Deficiency Index

Candlewood Healthcare and Rehabilitation

East Cleveland, Ohio · CCN 365353

45 surveys since 2011, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
171
Surveys
45
Harm or worse
6
Immediate jeopardy
2
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file38/45

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
116
Ownership
For profit - Limited Liability company
Chain
CERTUS HEALTHCARE
County
Cuyahoga
Medicare-certified since
1977

CMS ratings

Overall
3
Health inspection
3
Staffing
1
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 118 for-profit facilities of 100–127 beds in Ohio.

Last survey on record

Jul 31, 2025

466 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.263.51
Registered-nurse hours per resident day0.40—
Annual nurse turnover36.7%51.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$29,488 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG13.2%H—I—
No harm, potential for more than minimalD1548.4%E825.8%F722.6%
No harm, potential for minimalA—B—C—
CMS’s current file: 31 of the 171 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5692×

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8002×

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

In the surveyor’s words

From the most serious findings on record at Candlewood Healthcare and Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF600Oct 1, 2024

    Based on observation, medical record review, Self-Reported Incident (SRI) review, witness statement review, policy review and interview, the facility failed to ensure Resident #64 and Resident #93 were free from incidents of physical abuse by Resident #50. This affected two residents (Resident #64 and #93) of six residents reviewed for abuse. Actual harm occurred on 09/24/24 when Resident #93 was physically abused/assaulted by Resident #50 resulting in an injury. At the time of the incident, Resident #50 punched, with a closed fist, Resident #93, unprovoked, resulting in Resident #93 experiencing pain rated a seven out of 10 (on a pain scale with 10 being the most severe pain), headache, distress with crying resulting in a transfer to the hospital emergency department where the resident… […]

  • Actual harm, isolatedF600Feb 28, 2023

    Based on record review, review of a facility self-reported incident, facility policy review and interview the facility failed ensure a smoking privilege was not withheld as a punishment for Resident #71 and failed to ensure the resident was free from an incident of staff to resident abuse. Actual Harm occurred on 02/17/23 when facility staff withheld smoking as a punishment for Resident #71 which then escalated to an altercation between State tested Nurse Aide (STNA) #563 Resident #71. STNA #563 was observed to pin Resident #71 against the wall causing the resident to be fearful of the aide and upset/crying resulting in psychosocial harm. This affected one resident (#71) of three residents reviewed for abuse. […]

  • No harm, potential for more than minimal, widespreadF812Feb 8, 2024

    Based on observation and interviews, the facility failed to ensure kitchen employees were wearing beard guards while preparing and serving food, and failed to ensure drinks on resident meal trays were covered while carrying the trays through the hallways for delivery to the residents. This had the potential to affect all 94 residents receiving meals from the kitchen. The facility identified four residents (#2, #32, #65, and #74) as receiving nothing by mouth. The facility census was 98. Findings include: 1. Observation on 02/01/24 from 12:20 P.M. to 12:25 P.M. revealed State tested Nursing Assistant (STNA) #336 poured lemonade and fruit punch into plastic cups in an area around the nurse's station and then placed the cups of liquid back onto the meal trays in the covered food cart. […]

  • No harm, potential for more than minimal, widespreadF800Sep 27, 2022

    Based on observation, interview, and record review the facility failed to serve food at the proper portion size to meet the residents' nutritional needs. This had the potential to affect 80 residents that received meals from the facility kitchen. Two (Resident's #56 and #58) of 82 residents received nothing by mouth. The facility census was 82. Findings include: Observation 09/20/22 at 5:10 P.M. of the dinner tray line revealed diced parsley potatoes were being served with a green #12 scoop which is equivalent to two and two thirds ounces (oz). The spreadsheet for 09/20/22's dinner meal called for four oz. Whole kernel corn was being served with a green #12 scoop which is equivalent to two and two thirds oz. The spreadsheet for 09/20/22's dinner meal called for four oz. […]

  • No harm, potential for more than minimal, widespreadF801Sep 27, 2022

    Based on record review, observation, and interview the facility failed to employ dietary staff who could demonstrate competence in how to properly run a low temperature dish machine. This had the potential to affect all residents receiving meals from the kitchen except for two (Resident's #56 and #58) who did not receive food by mouth. The facility census was 82. Findings include: Observation and interview on 09/19/22 at 11:15 A.M. revealed Dietary Manager (DM) #207 tested the low temperature dish machine. The strips she used did not get a reading, so she checked the chemicals which revealed the sanitizer and rinse aide were emptied. Observation on 09/19/22 at 11:18 A.M. […]

Read 24 findings in full →The most serious and the most recent: 24 of 171 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 31, 2025Standard2 findings
  • Oct 1, 2024Complaint2 findings · 1 harm
  • Jun 17, 2024Complaint1 finding
  • Feb 8, 2024Complaint2 findings
  • Oct 16, 2023Complaint1 finding
  • Feb 28, 2023Complaint2 findings · 1 harm
  • Jan 31, 2023Complaint3 findings
  • Sep 27, 2022Standard9 findings
Show the 37 earlier surveys
  • Mar 31, 2022Complaint9 findings
  • Feb 9, 2022Complaint2 findings
  • Jan 26, 2022Complaint3 findings
  • Jan 5, 2022Complaint5 findings
  • Oct 28, 2021Complaint5 findings
  • Sep 30, 2021Complaint1 finding
  • Jun 23, 2021Complaint5 findings
  • May 6, 2021Complaint2 findings
  • Apr 20, 2021Complaint1 finding
  • Jan 7, 2021Complaint3 findings
  • Oct 31, 2019Complaint2 findings
  • Sep 12, 2019Standard14 findings
  • Jun 20, 2019Complaint1 finding
  • Mar 18, 2019Complaint1 finding
  • Feb 13, 2019Complaint3 findings
  • Aug 9, 2018Standard7 findings
  • Jul 10, 2018Complaint1 finding
  • Feb 27, 2018Complaint2 findings
  • Aug 8, 2017Complaint3 findings
  • Jun 22, 2017Standard12 findings
  • Sep 28, 2016Complaint1 finding
  • Sep 7, 2016Complaint2 findings
  • Aug 5, 2016Complaint3 findings
  • Apr 8, 2016Standard8 findings
  • Mar 24, 2016Complaint1 finding
  • Feb 10, 2016Complaint3 findings · 1 harm
  • Dec 8, 2015Complaint5 findings
  • May 14, 2015Complaint4 findings · 1 harm
  • Jan 9, 2015Standard13 findings
  • Jul 1, 2014Complaint3 findings
  • Jan 27, 2014—1 finding
  • Nov 14, 2013—1 finding
  • Sep 12, 2013—10 findings · 1 harm
  • May 6, 2013—1 finding
  • Jun 28, 2012—3 findings
  • Sep 27, 2011—3 findings · 1 harm
  • Apr 15, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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