Deficiency Index

Andover Forest Post Acute Care Center

North Andover, Massachusetts · CCN 225530

25 surveys since 2012, 12 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
114
Surveys
25
Harm or worse
12
Immediate jeopardy
1
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file19/25

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
142
Ownership
For profit - Corporation
Chain
STERN CONSULTANTS
County
Essex
Medicare-certified since
1990

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 96 for-profit facilities with 128 or more beds in Massachusetts.

Last survey on record

Apr 16, 2026

207 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.593.59
Registered-nurse hours per resident day0.44—
Annual nurse turnover38.9%34.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$36,364 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.0%K—L—
Actual harmG48.0%H—I—
No harm, potential for more than minimalD3468.0%E816.0%F—
No harm, potential for minimalA—B24.0%C12.0%
CMS’s current file: 50 of the 114 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6566×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Andover Forest Post Acute Care Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF805Apr 12, 2024

    Based on observation, record review and interview, the facility failed to ensure diets as ordered by the physician were served in proper form for one Resident (#68) out of a total of 29 sampled residents. Specifically, on 1/22/24, Resident #68 was served a lunch meal, not in accordance with the diet order, resulting in Resident #68 choking and requiring the Heimlich maneuver (an emergency procedure which involves abdominal thrusts to dislodge foreign bodies or food from the throats of choking victims). Findings include: Review of the facility's Therapeutic Diets Policy, dated November 2022 indicated: Therapeutic diets shall be prescribed by the attending physician. […]

  • Actual harm, isolatedF656Sep 26, 2023

    Based on records reviewed and interviews for one of three sampled residents (Resident #1) who was severely cognitively impaired and was observed by several nursing staff to display exit seeking behaviors, the Facility failed to ensure a comprehensive person-centered care plan was developed and implemented related to his/her risk for elopement. On 09/14/23 Resident #1 exited the unit in his/her wheelchair through a fire door exit into a stair well, fell from his/her wheelchair down several stairs onto a landing and sustained a left ankle fracture. Findings Include: Review of the Facility Policy titled Person-Centered Care Plan, dated as revised 10/24/22, indicated a comprehensive individualized Care Plan will be developed within seven days after completion of the comprehensive assessment. […]

  • Actual harm, isolatedF689Sep 26, 2023

    Based on records reviewed and interviews for one of three sampled residents (Resident #1) who was severely cognitively impaired, was wheelchair bound, and who had been observed since admission to exit seeking behaviors, the Facility failed to ensure he/she was provided with an adequate level of supervision in an effort to maintain his/her safety in an effort to prevent an incident/accident resulting in an injury. On 09/14/23, prior to being transferred out of bed, Resident #1 verbalized to Certified Nurse Aide (CNA) #1 that he/she was going away and shortly afterwards he/she had exited the unit through an alarmed fire exit door and was found on the landing at the bottom of the staircase. […]

  • Actual harm, isolatedF656Aug 29, 2023

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), whose Plan of Care indicated he/she was dependent on two staff members for bed mobility and positioning, and had a known behavior of sliding him/herself off the bed and onto the floor, with an intervention to keep the bed in the lowest position when in bed, the Facility failed to ensure nursing staff consistently implemented and followed interventions from his/her Plan of Care while meeting his/her care needs. On 08/12/23, Certified Nurse Aide (CNA) #1 provided care including turning and repositioning to Resident #1 while he/she was in bed, without another staff member present to assist her. […]

  • Actual harm, isolatedF689Aug 29, 2023

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who required physical assistance from two staff members for bed mobility, the Facility failed to ensure he/she was provided with the necessary level of staff assistance to maintain his/her safety and prevent an incident/accident resulting in injury. On 08/12/23, Certified Nurse Aide #1, provided care to Resident #1, which included repositioning him/her, without another staff member present to assist her. CNA #1 rolled Resident #1 onto his/her side in bed, left him/her like that , and left him/her alone in bed while she went across the hall to get linen. Resident #1 rolled off his/her bed, hit the left side of his/her forehead on the nightstand, and landed on the floor. […]

Read 31 findings in full →The most serious and the most recent: 31 of 114 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 16, 2026Standard6 findings
  • Mar 26, 2025Standard12 findings
  • Apr 12, 2024Standard18 findings · 1 harm
  • Sep 26, 2023Complaint2 findings · 2 harm
  • Aug 29, 2023Complaint2 findings · 2 harm
  • Feb 23, 2023Standard10 findings
  • Nov 4, 2021Standard8 findings
  • Feb 3, 2021Infection control2 findings
Show the 17 earlier surveys
  • Jan 13, 2021Infection control1 finding
  • Sep 2, 2020Complaint1 finding
  • Apr 25, 2019Standard7 findings
  • May 22, 2018Standard8 findings
  • Jun 16, 2017Complaint1 finding · 1 harm
  • Mar 23, 2017Standard8 findings
  • May 4, 2016Standard4 findings
  • Jan 8, 2015Standard1 finding
  • Dec 17, 2014Complaint1 finding
  • Apr 30, 2014Complaint1 finding
  • Dec 11, 2013—11 findings · 4 harm
  • Oct 30, 2013—1 finding
  • Jun 19, 2013—1 finding · 1 harm
  • Oct 26, 2012Complaint1 finding
  • Oct 11, 2012—5 findings · 1 harm
  • May 22, 2012—1 finding
  • Mar 6, 2012—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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