Allegan County Medical Care Facility

In the surveyor’s words

From the most serious findings on record at Allegan County Medical Care Facility, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Feb 12, 2025

  Based on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food in the kitchen. Findings include: During a tour of the kitchen, at 11:00 AM on [DATE], an interview with Certified Dietary Manager (CDM) K, found that the stand up mixer does not get used very often. Upon taking the plastic cover off the mixer, it was observed to have white and yellow dried crusted debris on the inside of the shield / grate of the unit. When asked if she could see the accumulation, CDM K nodded. […]

• No harm, potential for more than minimal, widespreadF812Oct 28, 2021

  Based on observation, interview, and record review the facility failed to: 1. Properly date and discard potentially hazardous foods; 2. Keep food and non-food contact surfaces clean to sight and touch; 3. Maintain equipment in good repair. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 40 residents who consume food from the kitchen. Findings Include: 1. During the initial tour of the kitchen, at 10:08 AM on 10/26/21, an interview with Dietary Manager (DM) Y found that potentially hazardous items are held for four days. […]

• No harm, potential for more than minimal, patternF880Apr 18, 2024

  Based on observation and interview the facility failed to properly store clean and sanitary items, maintain laundry equipment, and clean resident shared equipment. These conditions resulted in the increased risk of clean and sanitary items and equipment to become contaminated before use, increasing the risk of negative outcomes for the resident population. Findings include: During a tour of the facility, with Maintenance Director FF, starting at 9:27 AM on 4/17/24, the following observations were made: The Hillcrest North linen closet found an accumulation of dust and debris located underneath the bottom open wire racks, leaving clean linens open and exposed to possible contamination from cleaning. […]

• No harm, potential for more than minimal, patternF689Feb 23, 2023

  Based on observation and interview the facility failed to minimize the risk of scalding and burns by allowing domestic hot water to exceed 120 F. This resulted in an increased risk of injury among residents who reside in the South and East 100 Halls. Findings Include: During a tour of the facility, at 3:27 PM on 2/21/23, observation of empty resident room [ROOM NUMBER], found that the bathroom sink temperature reached 124 F while using a rapid read thermometer. At this time, the surveyor went to empty rooms 158 (across the hall) and 163 (down the hall) and ran the hot water for 5 minutes without reaching the 120 F. […]

• No harm, potential for more than minimal, patternF761Feb 23, 2023

  Based on observation, interview, and record review, the facility failed to maintain proper storage temperatures in 2 of 2 medication refrigerators in the main medication room, resulting in the potential for decreased potency and efficacy of medications and the exacerbation of resident medical conditions. Findings include: In an observation on 2/22/2023 at 9:45 AM, the Med room [ROOM NUMBER] Refrigerator/Freezer Temperature Check Sheet documented the temperature in the resident medication refrigerator to be 35 degrees Fahrenheit on 2/3/2023, 35 on 2/4/2023, 35 on 2/5/2023, 34 on 2/6/2023, 33 on 2/15/2023, 34 on 2/17/2023, 34 on 2/18/2023, 34 on 2/19/2023, 34 on 2/20/2023, and 33 on 2/21/2023. […]