Deficiency Index

Agawam South Rehab and Nursing

Agawam, Massachusetts · CCN 225176

22 surveys since 2011, 17 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
120
Surveys
22
Harm or worse
17
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse17

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file18/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
122
Ownership
For profit - Limited Liability company
Chain
STERN CONSULTANTS
County
Hampden
Medicare-certified since
1969

CMS ratings

Overall
4
Health inspection
3
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 80 for-profit facilities of 100–127 beds in Massachusetts.

Last survey on record

Mar 10, 2026

244 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.643.64
Registered-nurse hours per resident day0.74—
Annual nurse turnover44.2%40.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2485.7%E27.1%F27.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 28 of the 120 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5591×

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6361×

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

In the surveyor’s words

From the most serious findings on record at Agawam South Rehab and Nursing, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF880Mar 10, 2026

    Based on observations, interviews, and records reviewed, the facility failed to maintain infection control practices relative to laundry services for three units (A Wing, C Wing and D Wing) out of three total units, placing all facility residents at risk for exposure to unsanitary linens, contamination and the spread of infections. Specifically, the facility failed to maintain infection control practices relative to laundry services when: -Resident #93 and Resident #32 indicated during a resident council meeting that their clothing washed by facility laundry smelled of mildew.-Feces were observed in the washer machine with a load of linens being washed. -the chemical programming box was not set to the correct program to ensure proper sanitization of resident's linens. […]

  • No harm, potential for more than minimal, widespreadF812Oct 10, 2023

    Based on observations, interviews and policy review, the facility failed to store, prepare, distribute and serve food used for resident consumption in accordance with professional standards for food service safety within the main kitchen, and on three of three unit nourishment kitchens observed. Specifically, the facility failed to: -ensure that all food stored in the main kitchen area, walk-in refridgerator and unit nourishment kitchens were labeled and dated and expired food discarded to prevent cross-contamination and food-borne illnesses. -maintain the main kitchen and the unit nourishment kitchens in a clean and sanitary manner to prevent contamination and food-borne infections. […]

  • No harm, potential for more than minimal, patternF760Nov 26, 2024

    Based on record review, and interview, the facility failed to ensure that one Resident (#10) out of a total sample of 22 residents, was free from significant medication errors. Specifically, the facility staff failed to adhere to the Physician's orders to hold (not administer) the dose of Midodrine (medication used to treat orthostatic [standing up] hypotension [low blood pressure]) when the blood pressure measured above 130 millimeters of mercury (mmHg) for a Systolic [the pressure in the arteries when the heart contracts] Blood Pressure (SBP). […]

  • No harm, potential for more than minimal, patternF880Nov 26, 2024

    Based on observation, interview, and record review, the facility failed to adhere to infection control standards to prevent the potential transmission of communicable diseases and infections for three Residents (#346, #47 and #6) out of a total sample of 20 residents, and on three units (A Wing, C Wing, and D Wing) out of a total of three units. Specifically, the facility failed to: 1) ensure that wound care supplies used inside a Resident's room were not removed from the room and stored in the clean utility room on C Wing. 2) ensure infection control standards were maintained during wound care for Resident #346. 3) ensure that staff wore the necessary Personal Protective Equipment (PPE: items such as a gown, gloves, mask, eye protection, etc. […]

  • No harm, potential for more than minimal, patternF880Apr 14, 2022

    Based on observation, interview and record review the facility failed to ensure all Residents were screened for signs and symptoms of COVID-19 every shift during an outbreak on one of three units, and failed to adhere to infection control standards during the medication pass observation. Findings include: 1. The facility failed to ensure that all residents on Unit C were screened every shift for symptoms consistent with COVID-19 during an outbreak. Specifically the facility failed to ensure that staff assessed Residents #24 and #72 were assessed every shift for signs and symptoms of COVID. […]

Read 37 findings in full →The most serious and the most recent: 37 of 120 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 10, 2026Standard6 findings
  • Apr 23, 2025Complaint2 findings
  • Nov 26, 2024Standard12 findings
  • Oct 10, 2023Standard8 findings
  • Apr 14, 2022Standard13 findings
  • Apr 29, 2021Standard10 findings
  • Oct 16, 2019Standard13 findings
  • Mar 22, 2019Complaint2 findings · 1 harm
Show the 14 earlier surveys
  • Aug 23, 2018Standard12 findings · 3 harm
  • Sep 8, 2017Complaint1 finding
  • Jun 22, 2017Standard10 findings
  • Apr 6, 2017Complaint1 finding · 1 harm
  • Jun 6, 2016Standard7 findings · 2 harm
  • Feb 1, 2016Complaint2 findings · 2 harm
  • Jan 6, 2015Standard2 findings · 1 harm
  • Aug 6, 2014Complaint1 finding
  • Feb 3, 2014—5 findings
  • Aug 14, 2013—2 findings · 1 harm
  • Feb 10, 2012—2 findings · 2 harm
  • Dec 20, 2011—2 findings
  • Oct 28, 2011—6 findings · 3 harm
  • May 23, 2011—1 finding · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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