Deficiency Index

Arcadia Retirement Residence

Honolulu, Hawaii · CCN 125014

15 surveys since 2011. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
95
Surveys
15
Harm or worse
4
Immediate jeopardy
1
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file10/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
91
Ownership
Non profit - Corporation
Chain
Independent
County
Honolulu
Medicare-certified since
1967

CMS ratings

Overall
4
Health inspection
3
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 43 facilities in Hawaii.

Last survey on record

Nov 21, 2025

353 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.614.75
Registered-nurse hours per resident day1.60—
Annual nurse turnover24.7%24.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$12,854 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.7%K—L—
Actual harmG12.7%H—I—
No harm, potential for more than minimalD2978.4%E38.1%F38.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 37 of the 95 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5782×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

In the surveyor’s words

From the most serious findings on record at Arcadia Retirement Residence, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Dec 22, 2022

    Based on observations, record review, and interviews with staff members, the facility failed to 1) Ensure appropriate alert mechanisms on exit doors were functional on the nursing units after one resident (R)52, was able to elope from the facility. This deficient practice could have potentially placed any residents who wander in immediate danger and 2) Failed to implement interventions, including adequate supervision to prevent an avoidable fall for 1 out of 2 residents Resident (R)47 sampled for falls. As a result, R47 sustained a fracture to left ribs. Findings Include: 1) On 12/19/22 at 10:33 AM, observed R52 walking out of his room. […]

  • Actual harm, isolatedF697Nov 3, 2023

    Based on observation, interviews, and record review, the facility failed to ensure pain management was provided to the resident according to the resident's goals and preferences. R7 reported lumbar pain which impeded the resident from using the Hoyer lift to get out of bed for showers and/or socializing with staff and/or other residents. R7 reported receiving Lidocaine patches and Tylenol as the current plan for pain management, however, the medications are ineffective. R7 reported increased feeling of depression and being worn down by constant, unrelieved pain, and the inability to get out of bed. R7 goal and preferences for pain management is to be able to use the Hoyer lift, increased sleep, and minimal severe pain. […]

  • Actual harm, isolatedF689Feb 2, 2021

    Based on observations, record review, and interviews with staff member, the facility failed to implement interventions, including adequate supervision consistent with the resident's needs, goals, and care plan to prevent an avoidable fall for 1 out of 4 residents (Resident (R) 17) that resulted in sustaining a fracture to right arm and significant weight loss. Findings Include: Review of R17's Investigate Report Following Adverse Event regarding an incident on 12/18/20, R17 had a witnessed fall and sustained fracture to right acute great tuberosity (prominent area of bone at the top of the humerus and is the attachment for the two large, powerful rotator cuff muscles, injured by landing directly onto the side of the shoulder or landing with arm outstretched) and humeral neck (bone in… […]

  • No harm, potential for more than minimal, widespreadF812Oct 4, 2024

    Based on observations and staff interview, the facility did not follow proper sanitation practices in the kitchen. As a result of this deficiency, there was an increase risk for foodborne illness and an increase risk for hazards such as a fire. Findings include: 1)During observation of the kitchen on 10/01/24 at 08:00 AM, the area between the stoves appeared dirty and not cleaned. The area had crumpled paper, dirty plastic bags, dirty napkins, and dirty paper bowls. Staff interview, on 10/01/24 at 08:05 AM, Kitchen Supervisor (KSupvr) acknowledged that the area previously mentioned was dirty and not cleaned. KSupvr said they will have the area cleaned and addressed for future cleaning services. 48351 2)Observation was conducted on 10/03/24 at 07:52 AM in one of the unit kitchens. […]

  • No harm, potential for more than minimal, widespreadF812Dec 22, 2022

    Based on observations, review of the facility's policy and procedures, and interview with staff member, the facility failed to ensure that all foods were procured, stored, prepared, distributed, and served under sanitary conditions. Observations of a refrigerator found temperatures greater than 41 degrees Fahrenheit (F); and stored food items were not covered. Findings Include: During the initial kitchen tour observation with Head Cook on 12/19/22 at 08:15 AM, observed trays of raw chicken located in the walk in refrigerator on a tray cart uncovered. The plastic that was on top of the tray cart was not completely over the cart. Head Cook acknowledged it should be covered. […]

Read 23 findings in full →The most serious and the most recent: 23 of 95 on record.

Every survey on record

FindingsAt actual harm or above

  • Nov 21, 2025Complaint1 finding
  • Oct 4, 2024Standard6 findings
  • Sep 6, 2024Complaint4 findings
  • Nov 3, 2023Standard13 findings · 1 harm
  • Dec 22, 2022Standard13 findings · 1 harm
  • Feb 18, 2022Standard3 findings
  • Feb 2, 2021Standard7 findings · 1 harm
  • Apr 11, 2019Standard2 findings
Show the 7 earlier surveys
  • Jun 1, 2018Standard18 findings · 1 harm
  • Mar 24, 2017Standard7 findings
  • Jan 29, 2016Standard8 findings
  • Apr 17, 2015Standard2 findings
  • Sep 12, 2013—6 findings
  • Oct 12, 2012—4 findings
  • Apr 21, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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