 AM, revealed Licensed Practical Nurse (LPN) LPN AA administered medications to R128, R127, and R31. Immediately at the completion of the 9:00 AM medication pass, the surveyor compared the medications administered with the electronic Medication Administration Record (eMAR) in the electronic medical record and revealed the medication administration for all three residents was documented using the night shift nurse (LPN BB) credentials.Review of the timekeeping records revealed that LPN BB, clocked out on 07/15/2026 at 7:10 AM. The surveyor then randomly selected another resident, R43, whose medications had been administered by LPN AA prior to the medication pass observation. Review of R43's eMAR revealed that the medications had also been documented under the night shift nurse's login credentials, LPN BB, even though LPN BB was no longer on duty at the time the medications were administered.During a joint interview on 07/15/2026 at 10:00 AM with LPN AA and the Director of Nursing (DON), LPN AA was unable to explain how the medication administrations were documented under the night shift nurse's credentials. LPN AA stated she logged into the electronic medical record when she arrived for work. The DON confirmed that the medication administrations were documented using the night shift nurse's credentials. The DON was unsure how this occurred and stated it was possible that the night shift nurse failed to log out of the electronic medical record on that cart. The DON stated her expectation was that each licensed nurse used only his or her own unique login credentials when documenting medication administration. She confirmed this was unacceptable practice.

Based on record review and resident family and staff interviews, the facility failed to document behavior monitoring correctly and follow up administration of antidepressant medication for one of 50 sampled Residents (R) (R2) related to the use of antidepressant medication. Findings include:Review of the electronic medical record (EMR) revealed R2 was admitted with diagnoses to include but not limited to generalized anxiety disorder and unspecified dementia.Review of August 2025 Medication Administration Record (MAR) for R2 revealed a physician order for behavior monitoring for antidepressant medication: Sertraline. The behavior monitoring section of the MAR documented no behaviors through 8/22/2025. Nurses Notes and Progress Notes revealed crying, suicidal ideation, anxiety and R2 was sent to the local hospital for these diagnoses.Review of the Physician Orders dated 8/22/2025 document that the medication was reordered on this date for the lesser amount of 25mg after consultation with family to increase the dose.Review of the Physician Orders dated 7/17/2025 revealed there was no order for a consultation with psychiatric services.Telephone interview conducted with the R2's family member (responsible party) on 12/22/2025 at 10:37 am revealed the family stated that Nurse Practitioner (NP) AA had been consulted for the resident's depression and anxiety increase and the medication (Sertraline) was increased from 25mg to 50mg, and a psychiatric consultation was ordered.Interview with the NP AA on 12/23/2025 at 10:26 am revealed that R2 was ordered 25mg of Sertraline on admission, the NP discussed with the daughter and the dose was increased to 50mg and consultation for psychiatric services ordered. The dose of 50mg was in effect from 7/17/2025 to 8/1/2025 where it was dropped and R2 did not receive any medication until it was reordered on 8/22/2025, which was for the lower dose of 25mg. R2 was sent to hospital on 8/22/2025. (Resident went 22 days without the anti-depressant ordered.) NP AA confirmed that she should have followed up with this order and the resident.Interview on 12/23/2025 at 9:31 am with the DON revealed that the nurses should follow the physician orders as written. She revealed that behavior notes should be a red flag. She stated that recently they have started going over behavior notes in the morning clinical meeting and NP AA and they had a new psychiatric service who also attended the meetings.

Based on record review, resident family and staff interviews, and review of the facility policy titled, Notification, the facility failed to notify the responsible party of a change in medication and to provide a psychiatric evaluation for one of 50 sampled residents (R) (R2).Findings include:Review of the facility policy titled Notification dated January 2023 revealed under Compliance Guidelines: The facility must inform the resident, consult with the resident's physician and /or notify the resident's family member or legal representative when there is a change requiring such notification. Circumstances requiring notification include: . 3. Circumstances that require a need to alter treatment. This may include: a. New treatment. b. Discontinuation of current treatment due to: i. Adverse consequences. ii. Acute condition. iii. erbation of a chronic condition. Review of the electronic medical record (EMR) revealed the following diagnoses that include but not limited to generalized anxiety disorder, unspecified, dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, delirium due to physiological condition.Review of the Physician Orders for R2 dated 8/22/2025 revealed that the medication was reordered on this date for the lesser amount of 25mg (milligrams) after consultation with family to increase the dose.Telephone interview conducted with R2's family member (responsible party) on 12/22/2025 at 10:37 am revealed he could not understand why the facility never called to inform him R2 was no longer taking the medication or receiving a psychiatric consultation. He stated the medication had dropped off and his family member had been without for nearly three weeks, causing an increase in anxiety and depression and R2 being sent to the hospital.Interview with the NP AA on 12/23/2025 at 10:26 am revealed confirmed that she should have followed up with this order and the resident.Interview on 12/23/2025 at 9:31 am with the Director of Nursing (DON) revealed that nurses should follow the physician orders as written.

Based on observations, staff interviews, and review of facility policy, the facility failed to ensure that medications and supplies were not expired in one of one medication rooms and two of six medication carts. The facility also failed to ensure one treatment cart, and two of six medication carts were secured when not being used by staff. The deficient practices increased the risk of residents receiving expired medications and/or access to medications from the medication cart and had the potential to result in residents being subject to unsafe or ineffective treatment or adverse effects leading to serious illness. Findings include:Review of the facility's policy titled, Medication Administration with a revision date of April 2025, directs the staff Keep medication cart clean, organized, and stocked with adequate supplies.Review of facility's policy titled, Medication Storage with a revision date on March 2022, directs the staff .All drugs and biologicals will be stored in locked compartments (i.e., medication carts, cabinets, drawers, refrigerators, medication rooms).During a medication pass, medications must be under the direct observation of the person administering medications or locked in the medication storage area/cut.1. During an observation on 8/18/2025 at 12:27 PM, the treatment cart was unlocked, and no staff were in sight. The treatment cart was between room [ROOM NUMBER] and 402. The treatment care supplies contained wound cleanser, several types of wound care supplies, hydrogen peroxide, alcohol wipes, zinc oxide, etc. The Corporate Wound Care Registered Nurse (CWRN) returned to the cart at 12:32 PM During an interview on 8/18/2025 at 12:32 PM, the CWRN acknowledged that she had left the treatment cart unlocked. She stated she was trying to attend to a resident request for pain medications and coffee and forgot to lock the cart.During an interview on 8/18/2025 at 3:30 PM, the Administrator revealed the CWRN had made her aware of the unlocked treatment cart. The Administrator further stated the Assistant Director of Nursing (ADON) was in the process of preparing staff in-service regarding securing the medication and treatment carts. 2. During an observation on 8/18/2025 at 2:52 PM, the medication cart for the 300-hall was left unlocked at the nurses' station. At 2:54 PM there were no staff at the nurses' station to monitor the unsecured medication cart. Several residents and staff members passed by the unsecured cart. At 2:57 PM, the Regional Nurse approached the surveyor to inquire if they needed anything. At that time the Regional Nurse was informed about the unlocked medication cart.During an interview on 8/18/2025, the Regional Nurse stated that the nurses were expected to lock the medication cart when it was not in use.During an interview on 8/18/2025 at 3:10 PM, the WCRN revealed she did not realize that she had left the medication cart unlocked and that she was pulled away by Physical Therapy (PT) to help with a resident.3. Inspection of the medication room located between units 100, 200, 300, and 400 on 8/30/2025 at 4:00 PM revealed 10 of 10 blue top vacuette tubes used for blood labs had an expiration date of 7/1/2025.Interview with the Administrator on 8/20/2025 at 4:15 PM revealed staff were responsible for checking and cleaning the medication room on the night shift. The Regional Director of Nursing (DON) was also present to observe the findings.4. Inspection of the medication cart for the 300 Hall on 8/20/2025 at 4:35 PM with Licensed Practical Nurse (LPN) 3 revealed the following:Two of two [NAME] (BD) Insyte Auto guard Intravenous catheters 24-gauge x .75 inch had an expiration date 2/29/2024.One of one BD Insyte Auto guard intravenous catheter size 22-gauge x 1.00 inch had an expiration date 9/1/2024.One of one BD Insyte Auto guard intravenous catheter size 20-gauge x 1.00 inch had an expiration date 7/1/2022.One bottle of Dr. [NAME] Ultimate Lung and Bronchial Support had an expiration date 6/2025.One bottle of Liquid Protein Supplement had dried sticky residue.One bottle of Geri Tussin DM had dried sticky residue.All the drawers of this medication cart had dirt and trash debris. Also, three yellow pills, two white pills, one dark green pill, one red colored pill, and one oblong white pill (unlabeled) were found in the top drawer. During an interview on 8/20/2025 at 5:24 PM, LPN3 confirmed the findings on the inspection of the medication cart. LPN3 identified the unlabeled pills as Tylenol, aspirin, Motrin, and iron; however, LPN3 was unable to identify the oblong white pills. LPN3 further stated the nursing staff should be cleaning and checking the carts weekly.During an interview on 8/20/2025 at 5:30 PM, the Administrator asked the surveyor what medications were found on the medication cart. The findings were reviewed with the Administrator, and she was given the unlabeled medications. The Administrator stated it was the responsibility of the night nurse to check and clean the medication carts every night. Observation on 8/21/2025 at 6:10 AM revealed the medication cart for the 100-hall was left unlocked and no staff was in sight to observe the unlocked medication cart. At 6:16 AM, LPN4 exited the resident's room, checked her computer, and then locked the cart. An inspection of the medication cart revealed dirt and trash debris in all the drawers and a bottle of Geri-Lanta with an expiration date of July 2025.During an interview on 8/21/2025 at 6:17 PM, LPN4 revealed at first, she did not remember if the cart was unlocked. LPN 4 was asked if she could see the medication cart while she was in the resident's room, and LPN4 replied that she could not see the medication cart. LPN4 was asked if she locked the medication cart when she exited the resident's room and the LPN replied, no.

Based on record review, staff interviews, and review of facility policy, the facility failed to ensure that one of three residents (Resident (R) 99) reviewed for dependency on staff for activities of daily living (ADLs) received baths/showers and personal hygiene from a sample of 34 residents. The deficient practice had the potential to promote further deterioration of R99's ADLs and hygiene.Findings include:Review of the facility's policy titled, Activities of Daily Living with a revision date of April 2025, directs staff .A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene.Review of R99's admission Record located in the resident's electronic medical record tab titled Profile, revealed the resident was admitted to the facility on [DATE] with diagnoses that include displaced intertrochanteric fracture of the left femur, abnormalities of gait and mobility, and generalized muscle weakness.Review of R99's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 6/5/2024 located in the resident's EMR tab titled MDS revealed a Brief Interview for Mental Status (BIMS) score of 15 out 15, which indicated the resident was cognitively intact. The resident was assessed to have impairment of the lower extremity. The resident required substantial to maximal assistance with toileting, personal hygiene, and shower.Review of R99's Comprehensive Care Plan with an initiated date of 6/10/2024 located in the resident's EMR tab titled Care Plans, revealed a care plan for self-care deficit which would address the resident's need for personal hygiene and baths/showers was not developed.Review of R99's Activities for Daily Living documentation for June 2025 and provided by the facility, revealed R99 received personal hygiene on the following days: on the 7AM-7PM shift 5/30/2024 and 5/31/2024; and the 7PM -7AM shift on 5/30/2024. There was no documentation of the resident receiving personal hygiene for the month of June. The staff documented that the resident received a shower only on 6/13/2024 for the month of June.During an interview on 8/19/2025 at 11:15 AM with the assigned bath Certified Nursing Assistant (CNA) 5, after reviewing the R99's bath/shower sheets, CNA5 revealed that the documentation did not show that R99 had received personal hygiene, bath/showers as needed.During an interview on 8/19/2025 at 3:30 PM, the Administrator revealed she reviewed the ADL sheets. The Administrator stated that it appeared the resident did not receive the showers or personal hygiene as needed.

Based on staff interviews, record review, and facility policy review, the facility failed to complete a baseline care plan within 48 hours of admission for two of 34 sampled residents (Resident (R) 66 and R99). The deficient practice had the potential to disrupt continuity of care and communication among nursing home staff and the residents.Findings include:Review of the facility's policy titled, Baseline Care Plan, revised April 2025, indicated .2. The admitting nurse, or supervising nurse on duty, shall gather information from the admission physical assessment, hospital transfer information, physician orders and discussion with the resident and resident representatives, if applicable. a. Once gathered, initial goals shall be established that reflects the resident's stated goals and objectives. b. Interventions shall be initiated that address the resident current needs. 1. Record review of R66's admission Record under the Profile tab of the electronic medical record (EMR) revealed R66 was admitted to the facility on [DATE] with a diagnosis of type two diabetes mellitus without complication, heart disease without heart failure, and injury of head. Review of the Baseline Care Plan, dated 8/6/2025, found under the Assessment tab of the EMR, revealed the resident was always incontinent of bowel and bladder and had an indwelling catheter. The baseline care plan did not include interventions. The baseline care plan was incomplete.During an interview on 8/21/2025 at 11:54 PM Licensed Practical Nurse (LPN) 1 stated she was aware of the catheter and nursing was the one responsible for ensuring there was an order when a resident was admitted but was not responsible for the care plan. Interview with the Administrator on 8/21/2025 at 12:56 PM revealed, My expectation is that all residents admitted with indwelling foley catheters have a medical diagnosis to justify the use as well as ensure all care plans have measurable goals and interventions.2. Review of R99's admission Record located in the resident's EMR tab titled Profile revealed the resident was admitted to the facility on [DATE] with diagnoses that include displaced intertrochanteric fracture of the left femur, abnormalities of gait and mobility, and generalized muscle weakness.Review of R99's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 6/5/2024 located in the resident's EMR tab titled MDS, revealed a Brief Interview for Mental Status (BIMS) score of 15 out 15, which indicated the resident was cognitively intact. The resident was assessed to have impairment of the lower extremity. The resident required substantial to maximal assistance with toileting, personal hygiene, and shower.Further review of R99's EMR failed to contain a baseline care plan that would address the resident's needs.During an interview on 8/22/2025 at 10:30 AM, the Assistant Director of Nursing (ADON) revealed it was an expectation that a baseline care plan would be completed within 48 hours of the resident's admission.During an interview on 8/22/2025 at 10:55 AM, the Administrator revealed the floor nurses were responsible for starting the baseline care plans which were to be completed within 48 hours of the resident's admission.

Based on record review, staff interviews, and review of facility policy, the facility failed to properly document the transfer/discharge for one of three residents (Resident (R) 102) reviewed for discharge from a sample 34 residents. The deficient practice had the potential for the resident and/or resident representative to be uninformed on the transfer and appeal process. Findings include:Review of the facility's policy titled, Transfer and Discharge, Including Against Medical Advice (AMA) with a revision date of March 2025, reads in part, For Emergency Transfers to Acute Care the facility will obtain a physician's order for emergency transfer or discharge stating the reason for the transfer or discharge is necessary on an emergency basis.contact information of the practitioner who was responsible for the care of the resident; resident representative information including the contact information; information necessary to meet the resident needs such as diagnoses, allergies, baseline and current mental, behavioral, and functional status, and reason for transfer.Medications (including last does received) recent labs, immunizations; special instructions and/or precautions for ongoing care.Provide notice of transfer and facility's bed hold policy notice to the resident and representative as indicated.Review of R102's admission Record located on the resident's electronic medical record tab titled Profile, revealed the resident was admitted to the facility on [DATE] with diagnoses that included drug induced myopathy (muscle disease caused by certain drugs), rhabdomyolysis (damage skeletal muscle tissue breakdown), and diabetes mellitus type II.Review of R102's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 8/04/2024 located in the resident EMR tab titled MDS, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15 points out of 15, which indicated the resident was cognitively intact. The resident was assessed to require substantial to maximal assistance with most of her activities of daily living (ADLs).Review of R102's discharge MDS with an ARD of 8/11/2024 located in the resident's EMR tab titled MDS, revealed the resident was an unplanned discharge to a short-term acute hospital. The resident was expected to return to the facility.Review of R102's Nurses Notes, dated 8/11/2024, located in the resident's EMR tab titled Progress Notes, revealed the resident had complained about stomach pains and having a problem with bowel movements. The resident was alert and verbally responsive. Vital signs were stable. The nurse practitioner was made aware of the resident's complaints, and a fleets enema was ordered. The resident had positive results with four large stools. The resident vital signs were rechecked and found to be in normal range. The resident had good oxygen levels, and her skin was warm and dry.There was no further documentation in the progress notes to indicate if R102 had a change in condition that warranted her transfer to an acute care setting. The facility was unable to provide documentation of a physician's order for the resident to be transferred to an acute care setting, or that the resident's responsible party was notified of a change in the resident's condition necessitating the resident's transfer.During an interview on 8/22/2025 at 1:10 PM, the Interim Regional Director of Nursing (DON) was asked to review the resident's EMR to locate the documentation as to why R102 was transferred, transfer order, and notification of the resident's responsible party regarding the transfer. After reviewing the resident's EMR, the DON stated that she was unable to locate any of the requested information. The DON stated that it was an expectation that any time there was a change in the resident's condition, treatment, or need for transfer to an emergency room, it should be documented in the nurses' notes, there should be an order for the transfer. The DON further stated that the nurses were responsible for making the resident aware of the transfer in progress and the bed hold policy. The DON stated the nurses were responsible for sending a copy of the resident's medications, physicians' orders, and the resident's code status.During an interview on 8/23/2025 at 1:45 PM, the Assistant Director of Nursing (ADON) revealed that when a resident was an emergency transfer to the hospital, the bed hold policy was discussed, and a copy of the bed hold notification was given to the resident. The ADON stated copies of the resident's Advance Directive/Code Status, physicians' orders, and medication list were sent with the resident. The ADON stated that she was unable to locate any information regarding R102's transfer.During an interview on 8/23/2025 at 3:00 PM, the Regional Nurse revealed the staff had not followed the facility's policy regarding transfer/discharge to an acute care setting.

Based on observations, record review, resident and staff interviews, and review of facility policy, the facility failed to ensure that one of six residents (Resident (R) 9) with nutritional problems in a total sample of 34 was offered a substitute meal after refusing the meal on the menu.Findings include:Review of the facility's undated policy titled Resident Nutrition Services revealed item two reading reasonable efforts will be made to accommodate resident choices and preferences.Review of the Diagnosis located in the electronic medical record (EMR) under the Medical Diagnosis tab revealed R9 was admitted from the hospital to the facility with multiple comorbidities including but not limited to cerebral palsy.Review of the order located under the Orders tab of the EMR, revealed R9's diet order consisted of regular diet, regular texture, and regular liquids as of 8/1/2025.Review of the admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 6/19/2025 and located under the MDS tab of the EMR revealed an eating status of independent.Review of the care plan, located under the Care Plan tab of the EMR dated 6/19/2025 revealed a goal that R9 would improve his current level of function and gain two-three pounds per week through review. The interventions were to update preferences (which was completed) and add med pass 3.0 (liquid supplement) three times a day.Observations on 8/20/2025 at 5:50 PM revealed Certified Nursing Assistant (CNA) 3 removing a tray from R9's room approximately 20 minutes after receiving the tray. CNA3 was returning the tray to the kitchen cart in the corridor when CNA3 was asked if the tray contained R9's meal and if R9 ate anything. CNA3 stated it was the tray containing R9's meal and opened the cover to the plate showing R9 did not eat any part of the meal. When CNA3 was asked if he offered R9 a substitute meal, CNA3 responded no, he never eats anything.During an interview on 8/20/2025 at 5:51 PM, R9 stated that he did not want his meal. R9 stated CNA3 did not ask him if he wanted anything else since he refused him meal.During an interview on 8/21/2025 at 1:10 PM, the Registered Dietitian (RD) revealed she expected staff to offer substitutes to residents who ate less than 25% (percent) of their meals. The RD was not aware that staff were not offering an alternative to residents who refused their meal.Interview with the Administrator on 8/22/2025 at 2:45 PM revealed she expected staff to offer residents substitutes when they did not eat the meal on the menu.Interview with the Director of Nursing (DON) on 8/22/2025 at 2:50 PM revealed she expected CNAs to offer alternatives to residents eating less than 25% of a meal of choice or less.

Based on observations, staff interviews, record review, and facility policy review, the facility failed to ensure that a resident with a urinary catheter bag was properly positioned in a manner to prevent potential urinary tract infections due to contamination and ensure an order was in place for the use of a catheter for one of two residents (Resident (R) 66) reviewed for urinary catheters and urinary tract infections out of a total sample of 34 residents. The deficient practice had the potential for increased risk of infection and a diminished quality of life for R66.Findings include:Review of the facility's policy titled, Indwelling Cather Use and Removal, revised August 2023, indicated .2. Residents that are admitted with an indwelling catheter or subsequently receives one will be assessed for removal of the catheter as soon as possible unless the resident's clinical condition demonstrates that the catheter is necessary.4. If an dwelling catheter is in use, the facility will provide appropriate care for the catheter in accordance with current professional standards of practice and resident care policies and procedures that include but are not limited to.b. Timely and appropriate assessment related to the indications for use of the catheter; as well as criteria for discontinuation of the catheter when the indication for use is no longer present.Review of R66's admission Record under the Profile tab of the electronic medical record (EMR) revealed R66 was admitted to the facility with a diagnosis of type two diabetes mellitus without complication, heart disease without heart failure, and injury of head. Review of the Baseline Care Plan, dated 8/6/2025, found under the Assessment tab of the EMR, revealed the resident was always incontinent of bowel and bladder and had an indwelling catheter. Review of the Physician Order under the Order tab of the EMR revealed there were no orders for the catheter as well as justification for its use. Observation on 8/18/2025 at 2:36 PM revealed R66 was lying in bed while the indwelling foley catheter bag was attached to the second bar of the rolling walker at waist level. Observation on 8/19/2025 at 10:08 AM revealed R66's indwelling foley catheter bag was still at waist level. Observation and interview on 8/19/2025 at 11:30 AM revealed after providing activities of daily living (ADL) care, Certified Nursing Assistant (CNA) 4 returned R66 to bed. CNA4 placed the resident's urinary drainage bag on the second bar of the resident's rolling walker. The drainage tubing was at the same level of the resident's bladder .the tubing had yellow urine with small amount of sediment backing up into the resident's bladder area. Interview with CNA4 during the observation revealed that she provided care to R66 periodically. CNA4 stated the resident preferred to have the drainage bag on the walker so he could go to the bathroom easier. CNA4 stated the urinary drainage bags were positioned on the side of the bed and was not sure how to position the drainage bag lower on the walker to promote proper drainage.During an interview on 8/21/2025 at 11:54 PM, Licensed Practical Nurse (LPN) 1 stated she was aware of the catheter and nursing was responsible for ensuring there was an order when a resident was admitted . At 12:10 PM, LPN1 confirmed there was no order for the catheter.Interview with the Administrator on 8/21/2025 at 12:56 PM revealed, My expectation is that all residents admitted with indwelling foley catheters have a medical diagnosis to justify the use of such and that staff follow policies and procedure for catheter management.

Based on observations, staff interviews, record review, and review of the facility policies titled, Handwashing/Hand Hygiene, Medication Administration, Glucometer Disinfection, and PPE Source Control, the facility failed to ensure and maintain effective infection control practices for four of 44 sampled residents (R) (R32, R186, R187, and R188). Specifically, the facility failed to properly perform hand hygiene between residents, to properly clean glucometers after each use, by not wearing proper PPE, to properly clean blood pressure cuff in between use on residents, and by not allowing the proper dwell (kill) time when cleaning glucometers in between residents. The deficient practice had the potential to affect all facility residents. Findings include: Review of the undated facility policy titled Handwashing/Hand Hygiene revealed under Policy Statement: This facility considers hand hygiene the primary means to prevent the spread of infections. Under Policy Interpretation and Implementation: .7. The nurse should use an alcohol-based hand rub containing at least 62% alcohol: or, alternatively, soap (antimicrobial or non-antimicrobial) and water before the following situations: .b. Before and after direct contact with residents; c. Before preparing or handling medications. Review of the facility policy titled Medication Administration date reviewed/revised January 2023 revealed under Policy: Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. Under Policy Explanation and Compliance Guidelines it states: .4. Hands are to be washed prior to administering medication per facility protocol and product. It also states that after administering medication, wash hands using facility protocol and product. Review of the facility policy titled Glucometer Disinfection date implemented 10/1/2022 and date reviewed/revised 9/12/2022 revealed under Policy Explanation and Compliance Guidelines, 3. The glucometers will be disinfected with a wipe pre-saturated with an EPA registered healthcare disinfectant that is effective against HIV, Hepatitis C and Hepatitis B virus. 4. Glucometers will be cleaned and disinfected after each use and according to manufacturer's instructions regardless of whether they are intended for single resident or multiple resident use. Review of the facility policy titled PPE Source Control date reviewed/revised December 2022 revealed under Policy: Personal protective equipment, or PPE, refers to a variety of barriers used alone or in combination to protect mucous membranes, skin, and clothing from contact with pathogens. It includes gloves, gowns, face protection (facemasks, goggles, and face shields), and respiratory protection (respirators). On 1/3/2024 at 8:44 am, Licensed Practical Nurse (LPN) BB was observed during medication administration. She entered R32's room, assessed the pain, and obtained vital signs before preparing medications. She returned to the medication cart after placing the portable blood pressure machine in the hallway. The nurse then prepared the medications for R32. She then knocked on the door and explained to the resident what she was doing and what the resident was receiving. R32 took the medications, and then the nurse placed gloves on to administer eye drops. The nurse administered the eyes drop using the correct procedure, and then removed the gloves and disposed of them in the trash can. The nurse then left the resident sitting on the side of the bed and returned to the medication cart to prepare the medications for the next resident. Interview on 1/3/2024 at 8:58 am with LPN BB, she was asked when she was supposed to perform hand hygiene during medication administration. She revealed that she probably needed to perform hand hygiene in between each resident. Observation on 1/3/2024 at 9:32 am of Licensed Practical Nurse (LPN) CC during medication administration revealed she first gowned up, donned (put on) goggles and a face shield, and left her surgical mask on. She entered a COVID 19 positive room. She removed the gown in the room and performed hand hygiene before leaving the room. She cleaned her goggles and removed the face shield and hung it on the medication cart. She was also asked what kind of mask she should use in a droplet/COVID 19 positive room. She stated that she should be using an N-95 mask. She stated that she did not realize that she had left her surgical mask on. On 1/3/2024 at 9:37 am, LPN CC then got a blood pressure cuff and entered the next room, that was not on droplet precautions, to take the blood pressure for R187. She entered the room after knocking on the door. She then obtained the blood pressure and pulse rate for that resident. She performed hand hygiene then left the room. She then took the blood pressure cuff into the same room and then obtained the blood pressure for R188. Interview on 1/3/2024 at 9:41am with LPN CC, she was asked when the blood pressure cuff should be cleaned. She stated that it should have been cleaned in between use with R187 and R188. Observation on 1/3/2024 9:51 am of LPN CC performing a glucose check for R186. She performed hand hygiene and then gathered her supplies. She knocked on the door and let the resident know what she would be doing. She donned gloves. She cleaned the area and obtained a sample using proper technique. She returned to the cart after performing hand hygiene. She obtained a germicidal/disinfectant wipe, wiped the glucometer down, and then returned the glucometer to the drawer. LPN CC was asked what the dwell time was for the wipe, and she stated, I do not know. LPN CC was shown the dwell time that was posted on the container, then asked if wiping it down and then immediately placing it in the cart was enough time to kill anything, and she stated, no. Interview on 1/3/2024 at 5:38 pm with the DON, she was asked what she expected the nurses to do when they used a blood pressure cuff on one resident and before using it on another resident. She stated that the blood pressure cuff should be disinfected in between uses on one resident to the next. She also stated that she expects the staff to wear an N-95 mask when they enter a COVID 19 positive room.

Based on observations and staff interviews, the facility failed to provide a safe, clean, comfortable, homelike environment for four of 52 resident rooms (room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], and room [ROOM NUMBER]) on two of four halls (100 Hall and 400 Hall). Specifically, resident rooms contained soiled ceiling return air filter grilles, stained floor tile, and a footboard not secured to a bed. Observation on 1/2/2024 at 1:15 pm and 1/5/2024 at 9:00 am in room [ROOM NUMBER] revealed the bathroom ceiling return air vent was soiled with dust debris and stained floor tile with reddish-brown marks. Observation on 1/2/2024 at 1:26 pm and 1/5/2024 at 9:10 am in room [ROOM NUMBER] revealed the bathroom ceiling return air vent was soiled with dust debris. Observation on 1/2/2024 at 1:45 pm and 1/5/2024 at 9:15 am in room [ROOM NUMBER] revealed the bathroom ceiling return air vent was soiled with dust debris. Interview on 1/5/2024 at 9:55 am during walking rounds with the Administrator and the Maintenance Director confirmed bathrooms ceiling return air vents were soiled with dust debris in rooms [ROOM NUMBER], floor tile was stained in room [ROOM NUMBER], and one damaged bed frame footboard needed repair in room [ROOM NUMBER]. The Administrator asked the Maintenance Director to immediately correct and address the damaged items in each room. The facility did not have an environmental policy.

Based on record review and staff interview, the facility failed to provide the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week for two days in August 2023, and one day in September 2023. Findings include: Review of the PBJ (payroll-based journal system) Staffing Data Report for fiscal year 2023, quarter 4 revealed no RN hours for 8/5/2023, 8/6/2023, and only four hours of RN coverage for 9/4/2023. Review of the Daily Staffing Forms revealed no RN hours for 8/5/2023 and 8/6/2023, and only four hours of RN coverage on 9/4/2023. Interview on 1/5/2024 at 5:35 pm with the Director of Nursing, she confirmed the identified dates without sufficient RN coverage. She stated when she started in June 2023, the facility was using mostly agency staff to care for their residents. She stated the facility had not used agency staff since November 2023.

Based on observations, staff interviews, record review, and review of the facility policies titled, Oxygen Administration and Medication Administration, the facility failed to provide care and services that met the needs and followed professional standards of practice for three of 44 sampled residents (R) (R29, R181, and R57). Specifically, oxygen (O2) was provided without an order and the proper signage for O2 was not displayed for R29, medications were not provided as prescribed on admission, nor were obtaining orthostatic (while standing) vital signs as ordered for dizziness for R181, and the facility did not ensure that all doses of anticoagulant (anti blood clotting) medication were given as ordered for R57. Findings include: A review of the facility policy titled Oxygen Administration revealed PURPOSE: The purpose of the policy is to provide guidelines for safe oxygen administration. PREPARATION: 1. Verify there is a physician's order for this procedure Review the physician's orders or facility protocol for oxygen administration .3. Assemble the equipment and supplies as needed. EQUIPMENT AND SUPPLIES: .4. No Smoking/Oxygen In Use signs. Review of the electronic medical record (EMR) for resident R29, revealed that he was admitted with diagnoses that included but were not limited to chronic diastolic congested heart failure, chronic obstructive pulmonary disease (COPD), and atrial fibrillation. Review of the physician orders revealed that he had orders for breathing treatments but there was no order for oxygen noted. Review of the admission Minimum Data Set (MDS) dated [DATE] revealed that R29 had a Basic Interview for Mental Status (BIMS) score of 14, indicating little or no cognitive deficit, and section O-Special Treatments revealed that O2 was received in the hospital and in the facility continuously. Review of the care plan for R29 dated 11/11/2023 revealed that he has altered respiratory status/difficulty breathing related to acute respiratory failure with hypoxia. One of the interventions in place for him is humidified oxygen set at four liters per minute (L/min.) by nasal cannula (NC). Observation on 1/2/2024 at 12:05 pm revealed R29 was laying in the bed with his eyes open, complaining of being short of breath (SOB). R29 stated that he uses four L/min. of O2 all the time. It was observed that his O2 was set at 3.5 L/min. There was no signage at the door that indicated there was O2 in use by the resident. The nurse was at the bedside, providing a nebulizer treatment to the resident. Observation on 1/3/2024 at 2:40 pm revealed there was no oxygen in use sign on the door. Observation on 1/4/2024 at 4:05 pm revealed R29 was receiving O2 via NC at four L/min. There was no signage indicating that O2 was in use by the resident. Interview on 1/5/2024 at 5:38 pm with the Director of Nursing (DON) revealed that she expects that an order was obtained for O2 and she would expect that the room door would have an O2 in use sign for any resident that was using O2. 46579 2. Review of the electronic medical record for R181 reviewed that he was admitted with diagnoses that included but were not limited to acute/chronic diastolic heart failure, chronic obstructive pulmonary disease (COPD), and atrial fibrillation. Review of the physician orders on admission revealed that R181 was to receive amlodipine, clopidogrel, digoxin, apixaban, and metoprolol medications. The resident was to have orthostatic vital signs taken as ordered on 12/1/2022. The order read: orthostatic blood pressure while lying, sitting, and standing, three times a day for 5 days related to the resident having complaints of dizziness when he stands. Review of the electronic Medication Administration Record (MAR) reveal the follow medications and administration dates: Amlodipine ordered to be started on 11/26/2022. A blank was noted on 11/26/2022, and then was signed off on 11/27/2022. Clopidogrel was ordered to be started on 11/26/2022 at 9:00 am. There was a blank noted for 11/26/2022 and was signed off received on 11/27/2022. Digoxin 125mcg (microgram) was ordered to be started on 11/26/2022 and a blank was noted for 11/26/2022 and was signed off as given on 11/27/2022. Apixaban was ordered on 11/25/2022 and received on 11/25/2022. A blank was noted for both doses on 11/26/2022 and was signed off as given for both doses on 11/27/2022. Hydralazine was ordered on 11/25/2022 and R181 received the dose on 11/25/2022. The MAR was blank on the 11/26/2022 dose and signed off as given for both doses on 11/27/2022. Metoprolol was ordered on 11/25/2022, R181 received a dose on 11/25/2022, but both doses on 11/26/2022 were left blank on the MAR and both doses were signed off as given on 11/27/2022. Review of the vital signs tab and the nurse's notes in the EMR revealed that orthostatic vital signs were obtained on the following days and times: 12/1/2022 at 1:00 pm, 12/1/2022 at 8:45 pm, 12/6/2022 at 4:27 am, 12/6/2022 at 3:45 pm, 12/6/2022 at 8:38 pm, and 12/7/2022 at 5:43 am. Interview on 1/3/2024 at 3:08 pm with Licensed Practical Nurse (LPN) GG revealed that when a medication for a resident needs to be reordered, she would click on the medication and then click on the reorder tab. If it had already been ordered, then she would document that it was ordered. She also stated that she would order medication when there were five days' worth of medication so that the resident would not run out. She then stated that most medications will come in the same day, or later in the day, if ordered early enough. She stated that if a resident did run out, most medications can be pulled from the automated medication dispensing system. Interview on 1/5/2024 at 4:15pm with LPN HH revealed that when she was passing a medication, when the number of pills left was in the last, dark row of the blister pack, she then would reorder so that the resident would not run out of medication. When she needed to reorder, she would go into the EMR and click on the reorder tab for that medication. She then revealed that if the medication did not come in time and the medication did run out, they are able to pull most medications out of the automated medication dispensing system. Interview on 1/5/2024 at 4:20 pm with LPN FF revealed that she would try her best to never let a resident be without their medication. She stated that if a medication was ordered or reordered and didn't come in, then they could always use the backup pharmacy and /or pull the medication from the automated medication dispensing system. She stated that she would reorder when the medications are down to the last row of the blister pack. Another surveyor asked her what a blank on the MAR meant, and she revealed that it usually meant that the medication was not given, or it was not charted. Interview on 1/5/2024 at 5:14 pm with LPN GG revealed that if there were a blank on the MAR then it probably meant the resident did not receive the medication, or the resident refused. She stated that if it was refused, then it should have been documented as a nurse note as a refusal. She then ended her interview by stating that if a resident did not have one of their prescribed medications, and it was reordered, she could pull it from the automated medication dispensing system so the resident would not go without. Interview on 1/5/2024 at 5:38 pm with the Director of Nursing (DON) revealed during the interview she was asked what it would mean if a blank occurred on the MAR, and she stated that either the resident didn't receive the medication or that the nurse did not come back and chart that it was administered. She then stated that if the medication was not administered, that the nurse should complete a nurse's note explaining why it was not received by the residents, and then the physician and their family should be notified. 3. Review of the EMR for R57 revealed a BIMS score of 12, indicating moderate cognitive impairment, and diagnoses that included but not limited to cerebral aneurysm, unruptured, history of pulmonary embolism, and atrial fibrillation (AFib). Review of physician's orders dated 6/13/2022, with a revised date of 10/2/2023 revealed an order for Xarelto 20 milligram (mg) by mouth every day at bedtime for chronic pulmonary embolism. Review of the MAR for R57 revealed that in October 2023 R57 did not receive Xarelto on 10/1/2023, 10/2/2023, 10/3/2023, and 10/4/2023, in November 2023 he did not receive the medication on 11/18/2023 and 11/21/2023, and in December 2023 did not receive the medication on 12/11/2023, 12/15/2023, 12/19/2023, 12/22/2023, 12/23/2023, 12/25/2023, and 12/31/2023.

Based on record review and staff interview, and review of the facility policy titled, Use of Psychotropic Medications, the facility failed to ensure that psychotropic medications were ordered for 14 days as needed (PRN) with the prescribing physician's rationale and a stop date documented for one of 44 sampled residents (R) (R50). Findings include: Review of the facility policy titled Use of Psychotropic Medications revised August 2023, revealed under Policy Explanation and Compliance Guidelines number 9. PRN orders for all psychotropic drugs shall be used only when the medication is necessary to treat a diagnosed specific condition that is documented in the clinical record, and for a limited duration (i.e. 14 days). 9a. If the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days, he or she shall document their rationale in the residents medical record and indicate the duration for the PRN order. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed that R50 had a Brief Interview for Mental Status (BIMS) score of 7 (a BIMS score of 0 to 7 indicates severe cognitive impairment), and diagnoses on admission include but are not limited to atrial fibrillation (AFib), cancer, and Alzheimer's disease. Review of the Physician Order dated 11/3/2023 for R50 revealed and order for alprazolam 0.25 milligrams (mg) give one tablet every 12 hours for anxiety. Did the resident demonstrate any behaviors during your shift? If yes, document on a progress note and describe behavior. Review of electronic medical record (EMR) for R50 revealed that there was a prescription for alprazolam oral tablet 0.25 (mg), give one tablet by mouth every 12 hours as needed for anxiety with a start date of 11/3/2023. Review of the orders for this medication indicated a start date but no end date. Review of the Medication Administration Record (MAR) for November 2023 revealed: alprazolam tablet was received two times in November, 11/9/2023 and 11/16/2023. Review of the MAR for December 2023 revealed alprazolam tablet was not received in December. Interview on 1/5/2024 at 5:38 pm with the Director of Nursing (DON) revealed she was unaware that PRN psychotropic medications must have a 14-day stop date and needed the physician's rationale documented for the duration to be extended.

Based on observations, resident and staff interviews, record review and review of facility policy titled Comprehensive Care Plans, the facility failed to ensure that specialty needs related to oxygen (O2) use were on the care plan for one of 44 sampled residents (R) (R30). Findings include: Review of the facility policy titled Comprehensive Care Plans revealed that the care plan will describe, at minimum, the services that are to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being. Review of the electronic medical record (EMR) for resident R30 revealed that he was admitted to the facility with diagnoses that included but were not limited to heart failure, atrial fibrillation, and diabetes, type 2, and chronic obstructive pulmonary disease (COPD). Review of the physician orders for R30 revealed an order dated 12/11/2023 for Oxygen (O2) at 2L/min (liters per minute) via nasal cannula (NC) as tolerated, every day and night shift. Review of the quarterly minimum data set (MDS) dated [DATE], revealed that R30 had a Basic interview mental status (BIMS) score of 15, indicating R30 had limited or no cognitive impairment. Section O-Special Treatments revealed that the resident was using O2 while he was at the facility. Review of the care plan revealed that R30 has emphysema/COPD related to being a former smoker. The only intervention in place for this problem was to keep the head of bed elevated or out of bed in a chair during episodes of difficulty breathing. Observation on 1/2/2024 at 10:23 am, R30 was observed laying in his bed with his eyes closed. He was wearing his NC with O2 flowing at the rate of two L/min. Observation on 1/3/2024 at 3:39 pm, R30 was observed laying in the bed with his eyes closed. O2 tubing was hanging on the bed rail and the O2 flow was set at 1.5 liters per minute. Observation and interview on 1/4/2023 at 10:05 am, R30 was observed awake, laying in the bed. The O2 NC was off the resident and lying next to him on the bed. The resident stated that he only wears O2 at night. The flow was set at one L/min. Interview on 1/5/2024 at 5:20 pm with the MDS Coordinator revealed that she would receive her information for the assessments from nurses' notes, physicians' documentation, therapy documentation, hospital records, plan of care and documentation in the EMR. She then stated that all specialty care needs for residents need to be care planned and stated that the information comes from the nurses notes and physician notes. When asked why O2 was not on the care plan, she stated that she was not the only one that did care plans. Interview 1/5/2023 at 5:38 pm with the Director of Nursing DON) revealed that she expected that O2 be on the care plan because it was a specialty need and considered a medication.

Based on observations, resident and staff interviews, record review, and review of the facility policy titled, Activities of Daily Living, the facility failed to provide fingernail care to one of 42 sampled residents (R) (R64). Findings include: Review of the facility policy titled Activities of Daily Living [ADL] revealed under POLICY: Based on the comprehensive assessment of a patient and consistent with the patient's needs and choices, the Center must provide the necessary care and services to ensure that a patient's abilities and activities of daily living do not diminish unless circumstances of the individual's clinical condition demonstrate that such diminution was avoidable. PRACTICE STANDARDS: 1. The Center must ensure that: 1.1 A patient is given the appropriate treatment and services to maintain or improve his/her ability to carry out ADLs. Review of the electronic medical record (EMR) for R64 revealed that the resident was admitted with diagnoses that included but were not limited to chronic kidney disease, heart failure, depression, abdominal aortic aneurysm without rupture and lung cancer. Review of the admission Minimum Data Set (MDS) dated [DATE] for R64 revealed that the basic interview for mental status (BIMS) score was 15, indicating that R64 had little or no cognitive deficit, and he required partial/moderate assistance with most ADLs. Review of the care plan for R64 revealed that the resident requires extensive assistance from staff with personal hygiene and oral care. Observation and interview on 1/2/2024 at 10:18 am revealed R64 laying in his bed with his eyes open. R64 had long, dirty fingernails. R64 stated that the staff had cleaned and clipped his fingernails once before but had not done it since then. Observation on 1/3/2024 at 3:34 pm, R64 was observed sitting up in his bed. His fingernails were long and dirty. Observation on 1/4/2024 at 1:55 pm, R64 was laying in his bed with his eyes open. He stated that he had a bed bath, but his fingernails had not been cleaned or trimmed. His fingernails were still long and dirty. Interview on 1/5/2024 at 4:04 pm with Certified Nursing Assistant (CNA) II revealed that if a resident refused a bath or shower, she would document it on the shower sheet. She then stated that when a bed bath was given, it was at that time that peri-care (genital area) was done, hair was washed, the skin assessment was completed, and oral care, fingernail care and shaving were also completed. Interview on 1/5/2024 at 4:44 pm with CNA EE revealed that a shower was given two times a week, and if a bath was requested or if they were unable to receive a shower, she would give them a bed bath. She then stated that a bed bath was a head-to-toe wash and in addition to the bath, the hair was washed with a wash cap, the nails were cleaned and trimmed, the men and the ladies shaved if needed, and cream and moisturizer would be applied. She was asked if R64 often refused a shower or bed bath, and she stated that she had not had him long on her hall. She stated that he received a bed bath, and she often had to bribe him with coffee. She stated that he did receive a bed bath today, but that she did not offer or try to clean and clip his fingernails. Interview on 1/5/2024 at 4:55 pm with CNA JJ revealed that residents get a bed bath at least once or twice a week and more if they request it. She then revealed that a bed bath consisted of a head-to-toe wash, cleaning of nails, washing of hair, applying of cream, and the skin assessment. Interview on 1/5/2024 at 5:38 pm with the Director of Nursing (DON) revealed that residents are scheduled for showers two times a week. She stated that they can receive a bed bath instead of a shower if it is requested and have them more than two times a week. When asked about showers or bed baths, she stated that a shower or a bed bath should also include oral care, shaving for both men and women, deodorant, washing hair and styling of hair if it is requested, dressing, and fingernail care.