Ayden Healthcare of Madeira

In the surveyor’s words

From the most serious findings on record at Ayden Healthcare of Madeira, in the surveyor’s own words.

• Actual harm, isolatedF600Mar 9, 2023

  The following deficiency represents an incident of past non-compliance that was subsequently corrected prior to this survey. Based on medical record review, observation, review of a Self-Reported Incident (SRI), review of the facility investigation and witness statements, and policy review, the facility failed to ensure one resident (#67) was free from physical abuse by a facility resident. This resulted in Actual Physical and Psychosocial Harm, based on a reasonable person's response of fear and anxiety, for Resident #67, who has impaired cognition, when Resident #85 bit her right forearm and her left breast, requiring Resident #67 to be placed on prophylactic antibiotic medication. This affected one resident (#67) out of three residents reviewed for physical abuse. […]

• No harm, potential for more than minimal, widespreadF803Dec 16, 2025

  Based on observations, and staff interviews, the facility failed to ensure menus were preplanned and followed for daily meals and emergency meals. This affected all 86 residents who the facility identified as receiving meals from the kitchen. The facility census was 86.Findings Include:1) Observations on 12/08/25 at 9:09 A.M. (breakfast meal), on 12/10/25 at 7:38 A.M. (breakfast meal), and 12/11/25 at 1:05 P.M. (lunch meal), revealed there were no meal spreadsheets used during the tray line meal service for residents on therapeutic diets.Review of the diets ordered listing provided by the facility on 12/10/25 at 7:38 A.M., revealed there were six residents on controlled carbohydrate diet restrictions, three residents on low sodium diet restrictions, and two residents on renal diet… […]

• No harm, potential for more than minimal, widespreadF812Dec 16, 2025

  Based on observation, interview and record review, the facility failed to prepare and store food in a manner to prevent foodborne illness. This affected all 86 residents who the facility identified as receiving food from the kitchen. The total facility census was 86. Findings Include:Observation of the kitchen during the initial tour on 12/08/25 at 9:09 A.M. with Dietary Manager (DM) #04, revealed the following:1) At the dietary employee handwashing sink there was no soap in the dispenser, and the hand drying towels were not in a hands-free dispenser. 2) Inside the walk-in refrigerator there was an undated open container with orange liquid labeled water. […]

• No harm, potential for more than minimal, widespreadF814Dec 16, 2025

  Based on observation and staff interview, the facility failed to ensure the garbage cans were covered when not in use. This affected all 86 residents receiving food from the kitchen. The total facility census was 86.Findings Include:Observation of the kitchen during the initial tour on 12/08/25 at 9:09 A.M. with Dietary Manager (DM) #04 revealed there were four garbage cans in the dish machine area and in the food preparation area of the kitchen which were not covered. The containers were nearly full of food and garbage, and the kitchen staff were not actively using the garbage containers. Interview at the same time with DM #04, verified the cans were nearly full, were not in active use and should be covered. […]

• No harm, potential for more than minimal, widespreadF812Jul 9, 2025

  Based on observation, staff interview, and policy review, the facility failed to ensure clean dishes were handled in a sanitary manner. This had the potential to affect all 87 residents in the facility who the facility identified all residents receiving food from the kitchen. The facility census was 87.Findings include:Observation of the kitchen on 07/09/25 at 11:01 A.M., revealed [NAME] #300 loading dirty dishes onto racks and pushing the dirty racks through the dish machine. [NAME] #300 pushed two racks through the dish machine, rinsed her hands with the dish sprayer, and walked over to the other side of the dish machine and began unloading clean dishes from the racks. […]