Arabella Health & Wellness of Pensacola

In the surveyor’s words

From the most serious findings on record at Arabella Health & Wellness of Pensacola, in the surveyor’s own words.

• Immediate jeopardy, isolatedF689May 4, 2026

  Based on observation, interview, record review, and policy review, the facility failed to adequately supervise 27 identified smokers and failed to secure resident's smoking materials, including lighters and cigarettes. This deficient practice placed the resident and others at risk for serious harm and resulted in the facility being placed in Immediate Jeopardy (IJ) when it was discovered that 1 of these 27 residents (Resident #15) had smoking materials in their possession despite orders for using oxygen, had diagnoses of dementia and schizophrenia, and had a roommate who also used oxygen.The findings include:A review of the facility's smoking policy dated January 2026 documented that all smoking related privileges, restrictions, and concerns must be documented in the resident's care plan… […]

• Immediate jeopardy, isolatedF835May 4, 2026

  Based on observations, record reviews, and interviews, the facility administrative staff failed to utilize all the available resources effectively and efficiently to maintain the facility in a safe manner and ensure the facility's smoking policy was properly implemented and that all residents with smoking materials were adequately and accurately assessed. This failure had the potential to cause serious fire hazards, in particular for 1 resident who was identified to have impaired cognition, dementia, and schizophrenia and active oxygen use with smoking materials in their room (Resident #15).The findings included:An observation of the resident's designated smoking patio was conducted on 4/30/26 at approximately 6:05 PM through 6:30 PM. […]

• Immediate jeopardy, isolatedF867May 4, 2026

  Based on observations, interviews and record reviews, the facility failed to develop, implement and maintain an effective Quality Assurance and Performance Improvement (QAPI) program after identifying residents with smoking material on their person to include a resident with limited cognitive abilities and diagnoses of dementia and schizophrenia and on oxygen. (Resident #15) The facility failed to demonstrate evidence of monitoring after the knowledge of facility policy non-compliance.The findings included:Review of Resident #15's electronic medical record indicated she was on continuous oxygen at 2 liters per minute via nasal cannula for chronic obstructive pulmonary disease (a progressive lung condition that limits airflow and causes persistent respiratory symptoms such as shortness of… […]

• No harm, potential for more than minimal, patternF677May 4, 2026

  Based on observations, interviews, and record reviews, the facility failed to provide the required bathing and shower services necessary to maintain residents' overall personal hygiene for 6 out of 6 residents reviewed (Residents #4, #10, #38, #81, #98, #108).The findings include:1. During interviews conducted on 4/27/26 at 11:45 AM and 4/28/26 at 08:25 AM, Resident #4 revealed he needed assistance to get out of bed, and his preference was to get out of bed. He stated, I want to get up in my wheelchair, but the staff are busy. He stated he had asked to get out of bed plenty of times, but it doesn't happen unless he had physical therapy. He stated he got bored lying in bed. He stated he would watch his roommate's television, but watching TV was not something he enjoyed. […]

• No harm, potential for more than minimal, patternF563Jan 6, 2022

  Based on resident, staff, family interviews, and review of facility communication to families/representatives, the facility failed to honor residents rights by restricting indoor visitation during an outbreak of COVID-19. This has the potential to effect all residents in the facility who receive visitors. The findings include: On 1/6/22 at approximately 12:15 PM, an interview was conducted with resident # 4, who stated they have to make an appointment for visitation now and let activities know what time their families are coming, and they have to go to the therapy room to see them because of an outbreak of COVID-19. […]