Accura Healthcare of New Hampton

In the surveyor’s words

From the most serious findings on record at Accura Healthcare of New Hampton, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF882Jul 31, 2025

  Based on staff interviews, employee job description, and Facility Assessment the facility failed to have the Infection Preventionist (IP) work at least part-time in the role. The facility reported a census of 40 residents.During an interview with the Infection Preventionist/Minimum Data Set Coordinator on 7/30/25 at 2:05 PM revealed she works in the IP role about an hour a week and has not completed staff competencies or audits related to infection control. She informed she does not have time to complete as she will get pulled to the floor or have to work on MDS's. She revealed she will look at the antibiotic resident line listing report to see what's going on but that is it. […]

• No harm, potential for more than minimal, patternF584Dec 5, 2025

  Based on observation, clinical record review, resident interview, staff interview, and facility policy review the facility failed to maintain comfortable room temperatures and interventions to maintain resident comfort levels during a heating mechanism malfunction that lasted for an extended period of time for 5 of 5 residents reviewed (Resident #1, #2, #3, #5, and #6). The facility identified a census of 31 residents.Findings include: On 12/4/25 at 3:15 p.m., Resident #1 indicated he resided at the facility for two years and the facility dealt with heating/cooling issues about every six months. In this case, the system acted up for 1.5 weeks prior to Thanksgiving when it really felt cold. […]

• No harm, potential for more than minimal, patternF812Jul 31, 2025

  Based on observation, policy review, 2022 United States (US) Food and Drug Administration (FDA) Food Code, and staff interviews, the facility failed to prevent soiled gloves or soiled utensils from coming into contact with food during food service for 34 of 40 residents served (Resident #2, #3, #5, #6, #7, #8, #9, #10, #12, #13, #14, #15, #16, #18, #20, #22, #23, #24, #25, #26, #27, #28, #29, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, and #42. The facility identified a census of 40 residents.Findings include: While under continuous observation on 7/29/25 from 12:02 PM to 12:11 PM Staff A, Dietary [NAME] after touching, the stove, a steam pan, thermometer, steam pan lid, applied gloves without washing her hands. […]

• No harm, potential for more than minimal, patternF801Apr 18, 2024

  Based on facility record review and staff interviews, the facility failed to ensure the facility's Dietary Service Manager had the required qualifications in the absence of a full-time dietician. The facility reported a census of 42 residents. Findings include: During an interview on 4/15/24 at 10:17 AM, the Administrator reported the Dietary Manager is not certified but currently enrolled in the course. During an interview on 4/15/24 at 1:38 PM, the Dietary Manager reported she is not certified, but currently enrolled in the course. She reported the dietician comes once a week.

• No harm, potential for more than minimal, patternF812Apr 18, 2024

  Based on observation, staff interviews and policy review the facility failed to maintain sanitary practices by improperly storing clean dishes and maintaining a clean kitchen. The facility reported a census of 42 residents. Findings include: During initial kitchen observation on 4/15/24 at 9:45 AM, the following findings were identified. The dishes were stored on open shelving next to the prep area not inverted. The shelves were covered in dust and soiled dark spots. The front of the oven covered in dry food spills and stove top covered in dry food particles. The window in front of the prep area open with build up of dirt and dried leaves with the breeze blowing on the food on the counter. The large mixer with dried food particles on it. […]