Deficiency Index

Ambassador Healthcare at College Park

Fort Myers, Florida · CCN 105387

21 surveys since 2010. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
120
Surveys
21
Harm or worse
11
Immediate jeopardy
4
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/21

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
107
Ownership
For profit - Corporation
Chain
EXCELSIOR CARE GROUP
County
Lee
Medicare-certified since
1981

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 293 for-profit facilities of 100–127 beds in Florida.

Last survey on record

Apr 15, 2026

208 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.573.57
Registered-nurse hours per resident day0.58—
Annual nurse turnover40.8%44.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$96,105 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ25.0%K—L—
Actual harmG37.5%H—I—
No harm, potential for more than minimalD2562.5%E717.5%F37.5%
No harm, potential for minimalA—B—C—
CMS’s current file: 40 of the 120 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5542×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

In the surveyor’s words

From the most serious findings on record at Ambassador Healthcare at College Park, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Feb 13, 2026

    Based on observation, clinical record review, review of facility's policies and procedures, resident representative and staff interviews, the facility failed to adequately supervise 1 (Resident #900) of 3 sampled residents with cognitive impairment, confusion and poor safety awareness to prevent unsafe wandering and elopement.On 11/28/25 at approximately 9:45 a.m., Resident #900 who was cognitively impaired, ambulatory, confused and had poor safety awareness walked past the unattended front desk of the facility and exited the building through the unlocked front door.Resident #900 crossed a two lane road and walked 0.5 mile to the dorm of a State College through uneven terrain and near water ponds. The college staff found Resident #900 wandering in the dorm, confused, unsteady and shaking. […]

  • Immediate jeopardy, isolatedF835Feb 13, 2026

    Based on observation, review of facility's policies and procedures, clinical record review, resident representative and staff interviews, the facility administration failed to provide effective oversight and implement processes to ensure the safety of residents, including unsafe wandering and elopement of 1 (Resident #900) of 3 cognitively impaired and confused residents reviewed.On 11/28/25 at approximately 9:45 a.m., Resident #900 who was cognitively impaired, ambulatory, confused and had poor safety awareness walked past the unattended front desk of the facility and exited the building through the unlocked front door.Resident #900 crossed a two lane road and walked 0.5 mile to the dorm of a State College through uneven terrain and near water ponds. […]

  • Immediate jeopardy, isolatedF578Feb 13, 2021

    Based on record review and interview, the facility failed to honor advanced directives and administered cardiopulmonary resuscitation to 1 (#2) of 3 residents sampled against the resident's expressed wishes. The facility Cardiopulmonary Resuscitation (CPR) policy does not provide for withdrawal of CPR when a valid Do Not Resuscitate Order (DNRO) is located after CPR is initiated. These actions resulted in Immediate Jeopardy that started on [DATE] when one (Resident #2) of 3 residents receiving cardiopulmonary resuscitation against the resident's expressed wishes. The facility's actions deprived Resident #2 of a natural death. RN Staff E involved in the incident had 10 assigned residents with a DNR status. There were a 40 residents total in the facility with DNROs. […]

  • Immediate jeopardy, isolatedF835Feb 13, 2021

    Based on record review and staff interview the facility failed to utilize its resources effectively to ensure each resident's resuscitation wishes were honored. The facility administration failed to develop and implement written policies and procedures to ensure residents' wishes for advanced directives were honored. The facility failed to self-identify the deficient practice with a likelihood of negative outcome. The facility's failure to honor residents' wishes not to be resuscitated would likely result in the resident experiencing major physical trauma including broken ribs, lung bruising, internal bleeding, damage to the airway and internal organs, and deprivation of a natural death. There were a 40 residents total in the facility with wishes not to be resuscitated. […]

  • Actual harm, isolatedF600Apr 30, 2025

    Based on record review, review of facility's policies and procedures and staff interviews, the facility failed to protect the resident's rights to be free from neglect by failing to follow safety precautions specified in the care plan to prevent avoidable accident with injury for 1 (Resident #1) of 3 dependent residents reviewed. The findings included: Review of facility Policy titled Abuse, Neglect, Exploitation, Misappropriation, Mistreatment, Injury of unknown source and Investigations, effective date 4/01/22 revealed neglect is the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. […]

Read 27 findings in full →The most serious and the most recent: 27 of 120 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 15, 2026Standard6 findings
  • Feb 13, 2026Complaint3 findings · 2 harm
  • Apr 30, 2025Complaint2 findings · 2 harm
  • Jul 8, 2024Complaint1 finding
  • Jan 11, 2024Standard and complaint13 findings
  • Jun 21, 2023Complaint1 finding
  • Apr 7, 2022Standard and complaint16 findings · 1 harm
  • Feb 13, 2021Complaint2 findings · 2 harm
Show the 13 earlier surveys
  • Apr 25, 2019Standard2 findings
  • Oct 16, 2018Complaint1 finding · 1 harm
  • Apr 18, 2017Complaint6 findings
  • Feb 9, 2017Standard8 findings
  • Feb 18, 2016Standard3 findings
  • Nov 23, 2015Complaint9 findings · 3 harm
  • Mar 5, 2015Standard1 finding
  • Apr 10, 2014Standard3 findings
  • May 2, 2013—14 findings
  • Aug 24, 2012—2 findings
  • Jun 8, 2012—11 findings
  • Jul 1, 2011—12 findings
  • Dec 31, 2010—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction