Every finding on record at Accura Healthcare of Fullerton

Licensure Reference Number 175 NAC 12-006.11(E) Based on observations, record reviews, and interviews, the facility failed to ensure water temperatures in the dishwasher reached the required temperature during the wash cycle to ensure sanitization, failed to maintain cleanliness of the ice machine and convection oven surfaces, and failed to ensure hand hygiene was completed between glove changes in a manner to prevent the spread of foodborne illness. This had the potential to affect all residents. The facility census was 64.Findings are:A.A record review of the Ice Machine Monthly Cleaning for Year 2026 record revealed dates cleaned of 01/22/2026, 02/18/2026, and 03/24/2026.A record review of the undated Policy and Procedure Manual Cleaning Schedule copyright 2021 revealed that ice machines should be cleaned twice per month.An observation on 03/30/2026 at 9:15 AM revealed the white plastic piece above the ice in the ice machine had a black substance on it.An observation on 03/30/2026 at 9:18 AM revealed the top convection oven had thick streaks of brown greasy substance on the inner surfaces of both doors, the front edge, and the back of oven.An interview on 03/30/2026 at 2:40 PM with the Dietary Manager (DM) confirmed the inner surface of the top convection oven doors was coated with brown greasy substance, and that the white plastic piece above the ice in the ice machine had a black substance on it. The DM stated the ice machine had been cleaned recently and that they document that on a log.An observation on 03/31/2026 at 1:39 PM revealed the top convection oven had thick streaks of brown greasy substance on the inner surfaces of both doors, the front edge, and the back of oven.An interview on 03/31/2026 at 1:41 PM with the DM confirmed the top convection oven had not been cleaned.An interview on 04/01/2026 at 2:54 PM with the DM confirmed the DM was unaware that the cleaning schedule in the Policy and Procedure Manual said the ice machines should be cleaned twice per month. B.A record review of the data plate NSF Operational Requirements for MODEL HT-25 affixed to the front of the dishwasher revealed that for hot water sanitizing, the wash tank minimum temperature should be 160 degrees Fahrenheit (F).An observation on 03/30/2026 at 9:22 AM revealed the wash tank temperature of the dishwasher reached 142 F during a wash cycle.An interview on 03/30/2026 at 9:22 AM with [NAME] A confirmed that the facility used heat to sanitize and further confirmed that the wash tank temperature reached a high of 142 F during the wash cycle.An interview on 03/30/2026 at 2:40 PM with the Dietary Manager (DM) confirmed the wash tank temperature on the dishwasher was lower than 150 FAn observation on 03/31/2026 at 1:41 PM revealed the dishwasher wash tank temperature was 146 F.An interview on 03/31/2026 at 1:41 PM with the DM confirmed the dishwasher wash tank temperature was 146 F.An observation on 04/01/2026 at 11:08 AM revealed a load of dishes being run through the dishwasher with the wash tank temperature 146 F.An interview on 04/01/2026 at 11:08 AM with the DM confirmed the dishwasher temperature had not been repaired yet. An interview on 04/01/2026 at 2:54 PM with the DM confirmed that the wash water tank in the dishwasher did not reach the minimum required temperature for hot water sanitization.C.An observation on 03/31/2026 at 1:34 PM revealed [NAME] C preparing the entree for supper. [NAME] C washed their hands with soap and water for 14 seconds, weighed the ground beef, put the beef into a pot, touching it with their bare hands, then washed their hands with soap and water for 12 sec.An observation on 04/01/2026 at 10:44 AM during preparation of altered consistency foods revealed [NAME] D removed their gloves, threw them away by lifting the lid to the large trash can with their bare hands, then put on new gloves without performing hand hygiene. An observation on 04/01/2026 at 10:55 AM revealed [NAME] D wash their hands with soap and water for 30 sec and put on gloves. [NAME] D then put chicken and gravy into the food processor to puree, removed their gloves and put on new gloves without performing hand hygiene.An observation on 04/01/2026 at 12:03 PM during meal service revealed that [NAME] D was wearing a glove on their right hand and no glove on their left hand. [NAME] D stated they wore one glove on their right hand because that is the hand they handled the serving utensils with and that they do not touch anything but the serving utensils with that hand.An observation on 04/01/2026 at 12:08 PM revealed [NAME] D used their gloved right hand to move one of the dietary carts, unwrap a cup of cottage cheese, then throw the wrapper away in the trash can under the sink. The lid of the trash can touched the back of [NAME] D's gloved hand while disposing of the wrapper. When [NAME] D became aware of that, they removed that glove and put on a new glove without performing hand hygiene. An interview on 04/01/2026 at 12:45 PM with [NAME] D confirmed they should have washed their hands between changing gloves.An interview on 04/01/2026 at 2:54 PM with the DM confirmed staff should wash their hands when changing gloves and that handwashing with soap and water should take 20 seconds.

Licensure Reference Number 175 NAC 12-006.10(D) Based on observations, record reviews and interviews, the facility failed to maintain a medication error rate of less than 5%, which affected 2 residents (Resident 11 and Resident 17) of 3 sampled residents. The medication error rate was 7.69%. The facility census was 64. Findings are: A.An observation of a medication administration on 03/31/2026 at 8:00 AM with Medication Aide (MA) MA revealed MA was preparing Resident 11's medications that consisted of Levothyroxine (is a synthetic hormone used to treat hypothyroidism which is an underactive thyroid by replacing or supplementing the body's natural thyroxine. It boosts metabolism and restores energy levels, usually taken daily and on an empty stomach) 88 micrograms take one tablet on an empty stomach.An observation on 03/31/2026 at 8:00 AM of the bubble pack labeled Levothyroxine revealed to take medication on an empty stomach.During an observation MA administered Levothyroxine at the breakfast table where Resident 11 received breakfast at 8:05 AM.An interview on 03/31/2026 at 8:50 AM with MA confirmed that Resident 11 was given Levothyroxine medication five minutes prior to Resident 11's breakfast. MA confirmed that Levothyroxine should be given 30 minutes prior to breakfast.An interview on 3/31/2026 at 9:00AM with the Director of Nursing (DON) confirmed that the Levothyroxine should have been given 30 minutes prior to breakfast.Record review of Resident 11's order summary revealed that Levothyroxine is to be given 30 minutes prior to meals.Record review of the facility's Medication Administration Policy last updated on 12/03/2025 revealed that staff are to follow the six rights of medication administration which are right resident, right medication, right dosage, right route, right time, and right documentation.Record review of the facility's Medication Regimen Review Policy last updated 10/19/2022 revealed that the pharmacy consultant will review the resident medication regimen including the resident chart at least once a month. The consultant pharmacist may need to conduct the medication regimen review more frequently depending on the resident condition, review of short stay residents and risk of adverse consequences to medication therapy. The consultant pharmacist will report in writing any recommendations and irregularities to the Attending Physician, the community Medical Director and DON and if appropriate the Administrator. B.During a medication administration observation on 03/31/2026 at 8:10 AM MA administered Resident 17's Levothyroxine at the breakfast table while Resident 17 was already eating breakfast. An observation on 03/31/2026 at 8:00 AM of the bubble pack labeled Levothyroxine revealed to take medication daily.During an interview on 03/31/2026 at 8:50 AM with the MA confirmed that Resident 17 was given Levothyroxine while Resident 17 was eating breakfast. MA confirmed that Levothyroxine should be given 30 minutes prior to breakfast.An interview on 3/31/2026 at 9:00 AM with the Director of Nursing (DON) confirmed that the medication Levothyroxine should have been given 30 minutes prior to breakfast.Record Review of the facility's Medication Administration Policy last revised on 12/03/2025 revealed that staff are to follow the six rights of medication administration which are right resident, right medication, right dosage, right route, right time, and right documentation.Record review of the facility's Medication Regimen Review Policy last updated 10/19/2022 revealed that the pharmacy consultant will review the resident medication regimen including the resident chart at least once a month. The consultant pharmacist may need to conduct the medication regimen review more frequently depending on the resident condition, review of short stay residents and risk of adverse consequences to medication therapy. The consultant pharmacist will report in writing any recommendations and irregularities to the Attending Physician, the community Medical Director and DON and if appropriate the Administrator.

Licensure Reference Number 175 NAC 12-006.11(D) Based on observations and interviews, the facility failed to ensure that food was provided at a temperature that was appealing to the residents. This had the potential to affect all residents. The facility census was 64. Findings are: A. An interview on 03/30/2026 at 8:16 AM with Resident 2 revealed that Resident 2 complained that the food was cold when the food is suppose to be hot and cold foods warm An observation and interview on 03/31/2026 at 12:00 PM revealed during meal time Resident 2, Resident 14 and Resident 28 after being served their meals, which consisted of Chicken, mashed potatoes and gravy, and cauliflower, confirmed that the food was not hot that the food was lukewarm. An observation on 04/01/2026 at 1:00 PM revealed the last of the room tray was received. The dietary manager checked the temperature of the food on the room tray. The chicken temperature at 128, cauliflower 106, mashed potatoes and gravy 107. An interview with the DM confirmed that the cauliflower and potatoes on the test tray were not served at a temperature warm enough to be palatable. B. A record review of Resident 12's Quarterly Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities) dated 02/12/2026 revealed the resident had a Brief Interview for Mental Status (BIMS- a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function) score of 14. During an interview on 03/30/2026 at 11:31 AM, Resident 12 stated the hot food was not hot when served. A test tray was obtained on 04/01/2026 at 1:00 PM due to complaints of cold food during the initial pool process. Temperatures were obtained by the Dietary Manager (DM) and were observed to be as follows: Chicken drumstick: 128 degrees Fahrenheit (F),Mashed potatoes with gravy: 107 F,Parslied cauliflower: 106 F. During an interview on 04/01/2026 at 3:38 PM the DM confirmed that the cauliflower and potatoes on the test tray were not served at a temperature warm enough to be palatable.

Licensure Reference Number 175 12-007.04 D Based on observations and interview, the facility failed to ensure that ventilation system were operational in residents bathroom for rooms 33,34,36,39,40 and 41 to prevent odors. The facility census was 64. Findings are:An observation on 3/30/26 between 9:45 AM and 10:15 AM revealed the ventilation in the bathrooms did not draw a 1 ply square of toilet paper in residents' bathrooms in rooms 33, 34, 36, 39, 40 and 41. The fans were running but not pulling the 1 ply square toilet paper. An observation on 3/31/26 between 9:54 AM 10:15 AM revealed the ventilation in the bathrooms did not draw a 1 ply square of toilet paper in residents' bathrooms in rooms 33, 34, 36, 39, 40 and 41. The fans were running but not pulling the 1 ply square toilet paper. An interview on 3/31/26 at 10:30 AM with the Maintenance Director confirmed that (gender) only checks the ventilations in the bathrooms monthly when cleaning the vents and turns on the fan and if (gender) hears the fan then (gender) said the ventilation was working. The Maintenance Director confirmed that this is the only way (gender) checks the fans. The Maintenance Man confirmed that (gender) wasn't aware of the ventilation system in the bathrooms where not working. The Maintenance Man confirmed that in the fans came on but did not pull the 1 ply piece of toilet paper. The Maintenance Director confirmed that the ventilation system was not working. An interview on 3/31/26 at 10:45 AM with the Administrator confirmed that the ventilation in the bathrooms was not working and they should be working. The Administrator confirmed there was no policy and procedures regarding the ventilation system.

Licensure Reference Number 175 NAC 12-006.11(E) Based on observation, record review and interview; the facility failed to ensure measures were implemented to prevent the potential for food borne illness related to the proper storage and labeling of food items and the maintenance and cleaning of kitchen equipment. This had the ability to affect all residents that ate from the facility kitchen. The total sample size was 16 and the facility census was 57. Findings are: A. A record review of the Nebraska Food Code dated 2017, used as an authoritative reference for food service sanitation practices, revealed the following: -3-201.11(C) Packaged Food shall be labeled as specified by law, including 21 CFR 101 Food labeling, 9 CFR 317 Labeling, Marking Devices, and Containers and 9 CFR 381 Subpart Labeling and Containers. -4-602.13 revealed that non-food contact surfaces of equipment shall be cleaned at a frequency necessary to prevent the accumulation of soil residues. B. A record review of the facility policy Date Marking for Food Safety with a revision date of 3/20, revealed the facility adhered to a date marking system to ensure the safety of food. Compliance guidelines included the following: -Food was to be clearly marked to indicate the date or day by which food was to be consumed or discarded. -The individual opening or preparing food was to be responsible for date marking the food at the time the food was opened or prepared. -The discard date or day may not exceed the manufacturer's use-by-date, or 4 days, whichever is earliest. The date of opening or preparation counts as day 1. C. A record review of the facility's cleaning schedule revealed the following tasks were to be completed daily: -Clean the microwave oven, -Clean food carts, and -Sweep and mop the floor. A record review of the facility's cleaning schedule revealed the following tasks were to be completed on a weekly basis: -Clean the microwave cart, -Clean ice machine, and -Sweep and mop out the walk in refrigerator and freezer. D. Observations during the initial kitchen tour on 12/30/24 at 8:48 AM revealed the following: -Walk-in refrigerator with 2 slices of homemade bread (gluten free) dated 12/19/24, 2 bowls of chicken noodle soup which were not labeled or dated, and 2 bowls with fruit which were not labeled or dated. -The bottom, outside surface of the walk-in freezer door was dented and in need of repair with missing areas to the inside seal of the door which prevented the door from sealing all the way when closed. A rag was wedged into the handle of the door to provide a minimal seal of the door when closed. Inside of the freezer was a heavy layer of frost/ice to the floor, the ceiling, the walls, the outside surfaces of all boxes stored in the freezer, the shelves and to the strip curtain at the front of the unit. -A storage rack in the corridor outside of the walk-in freezer with a clear storage bag with what appeared to be muffins which was unlabeled and was dated 11/15/2024. Observations during the follow-up kitchen tour on 12/31/24 from 11:10 AM to 12:20 PM revealed the following: -Concerns unchanged related to the walk-in freezer. -White stand-up freezer with a clear storage bag which was unlabeled and undated. The Dietary Manger (DM) indicated the bag contained gluten free pancakes. -Snack refrigerator with a clear storage bag which contained what appeared to be muffins. The bag was unlabeled and was dated 12/17/24. -A wheeled cart positioned next to a food prep area. The top shelf of the cart had a microwave which had a layer of debris to the outside surface as well as to the shelf the microwave rested on. A green service tray was on the top of the microwave and held a toaster. A layer of breadcrumbs was observed to the outer surfaces of the toaster and to the tray which held the toaster. -On the floor beneath the stove and the convection ovens was a brown discoloration with dirt and food debris. -The ice machine in the corridor outside of the kitchen and next to the DM's office had a filter to the back of the machine. The filter had a gray fuzzy substance which resembled dust/debris. -There were multiple baking pans with a significant carbon build up to the outside and the inside surfaces of the pans. Interview with the Administrator and the DM on 1/2/25 at 3:00 PM confirmed the door to the walk-in freezer was broken. The staff were unable to keep the door closed without inserting a rag into the door handle to wedge the door closed. The weather stripping around the door was broken with missing pieces. There was no way to securely close the door due to these concerns and resulted in the heavy layer of frost/ice to all inside surfaces. This concern had been ongoing over the prior 12 months and a new door had been ordered but not yet installed. No other interventions were implemented to assure safe food storage. The DM also confirmed the following: -All repackaged food items were to be labeled and dated. The items were to be stored for 4 days with day one being the date the items were repackaged. -All kitchen equipment was to be cleaned and maintained in accordance with the facility cleaning policy.

Licensure Reference Number 175 NAC 12-006.19 Based on observations, record review and interview; the facility failed to maintain the cleanliness and the condition of the bathroom ceiling ventilation covers, the bathroom floors and toilets and the walls in 14 (Rooms 2, 4, 6, 8, 10, 11, 12, 13, 18, 19, 20, 21, 32 and 35) of 38 occupied resident rooms in the facility. In addition, the facility failed to address missing dentures for Resident 35. The total sample size was 16 and the facility census was 57. Findings are: A. A record review of the facility Maintenance Log revealed the following concerns were reported by the staff: -10/1/24 the toilet in the bathroom of resident room [ROOM NUMBER] was leaking around the base of the toilet. -12/16/24 water was leaking around the base of the toilet in the bathroom of room [ROOM NUMBER] and from under the tiles of the bathroom flooring. -12/27/24 there was a severe leak at the base of the toilet in the bathroom of room [ROOM NUMBER]. B. Observations of resident rooms during the initial pool on 12/30/24 from 9:00 AM to 2:30 PM revealed the following: -The ventilation covers were coated with a collection of a dark fuzzy substance which resembled dust in shared bathroom of resident rooms 2/4, 6/8, 10/12, 11/13, 18/20, and 19/21. -In the shared bathroom in resident rooms 18/20, the base of the toilet was leaking and was no longer secured to the floor. Water damage was observed to the linoleum around the base of the toilet and towels/bath blankets were tucked behind and around the toilet base to help absorb the leaking water. -In resident room [ROOM NUMBER], the paint was peeled away with scrapes and gouges in the drywall next to the resident's bed. A shelf above the sink of the bathroom had a silver finish which was worn off and no longer a cleanable surface. -In the bathroom of resident room [ROOM NUMBER], the caulking around the base of the toilet was stained, cracked, and broken, and the ventilation cover was coated with a collection of a dark fuzzy substance resembling dust. C. A record review of a facility Grievance/Concern Form dated 1/2/25 revealed a concern regarding the leaking toilet in the shared bathroom of resident rooms [ROOM NUMBERS]. Concerns by the staff and residents regarding potential trip hazards with constant water on the floor and towels left on the floor to soak up the water. The issue had been reported several times since the beginning of October of 2024. The Maintenance staff had looked at the toilet but had not fixed the problems. The concern was reported to the Executive Director and the Maintenance Director. D. Environmental Tour with the Maintenance Director (MD) on 1/6/25 from 8:43 AM to 9:22 AM revealed the following: -The ventilation covers were coated with a collection of a dark fuzzy substance which resembled dust in shared bathroom in rooms 2/4, 6/8, 10/12, 11/13, 18/20 and 19/21. -In the shared bathroom in rooms 18/20, the base of the toilet was leaking and was no longer secured to the floor. Water damage was observed to the linoleum around the base of the toilet and towels/bath blankets were tucked behind and around the toilet base. A dark brown substance was observed to the seat of the toilet and the bowl of the toilet with a strong of smell of feces. -In the shared bathroom of rooms 6/8, a dark brown substance was observed to the bowl of the toilet with a strong of smell of feces. In addition, the trash was overflowing onto the floor and there were several towels lying on the floor. -In room [ROOM NUMBER], the paint was peeled away with scrapes and gouges in the drywall next to the resident's bed. The shelf above the sink of the bathroom had a silver finish which was worn off and was no longer a cleanable surface. -In the bathroom of room [ROOM NUMBER], the caulking around the base of the toilet was stained, cracked, and broken, and the ventilation cover was coated with a collection of a dark fuzzy substance resembling dust. An interview with the MD on 1/6/25 at 9:30 AM confirmed the dust coated ventilation covers in resident bathrooms 2, 4, 6, 8, 10, 12, 18, 20, 19, 21, 32, and 35 and that the bathrooms of rooms [ROOM NUMBERS] and rooms [ROOM NUMBERS] needed to be cleaned. The MD indicated either someone from Housekeeping or the Maintenance department should be cleaning these areas. In addition, the MD confirmed the caulking around the toilet of room [ROOM NUMBER], the shared toilet in rooms [ROOM NUMBERS] and the wall and bathroom shelf in room [ROOM NUMBER] required repair. The MD further confirmed knowledge of the broken toilet in the shared bathroom of rooms [ROOM NUMBERS] and indicated a part had been ordered and was now available to fix the concern. 51391 E. A record review of the undated facility policy Valuables and Personal Property Policy revealed the following regarding the system used to report missing items: -All lost or missing items were to be reported to the Social Services Director (SSD) or the charge nurse for that resident as soon as it was noted that the item was missing or lost. -Lost or missing item forms were to be filled out and turned in to the listed staff member. F. A record review of the undated facility policy Grievance Policy revealed the following: -The intent of the grievance process was to support each resident's right to voice grievances, those about treatment, care, lost clothing or violations of rights and to assure that after receiving the complaint or grievance the facility would actively seek a resolution and keep the resident updated on the progress of resolution. -Any employee of the facility who received a complaint should immediately attempt to resolve the complaint within their role and authority. If a complaint could not be immediately resolved the employee should escalate that complaint to their supervisor and to the facility's Grievance Official. G. A record review of Resident 35's Care Plan revealed an intervention of: - Oral Hygiene: Partial/Moderate assistance to use suitable items to clean teeth or insert and remove dentures into and from the mouth and manage denture soaking and rinsing with use of equipment. The care plan further indicated the resident did have dentures. A record review of Resident 35's Inventory Sheet dated 3/5/2020 revealed that resident had an upper denture and a lower partial. An interview with Resident 35 on 12/30/24 at 9:00 AM revealed that Resident 35 was missing the resident's dentures and wanted them back. An observation on 12/30/24 at 9:00 AM revealed Resident 35 was sitting in room eating breakfast, there were no teeth and/or dentures in the resident's mouth. An observation on 12/30/24 at 12:45 PM revealed Resident 35 was in the dining room eating dinner, there were no teeth and/or dentures in the resident's mouth. An interview on 12/30/24 at 12:45 PM with Medication Aide (MA)-A confirmed that Resident 35 was missing an upper denture and lower partial. MA-A was unsure how long they had been missing. An interview on 12/31/24 at 10:10 AM with MA-A and MA-B confirmed that when an item was missing staff were to look for the item and if unable to find the item the charge nurse was to be notified. An interview on 12/31/24 at 10:20 AM with SSD-C confirmed that Resident 35 was missing an upper denture and lower partial and was unsure how long they had been missing. SSD-C verified that a grievance form and missing items form should have been filled out but was not and there was not any documentation completed in Resident 35's chart that the teeth were missing. An interview on 12/31/24 at 10:30 AM with Registered Nurse (RN)-E confirmed that if staff voiced an item was missing the resident's room was searched and if unable to find the item the SSD was notified. An observation on 12/31/24 at 12:30 PM revealed Resident 35 was eating in the resident's room with no teeth and/or dentures in the resident's mouth. An interview on 12/31/24 at 2:00 PM with MA-A confirmed that Resident 35's teeth were kept in the bathroom in a denture cup at night, the resident did remove the bottom partial at times during the day, if the resident refused to put partial back in staff cleaned the partial and put them in the denture cup in the bathroom. An interview on 12/31/24 at 2:30 PM with SSD-C and RN-R confirmed that the facility was unsure how long the dentures had been missing, but it had been for several months, and no documentation had been done regarding the missing upper denture and lower partial.

Licensure Reference Number 175 NAC 12-006.10(D) Based on observation, interview, and record review; the facility failed to prime Resident 19's insulin pen to ensure delivery of accurate dosing and to ensure a medication error rate of less than 5 percent (%). There were 25 observed opportunities with 2 error observed. The sample size was 12 and the facility census was 57. Findings are: A record review of the facility policy Administering Medications with a revision date of [DATE], revealed the following: -Medications were to be administered in a safe and timely manner, and as prescribed. -Only licensed personnel permitted by the state prepared, administered, and documented medications. -Medications were administered in accordance with prescribers, including within any required time frames. -Medication errors were documented, reported, and reviewed by the Quality Assurance Performance Improvement (QAPI) committee to inform process changes and or the need for additional staff training. -Medication carts were kept closed and locked when out of sight of the personnel administering medications. A record review of the facility policy Medication Error dated [DATE], revealed the preparation, provision, or administration of medication, which was not in accordance with the physicians' orders, manufacturers specifications, and accepted professional standards including the five rights of administration were considered medication errors. A record review of the facility policy Insulin Pen dated 2021, revealed the following: -The facility used insulin pens to improve the accuracy of insulin dosing, provide increased resident comfort, and serve as a teaching aid to prepare resident for self-administration of insulin therapy upon discharge. -Insulin pens were primed prior to each use to avoid collection of air in the insulin reservoir. -Priming the insulin pen consisted of dialing 2 units by turning the dose selector clockwise and with the needle pointing upward, push the plunger, and watch to see that a least one drop of insulin appeared on the needle tip and then turn the dose selector to the ordered dose, check the dose again and inject the dose after cleansing the skin site with an alcohol pad. A record review of Resident 19's Care Plan, which had a last reviewed date of 11/26/2024, revealed Resident 19 had diabetes and received insulin. A record review of Resident 19's Order Summary Report dated 1/6/25 revealed orders for the following insulin medications: -Fiasp injection- inject 30 units subcutaneously (beneath the skin) 3 times daily, -Fiasp injection- inject per sliding scale (dependent on current blood glucose levels) 3 times daily, and -Tresiba injection- inject 100 units 2 times daily. During an observation of medication provision on 1/6/24 at 7:45 AM Registered Nurse (RN)-N retrieved 3 insulin injection pens from the medication cart. The Fiasp was calibrated to 55 units (30 units regular dosing and 25 units based on the resident current blood glucose levels) to prepare for administration and the Tresiba pens were calibrated to 15 units and 85 units (for a total of 100 units) to prepare for administration. Both medications were given as ordered, however RN-N did not first prime the insulin pens prior to use, to ensure the proper dosing per the facility policy. During an interview on 1/6/25 at 10:55 AM RN-N confirmed the RN had not primed the insulin pens used for Resident 19 and revealed the RN does not routinely prime insulin pens prior to administering insulin. During an interview on 1/6/25 at 11:05 AM the Director of Nursing confirmed that insulin pens must be primed prior to administering the dose of insulin ordered to ensure the exact dose of insulin was administered.

Licensure Reference Number 175 NAC 12-006.09(F)(iii) Based on record review and interviews; the facility failed to develop new interventions and/or revise current interventions to prevent ongoing falls for Resident 32. The sample size was 7 and the facility census was 57. Findings are: A. A record review of the facility Fall Prevention Program with a revised date of 9/22, revealed each resident was to be assessed for fall risk and was to receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls. At the time of admission, each resident's risk for falls was to be evaluated. If the resident's score was 10 or greater, they were considered high risk for falls. A fall risk care plan was to be developed for all residents as deemed appropriate. The following procedure was indicated after a resident fall: -Complete the Nursing Advantage Post Fall Evaluation. -The Nursing Advantage Post Fall Evaluation was to be reviewed at the next Department Clinical Meeting for interdisciplinary review. -Current fall interventions were to be reviewed and determined if there was a need for additional interventions and/or revision of current interventions. B. A record review of Resident 32's Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used for care planning) dated 12/19/24 revealed diagnoses of osteoarthritis of the knees, heart failure, morbid obesity, peripheral vascular disease, and diabetes. The following was assessed for Resident 32: -The resident was cognitively intact. -The resident was incontinent of bowel and bladder. -The resident had behaviors which included rejection of cares and wandering. -The resident required setup or clean-up assistance with toileting and personal hygiene. -The resident had 2 falls without injury since the previous assessment. -The resident had a weight of 471 pounds. A record review of a Nursing Progress Note dated 3/31/24 at 10:21 AM revealed Resident 32 had an unwitnessed fall in the resident's room. The resident had been lying in bed, attempted to reposition self, and then rolled self out of bed onto the floor. A new intervention was developed to educate the resident to lay in the center of the bed and to ensure the resident was away from the edge of the bed before turning self. A record review of a Nursing Progress Note dated 5/8/24 at 1:45 PM revealed Resident 32's roommate reported the resident had rolled out of bed and was on the floor. The resident indicated again rolling out of bed when repositioning self. A new intervention was identified for a repositioning bar to be placed on the right side of the resident's bed to assist with repositioning and to define the edge of the bed. A record review of a Nursing Progress Note dated 5/23/24 at 2:59 PM revealed the Activity Director called out for help as Resident 32 had rolled out of bed and was on the floor. A record review of a Risk Meeting Note dated 5/29/24 (6 days after Resident 32's fall on 5/23/24) at 10:11 AM revealed Resident 32 had refused the previous intervention for a positioning bar to be placed on the resident's bed. Staff were to re-educate the resident on the need for the positioning bar to promote safety and prevent falls. A record review of a Progress Note dated 10/26/24 at 6:41 PM revealed the Charge Nurse heard Resident 32 coming down the hall and the resident was short of breath. Staff tried to get the resident to sit down in a chair and rest, but the resident refused. A few minutes later, the staff heard a noise and witnessed the resident go down to the floor. An order was identified for a therapy referral. A record review of a Progress Note dated 10/27/24 (no time) revealed Resident 32 was sent to the emergency room with increased weakness and shortness of breath and was hospitalized . A record review of a Nursing Progress Note dated 11/11/2024 at 6:45 AM revealed Resident 32's call light was on and staff found the resident laying on the floor at the side of the bed. The resident indicated sitting on the edge of the bed, closed eyes and the next thing the resident was on the floor. A referral for Occupational Therapy (OT) was sent regarding use of the lift recliner in the room. Staff encouraged resident to sit in the recliner instead of sitting on the edge of the bed for safety. A record review of a Nursing Progress Note dated 11/26/24 at 5:55 PM revealed Resident 32 had an unwitnessed fall in the resident's room. The resident was again seated on the edge of the bed, fell asleep and then fell to the floor. The resident was re-educated on the need to sit in the recliner instead of on the edge of the bed and staff were to conduct frequent safety rounds. During an interview with the Director of Nursing (DON) on 1/2/25 at 2:44 PM the DON confirmed the following: -Resident 32 rolled out of bed and onto the floor on 3/31/24 and staff educated the resident to stay in the center of the bed and to ensure the resident was not too close to the edge of the bed when repositioning. -On 5/8/24 Resident 32 again rolled out of bed when repositioning. An intervention was indicated for a positioning bar to be placed on the resident's bed. -On 5/9/24 Resident 32 refused to have the positioning bar placed on the resident's bed. No other interventions were identified. -On 5/23/24 Resident 32 was on the floor again after rolling out of bed. A risk meeting was held on 5/29/24, 6 days after the resident's fall and staff attempted to re-educate the resident regarding need for the assist bar. -Resident 32 continued to refuse placement of the positioning bar. Current fall interventions were not revised, and no new interventions were initiated. -On 10/26/24 Resident 32 fell in the corridor due to weakness and increased shortness of breath. A new order was obtained for a therapy evaluation. The resident was then sent to the hospital on 10/27/24. -On 11/11/23 Resident 32 was sitting on the edge of the bed, fell asleep and fell . OT was to evaluate the resident's safety with use of the lift recliner and the resident was encouraged to sit in the recliner instead of on the edge of the bed. -On 11/26/24 Resident 32 had an unwitnessed fall in the resident's room. The resident was again seated on the edge of the bed, fell asleep and then fell to the floor. The resident remained non-compliant with use of the recliner. Staff re-educated the resident on need to sit in the recliner and not on the edge of the bed. New intervention for frequent safety rounds by staff.

Licensure Reference Number 175 NAC 12-006.18E1 Based on observation, record review and interview; the facility failed to ensure that portable space heaters were not used, and the exterior surface temperature of the heaters did not reach a level that could pose a risk of thermal burns. This practice had the potential to affect 23 residents that were identified as cognitively impaired with poor safety awareness and were self-mobile of a total census of 59 residents. Findings are: A. Record review of an article http://www.forensic pathologyonline.com/E Book/injuries/thermal injuries written by Dr. Dinesh [NAME] revealed that a burn is an injury which is caused by application of heat to the external or internal surfaces of the body, which causes destruction of tissues. A temperature of 149 degrees Fahrenheit [F] for 2 seconds is sufficient to produce burns. B. Record review of Dr. [NAME] and Dr [NAME] Harvard Medical School Temperature /Time Burn Chart, cited as a reference in CFR 483.25(d), revealed the following definitions of burns and time and temperature relationship to serious burns. Based upon the time of the exposure and the temperature exposed to, the severity of the harm to the skin is identified by the degree of burn, as follows: Definitions of thermal burn degrees: - First-degree burns involve the top layer of skin (e.g., minor sunburn). These may present as red and painful to touch, and the skin will show mild swelling. - Second-degree burns involve the first two layers of skin. These may present as deep reddening of the skin, pain, blisters, glossy appearance from leaking fluid, and possible loss of some skin. - Third-degree burns penetrate the entire thickness of the skin and permanently destroy tissue. These present as loss of skin layers, often painless (pain may be caused by patches of first- and second-degree burns surrounding third-degree burns), and dry, leathery skin. Skin may appear charred or have patches that appear white, brown, or black. Time / Temperature exposure: - 155 degrees F: 1 second for a 3rd degree burn to occur - 148 degrees F: 2 seconds for a 3rd degree burn to occur - 140 degrees F: 5 seconds for a 3rd degree burn to occur C. Observation on 1/17/24 between 9:55 AM and 10:02 AM revealed that on the secured unit (south side of the facility), 3 space heaters were observed plugged in and operational, one near rooms [ROOM NUMBERS], one near the Biohazard room and one near room [ROOM NUMBER]. The heaters near the Biohazard room and room [ROOM NUMBER] were blowing out semi warm air and were cold to the touch. The temperature at the surface of the heaters were 88 degrees [F] and 98 degrees F. Both were set to 77 degrees F. The heater near room [ROOM NUMBER] and 21 was an Oscillating Radiant Heater, turned to high and was in operation. The temperature at the surface of the heater was 172 degrees F and the surface of the heater was hot to the touch. Interview on 1/17/24 at 10:10 AM with the Director of Maintenance [DOM] and the Director of Plant Operations confirmed that the 3 space heaters were turned on and were operational. The DOM stated they had been brought in on Saturday [1/13/24] to combat the extreme cold temperatures outside. The DOM confirmed they were on the south side of the facility on the secured unit. The DOM stated there had been no problems with their heating units and this was done as a proactive measure to combat the below zero cold temperatures outside. Interview on 1/17/24 at 10:20 AM with Laundry Aide [LA-B], who was delivering laundry to room [ROOM NUMBER], confirmed that the oscillating heater was on and was hot to the touch. LA-B confirmed that the temperature of the surface of the heater measured 168 degrees F at the time of the observation. Interview on 1/17/24 at 10:40 AM with Licensed Practical Nurse [LPN] A confirmed that the oscillating heater near room [ROOM NUMBER] was on and operational. LPN-A confirmed that the temperature on the surface of the heater measured 168 at the time of the observation. LPN-A conformed that it was very hot to touch and could pose a burn risk to residents as they walked or wheeled by or if they touched the surface of the heater. LPN-A confirmed that the residents on the secured unit are cognitively impaired with poor safety awareness, and most were self-mobile in their wheelchairs or were independent with ambulation. Interview on 1/17/24 at 10:42 AM with Resident 3, who resided in room [ROOM NUMBER] near the heater, confirmed that the heater had been there a few days and that it was very hot. The resident said the staff had told [gender] to not touch it and to stay far away from it. Interview on 1/17/24 at 10:48 AM with the Executive Director [ED] confirmed that the oscillating heater was on and operational. The ED confirmed that the surface of the heater was very hot and measured 168 degrees F at the time of the interview. The ED confirmed that this could pose a burn risk to any resident that touched or came into close contact with the heater, and it should not be on the unit. Record review of the facility Daily Census List provided by LPN A on 1/17/24 revealed that 23 of 26 residents that resided on the secured unit were identified as having cognitive impairment / poor safety awareness and were self-mobile in their wheelchairs or were independent with ambulation. Interview on 1/17/24 at 11:14 AM with LPN-A. confirmed that 23 of 26 residents on the secured unit had cognitive impairment /poor safety awareness and were self-mobile in their wheelchairs or were independent with ambulation.

LICENSURE REFERENCE NUMBER 175 NAC 12-006.04D2 Based on interview and record review; the facility failed to have a qualified Dietary Manager (DM). This had the potential to affect all residents who consumed food from the kitchen. The facility staff identified a census of 58. Review of the facility Job Description for the role of Dietary Service Manager revealed necessary qualifications included the completion of a Dietary Manager certification course. An interview with the DM on 12/13/23 at 8:30 AM revealed the DM was enrolled in dietary manager classes and would not finish until March of 2024. Review of a list of key personnel received from the facility for this location revealed that the Food Service Supervisor was listed as the DM, and there was no Certified DM on the list.

LICENSURE REFERENCE NUMBER NAC 12-006.11E Based on observation, record review, and interview; the facility failed to maintain food storage areas and kitchen equipment in a sanitary manner and to store food and perform meal service in a manner to prevent the potential for food borne illness and assure food safety as 1) failed to utilize handwashing and gloving techniques to prevent potential food contamination; 2) touched ready to eat food items with bare hands; 3) failed to properly store food items and to assure items were labeled and dated; and 4) kitchen equipment was free of dirt and debris. This had the ability to affect all residents that ate from the facility kitchen. The total sample size was 22 and the facility census was 58. Findings are: A. Review of the facility policy Dietary Employee Personal Health (undated) revealed the following guidelines were to be utilized to prevent contamination of food by foodservice employees; -hands must be always washed before putting on and after removing gloves; -gloves are to be worn and changed appropriately to reduce the spread of infection if kitchen utensils are deemed ineffective in preparation; -antimicrobial gel (hand sanitizer) may not be used in place of proper hand washing techniques; and -employees should never use bare hand contact with any foods, ready-to-eat or otherwise. B. Dietary Sanitation Policy Statement with a revision date of 5/21 revealed all kitchen and dining areas are to be kept clean, free from litter and rubbish and protected from rodents and insects. In addition, all counters, shelves and equipment is to be kept, clean, maintained in good repair and shall be free from dust, breaks, corrosion, open seams, cracks and chipped areas which may affect their use or proper cleaning. C. Review of the facility policy Date Marking for Food Safety with a revision date of 3/20 revealed the facility adhered to a date marking system to ensure the safety of food. Compliance guidelines included the following: -food was to be clearly marked to indicate the date or day by which food was to be consumed or discarded; and -the individual opening or preparing food was to be responsible for date marking the food at the time the food was opened or prepared. D. Observation on 12/13/23 at 8:51 during the initial kitchen tour revealed the following: -the bottom outside surface of the walk-in freezer door was dented and in need of repair with missing areas to the inside seal of the door which prevented the door from properly closing; -heavy layer of frost to the floor of the walk-in freezer and to the strip curtain at the front of the unit; and -several boxes with food items positioned directly on the freezer floor. Observations on 12/14/23 of the follow-up kitchen sanitation tour from 10:31 AM to 12:30 PM revealed the following: -Dietary Manager (DM)-H used an alcohol-based hand sanitizer to perform hand hygiene before putting on a pair of clean gloves and then again when gloves were removed; -DM-H removed slices of garlic bread with bare hands from a foil package and placed inside of a food processor to prepare puree menu items; -Dietary Aide (DA)-K used a small spatula to remove sliced brownies from a baking pan and then used bare fingers to slide each of the brownies from the spatula onto individualized serving plates/bowls; -Dietary Cook (DC)-D washed hands and placed on clean gloves. DC-H used gloved hands to open the walk-in refrigerator and removed an unopened package of shredded lettuce as well as an unopened package of shredded cheese. DC-D used gloved hands to open a drawer and removed a pair of scissors which were used to open both packages. DC-D then used gloved hands to reach directly into the packages and removed food items which were placed into 2 separate bowls with gloved hands. DC-D removed gloves but instead of washing hands, used hand sanitizer. DC-D then placed on a clean pair of gloves, used twisty ties to secure the packages of lettuce and cheese and without labeling with a date, placed back into the cooler. DC-D then removed a previously opened but undated package which contained sliced cheese and used gloved hands to place 2 slices onto bread for a grilled cheese sandwich; -back splash behind the stove with several areas of food splatter; -flooring between the dish room and the kitchen cracked and split; -cookie sheet used for baking chicken strips with a very heavy layer of carbon build-up; -reach-in refrigerator in the kitchen between the dish room and a microwave cart with a handwritten sign which indicated do not use; -stainless steel cart with 3 shelves. Second shelf was heavily soiled with lime build up and contained several inverted plastic pitchers; and -third shelf with a storage container which held several plastic lids used to cover the pitchers. The clear/white colored lids heavily stained with brown substance. An Interview with (DM)-H on 12/14/23 at 1:00 PM confirmed the following: -staff should be washing hands with soap and water during food preparation and service and should not be using hand sanitizer; -gloves should only be worn when performing single task; -bare hands should never be used to touch ready to eat food items; -walk-in freezer in need of repair and cleaning and food items should not be stored directly on the freezer floor; -flooring in kitchen and leading into the dish-room in need of repair; -back splash behind the stove and shelf containing plastic pitchers and lids required cleaning; and -opened packages of food should be labeled and dated when opened.

Licensure Reference Number 175 NAC 12-006.18A Based on observation, interview, and record review; the facility failed to ensure the environment was clean and in good repair. There were 30 residents residing in the units with the identified concerns. The facility census was 58. Findings are: The following items were identified over the course of the survey from 12/13/23 through 12/19/23: -In the facility North hallway just north of the janitorial room the drywall was noted to be crumbling and peeling just above the baseboard over an area approximately 2 feet in length and 3-4 inches tall. -All the door frames to the resident rooms in the north hallway were noted to have chipped and peeling paint predominant over the bottom 6 inches of each doorway. -The hallway located between the kitchen/dining area and the north hall/unit had multiple areas of wallpaper peeling away from the wall. -The north hallway wall-paper boarder at the level of the handrails was torn and peeling in multiple areas. -The paint on the bottom half of the walls in the North hallway was chipped and heavily stained or soiled in multiple areas throughout the hallway. -The drywall was chipped away and crumbling on the wall corner adjacent to the maintenance room in the north hallway. -A soiled blanket remained lying on the floor in the hallway up against an exit door in the north hallway throughout the course of the survey. -room [ROOM NUMBER] had a hole approximately 12 inches across in the drywall directly next to the resident's bed and touching the resident's bedding. -room [ROOM NUMBER] had multiple small holes in the drywall behind a recliner. -room [ROOM NUMBER]'s closet was so stuffed full of personal items that items tumbled out onto the floor when opened and personal clothing was hanging on hangers on the bathroom door as there was no room in the closet for clothing. Review of the facility maintenance log dated 2023 revealed no evidence the facility had identified or repaired the environmental concerns listed. During an interview on 12/14/23 at 11:51 AM the Director of Nursing (DON) confirmed that the areas of peeling wallpaper, crumbling drywall, and chipping paint throughout the North hallway needed repair. In addition, the DON confirmed that holes in the drywall in resident rooms should be repaired as they occur. The DON was unsure if any work orders had been completed for those areas. During an interview on 12/19/23 at 10:05 AM Housekeeper-S revealed the housekeeping staff had verbally notified maintenance on numerous occasions about concerns with holes in the walls, crumbling drywall and chipping paint, however the concerns had not been addressed and or repaired. In addition, Housekeeper-S reported that it was hard for things to look clean when they were in disrepair and it was often impossible to clean closets, as numerous closets were packed full of personal items to the point where items fell out and clothing could be hung up. This had been an ongoing concern that had not been addressed. During an interview on 12/19/23 at 10:24 AM the Social Services Director (SSD) confirmed the Social Services department was responsible for cleaning out closets, and confirmed closets stuffed so full of personal items that they fall out of the closet when the doors are opened was not acceptable, and a potential hazard that needed to be addressed.

Licensure Reference Number 175 NAC 12-006.04A3b Based on record review and interview, the facility failed to ensure background checks through the State Nurse Aide (NA) registry were completed on 2 of 5 employees. The facility census was 58. Findings are: A. Review of the facility policy titled Compliance with Reporting Allegations of Abuse/Neglect/Exploitation dated 9/22 revealed, the purpose of the policy was to assure the facility was doing all that is within its control to prevent occurrences of abuse, neglect, mistreatment, and misappropriation of property. The facility would screen employees for a history of abuse, neglect or mistreating residents by attempting to obtain information from previous employers and/or current employers, and checking with the appropriate licensing boards and registries. B. Review of 5 employee files on 11/18/23 revealed no evidence Registered Nurse (RN)-U (hired 10/24/23) and Housekeeper-O (hired 10/3/23) had background checks completed through the State Nurse Aide registry at the time they were hired. C. An interview with the Business Office Manager on 12/18/23 at 10:20 AM, confirmed there was no evidence background checks through the State NA registry were completed for employees RN-U and Housekeeper-O at the time they were hired.

LICENSURE REFERENCE NUMBER 175 NAC 12-006.04C3a(6) Based on record review and interview; the facility failed to notify Resident 27's physician of a change in condition and Resident 18's representative of a fracture in a timely manner. The sample size was 3 and the facility census was 58. Findings are: A. Review of a facility policy titled Change in Condition Notification with a revision date of 10/19 revealed it was the policy of the facility to monitor residents for changes in their condition, to respond appropriately to these changes and to notify the physician and the responsible party/family of changes. B. Review of Resident 18's Minimum Data Set (MDS-a federally mandated comprehensive assessment tool used for care planning) dated 10/26/23 revealed the resident was admitted [DATE] with diagnoses of non-traumatic brain dysfunction, anxiety, manic depression, and psychotic disorder. The following was assessed regarding the resident: -moderate cognitive impairment; -functional limitation of range of motion to one side of lower extremities; -required substantial staff assistance with transfers, moderate assist with dressing and was dependent with toileting; -frequently incontinent of urine and -had 2 falls without injury, 2 falls with injury (except minor) and 1 fall with major injury since previous assessment. Review of a Radiology Report dated 9/18/23 at 1:27 PM revealed the resident had a distal tibia and fibula (ankle) fracture. Review of a Nursing Progress Note dated 9/25/23 (7 days later) at 5:26 PM revealed the resident's responsible party was notified of the resident's fracture of the right ankle. During an interview on 12/18/23 at 12:36 PM, the Director of Nursing (DON) confirmed an x-ray revealed Resident 18 had a fracture to the right ankle on 9/18/23 but the resident's family were not notified of the fracture until 9/25/23. The DON further confirmed the family should have been notified within the first 12 hours of the resident's change in condition. C. Review of Resident 27's MDS dated [DATE] revealed the resident was admitted [DATE] with diagnosis of traumatic brain dysfunction, diabetes, stroke, dementia, seizure disorder, anxiety, depression and psychotic disorder. The resident was assessed with severe cognitive impairment and required moderate to substantial assistance with dressing, toilet use, transfers and personal hygiene. Review of Resident 27's Nursing Progress Notes revealed the following: -12/6/23 at 5:19 PM the resident had a large, loose stool; -12/7/23 at 3:41 AM the resident's temperature was 100.4 degrees Fahrenheit, and the resident was identified as having repeated, large, loose, watery diarrhea stools that shift; -12/7/23 at 9:34 AM the resident continued to have increased weakness and had nausea and vomiting; and -12/8/23 at 2:35 AM the resident continued to have large, loose, incontinent diarrhea and appetite was poor. Review of the resident's medical record revealed no evidence the resident's physician was notified of the resident's change of condition. Interview with the DON on 12/18/23 at 2:49 PM confirmed the resident's physician had not been notified of the resident's change in condition.

Licensure Reference Number 175 NAC 12-006.05(1) Based on record review and interview; the facility failed to ensure Residents 9 and 54 received the required Advanced Beneficiary Notification (ABN- required notice of discharge from Medicare skilled care services) that informed the residents of the cost of receiving continued skilled care services once discharged from Medicare. The sample size was 3 and the facility census was 58. Findings are: Review of Resident 9's Notice of Medicare Non-Coverage and ABN revealed the resident had received Medicare Services starting on 10/24/23 and ending on 10/31/23; however, the ABN did not include the required estimated out of pocket cost of continuing to receive those services. The estimated cost was documented as not available. Review of Resident 54's Notice of Medicare Non-Coverage and ABN revealed the resident had received Medicare Services starting on 7/27/23 and ending on 8/16/23; however, the ABN did not include the required estimated out of pocket cost of continuing to receive those services. The estimated cost was documented as not available. During an interview on 12/18/23 at 10:02 AM the facility Administrator confirmed the facility was not providing residents with the cost of continued skilled services as required, to provide the residents with the information needed to make an informed decision as whether to continue to receive the skilled services, request an appeal to determine continued Medicare eligibility, or pay for the services out of pocket.

Licensure Reference Number 175NAC 12-006.02(8) Based on record review and interview; the facility failed to complete investigations for injuries of unknown origin for 2 (Residents 18 and 43) of 2 sampled residents. The facility census was 58. Findings are: A. Review of the facility policy titled Compliance with Reporting Allegations of Abuse/Neglect/Exploitation dated 9/22 revealed it was the policy of the facility to report and investigate all allegations of abuse/neglect/exploitation or mistreatment including injuries of unknown origin. Injuries of unknown origin included; circumstances when the source of the injury was not observed and could not be explained by the resident and the injury was suspicious because of the extent and/or the location of the injury, the number of injuries observed or the incidence of injuries over time. When suspicion or report of abuse/neglect/exploitation the Licensed Nurse was to complete an incident report and monitor/document the resident's condition including response to medical treatment or interventions. The Administrator was to notify the appropriate agencies, obtain statements from staff and the resident if able to rule out abuse and within 5 working days, report sufficient information to describe the results of the investigation to the appropriate agencies. B. Review of Resident 18's Minimum Data Set (MDS-a federally mandated comprehensive assessment tool used for care planning) dated 10/26/23 revealed the resident was admitted [DATE] with diagnoses of non-traumatic brain dysfunction, anxiety, manic depression, and psychotic disorder. The following was assessed regarding the resident: -moderate cognitive impairment; -functional limitation of range of motion to one side of lower extremities; -required substantial staff assistance with transfers, moderate assist with dressing and was dependent with toileting; -frequently incontinent of urine and -had 2 falls without injury, 2 falls with injury (except minor) and 1 fall with major injury since previous assessment. Review of Resident 18's Nursing Progress Notes dated 8/31/23 revealed the following: -2:45 AM the resident was restless, agitated and anxious. The resident was ambulating in the corridor and had attempted to sit on the floor and was acting like the resident was unable to stand. The resident refused to go to bed and slept on a couch in the corridor; -9:52 AM the resident was complaining of right foot/ankle pain and the ankle was swollen with light purple bruising. The resident was unable to bear weight and range of motion was limited; -1:12 PM the resident returned from a physician appointment. An x-ray was completed and was negative for a fracture. A new order was received for the resident to wear a boot for all activity, weight-bearing as tolerated, ice, elevation and Tylenol as needed for the pain. Physical Therapy (PT) was to evaluate and treat the resident with a follow-up appointment in 2 weeks; and -11:28 PM the resident identified pain to ankle and was unable to sleep. Review of a Nursing Progress Note dated 9/5/23 at 1:17 PM revealed the resident's right ankle continued to be swollen and the resident required extensive assistance of 2 staff for transfers. Review of a Radiology Report dated 9/18/23 at 1:27 PM revealed the resident had a healing distal tibia and fibula (ankle) fracture. Review of the resident's medical record revealed no evidence an incident report and/or an investigation had been completed regarding the resident's injury of unknown origin with complaint of pain, increased swelling/bruising with decreased range of motion and need for increased assistance with transfers and cares to the resident's right ankle. Interview with the Director of Nursing (DON) on 12/18/23 at 12:36 PM confirmed the facility did not investigate the resident's right ankle injury as an injury of unknown origin/potential abuse despite the resident's change in status which was first identified on 8/31/23 until the ankle was identified as a fracture on 9/12/23. Interview with the Administrator on 12/19/23 at 10:00 AM confirmed the resident's injury to the right ankle should have been investigated as an injury of unknown origin on 8/31/23 when the injury was first identified. 42679 C. Review of Resident 43's MDS dated [DATE] revealed the resident was admitted [DATE] with diagnoses of non-traumatic brain dysfunction, anemia, arthritis, osteoporosis, dementia, malnutrition and depression. The following was assessed regarding the resident: -moderate cognitive impairment; -functional limitation of range of motion to both lower extremities; -required substantial assistance with transfers, toileting and dressing; and -frequently incontinent of urine. Review of Resident 43's Nursing Progress Note dated 10/20/23 revealed the following: -10:02 AM Nurse Aides (NA's) called for the nurse before they assisted the resident out of bed. The nurse assessed the resident and noted the resident had significant edema to the right ankle extending to the top of the foot. The foot was cool to the touch and the resident was not able to recall injuring the area. A second nurse also assessed the area and the resident was referred to the doctor's office for an evaluation; -10:12 AM RN-G noted at 09:45 AM, RN-G completed an assessment of the resident's new edema to the right ankle and foot. RN-G indicated the resident's foot pulses were difficult to feel during the assessment and the resident stated 'I don't know what happened I don't think I hit it on anything.' The resident left the facility by wheelchair via facility transportation. -11:47 AM RN-G noted the resident returned to the facility from the clinic via wheelchair per facility staff with a diagnosis of right ankle sprain. There were orders for an Ace wrap daily, on during day and off at night, ice to the ankle three times a day for 20 minutes, elevate the right lower leg when not ambulating and monitor over the weekend. Review of the Clinic Referral dated 10/20/23 revealed the resident had a Right ankle sprain with ordered treatments. Review of the resident's medical record revealed no evidence an incident report and/or investigation had been completed regarding the resident's injury of unknown origin related to the right ankle sprain. Interview with the DON on 12/19/23 at 10:45 AM confirmed the facility did not investigate the resident's right ankle sprain as an injury of unknown origin/potential abuse at the time the injury occurred on 10/20/23 and should have been.

Licensure Reference Number 175 NAC 12-006.09B Based on observation, record review and interview; the facility failed to accurately Code the Minimum Data Set (MDS-federally mandated comprehensive assessment used to develop resident Care Plans) regarding Resident 19's Preadmission Screening and Resident Review (PASARR- federally mandated preadmission assessment performed to determine if resident's have Significant Mental Illness (SMI) or Intellectual Disability (ID), to assure appropriate placement and treatment) and Resident 32's use of Restraints. The sample size was 16 and the facility census was 58. Findings are: A. Review of Resident 19's MDS dated [DATE] revealed the resident had diagnoses of Schizophrenia, however, did not have a Level 2 PASARR screen that indicated SMI or ID. Review of Resident 19's PASARR dated 11/8/22 revealed that a Level 2 (in depth screen conducted as a result of a positive level 1 screening used to determine appropriate setting/placement and the appropriate services for a resident with SMI or ID) screen was completed; Resident did have SMI including the following behavior health diagnoses (anxiety disorder, bipolar disorder, major depressive disorder, personality disorder, and Schizophrenia, and no indication the resident required specialized services. Review of Resident 19's Care Plan with a revision date of 9/21/23 revealed the following; -diagnoses including Schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly), Bipolar Disorder (a psychiatric illness characterized by both manic and depressive episodes), Major Depressive Disorder (mood disorder characterized by persistent feeling of sadness and loss of interest that affects how you think, feel and behave), and Personality Disorder (a deeply ingrained pattern of behavior that deviates markedly from normal behavior). -a PASARR level 2 was completed on 11/8/22. During an interview on 12/19/23 at 2:00 PM the Director of Nursing (DON) confirmed Resident 19 did have a level 2 PASARR evaluation which determined SMI, however this was incorrectly coded on the 6/29/23 MDS. B. Review of Resident 32's MDS dated [DATE] revealed the resident had a bedrail being used daily as a restraint (device that limits freedom of movement or normal access to one's body). Review of Resident 32's Care Plan dated 3/30/32 revealed the resident had a half bedrail used for positioning self in bed. During an interview on 12/14/23 at 11:01 AM Registered Nurse (RN)-A confirmed that Resident 32's MDS dated [DATE] was incorrectly coded as siderails used as a restraint however, the resident only had an assist rail on one side of the bed used for repositioning and it was not considered a restraint.

Licensure Reference Number 175 NAC 12-006.09D Based on record review and interview, the facility failed to ensure residents were free from unnecessary medications related to long term use of antibiotic medications for 3 residents (Resident 22, 43 & 44) that did not specify a duration and had no supporting documentation for clinical use based on laboratory results. The sample size was 3 and the facility census was 58. Findings are: A. Review of the facility policy Antibiotic Stewardship Program with a review date 6/2023 revealed the following: -The purpose of the program is to optimize the treatment of infections while reducing the adverse events associated with antibiotic use. - The Antibiotic Stewardship Committee has been established and includes the Medical Director, Infection Control Preventionist, Director of Nursing Services (DON), Pharmacy Consultant, Executive Director and the Minimum Data Set (MDS) Coordinator. Committee members support the program and actively participate in developing, promoting, and implementing a facility-wide system for monitoring the use of antibiotics. - The Infection Control Preventionist oversees the program and the Medical Director serves as a liaison between the facility and other medical staff members. The Consultant Pharmacist reviews antibiotics prescribed to residents during their medication regimen review and is a resource for questions. The Attending Physician prescribes appropriate antibiotics in accordance with standards of practice and facility protocols. - Antibiotic use protocols include; assessments of residents suspected of having an infection, laboratory testing in accordance with current standards of practice, and antibiotic prescriptions should specify the dose, duration, and indication for use. Appropriateness and necessity are factored in via diagnostic tests, laboratory reports, and/or changes in the resident's clinical status. Whenever possible, narrow-spectrum antibiotics that are appropriate for the condition being treated shall be utilized. - Monitoring of antibiotic use includes; reviewing antibiotic orders for appropriateness and shall be measured by (monthly prevalence, antibiotic start dates, and/or antibiotic days of therapy). - Education regarding antibiotic stewardship shall be provided at least annually to facility staff, prescribing practitioners, residents' and families. Documentation related to the program is maintained by the Infection Preventionist and discussions are completed in Quality Assurance and Performance Improvement committee meetings. B. Review of Resident 44's medical record revealed the following: - A physician's progress note dated 4/14/2023 indicated an antibiotic, Cephalexin 1000 milligrams (mg) twice a day, was to be restarted for an indefinite time frame related to chronic suppression of Staph Aureus (a bacteria) prosthetic joint infection. There was no evidence of diagnostic laboratory work or specified duration for the order. - The consultant pharmacist completed a medication regimen review on 7/24/23, that noted the resident had been taking Keflex (Cephalexin) 1000mg twice a day for a knee prosthesis since 4/14/23 and asked for a specified duration. The physician indicated a duration of 99/permanently and did not provide a rationale or diagnostic laboratory work to support the antibiotic use. - A physician's order dated 10/23/23, for Cephalexin 500 mg twice a day, related to infection and inflammatory reaction due to an internal knee prosthesis. There was no duration specified and no evidence of diagnostic laboratory work completed. C. Review of Resident 43's medical record revealed the following: - The plan of care dated 11/27/23, indicated the resident was prescribed a preventative antibiotic (Nitrofuranton Monohyd Macro 100mg daily) related to chronic Urinary Tract Infections since 5/21/21. - The consultant pharmacist completed a medication regimen review on 9/28/23, that indicated the resident had been taking Nitrofurantin 100mg daily since 5/21/21 and noted the duration was longer than recommended guidelines. The physician indicated to continue the antibiotic and provided a diagnosis of recurrent severe UTI. There was no evidence of a specified duration or diagnostic laboratory work to support the antibiotic use. - Physician's order dated 10/10/23 for Nitrofurantin 100mg daily related to chronic UTI was prescribed and there was no evidence of a specified duration or diagnostic laboratory work to support the antibiotic use. D. An interview with the DON on 12/19/23 at 11:45 AM, confirmed the prescribed antibiotics for Resident's 43 and 44 did not have a specified duration and there was no evidence of diagnostic laboratory work to support the continued use of the antibiotics. 42360 E. Review of Resident 22's Minimum Data Set (MDS-federally mandated assessment used to develop resident Care Plans) dated 9/7/23 revealed the resident took antibiotics 3 of the preceding 7 days. Review of Resident 22's Care Plan with a revision date of 10/18/23 revealed the resident was taking a routine antibiotic for a history of urinary tract infections. Review of Resident 22's Physician Orders revealed the resident had an order for the antibiotic Nitrofurantoin 100mg every other day for chronic urinary tract infections. The antibiotic did not have a defined duration of use. During an interview on 12/19/23 at 9:31 AM with the DON revealed the Consultant Pharmacist addressed long term use of antibiotics with prescribing physicians and made recommendations based on the facilities Antibiotic Stewardship policy. Further interview confirmed the facility had no evidence the pharmacist identified that Resident 22's antibiotic did not have a stop date or defined duration in accordance with facility policy.

Licensure Reference Number 175 NAC 12.006.09D Based on record review and interview, the facility failed to ensure psychotropic medications (a type of psychoactive medication which alters chemicals in the brain to affect changes in behavior, mood and emotion) had the required diagnosis for 1(Resident 57) of 6 sampled residents. The facility census was 58. Findings are: A. Review of the facility policy Use of Psychotropic Drugs with a review date of 2/2020 revealed the following: - Residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and documented in the clinical record, and the medication is beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medication(s). - The use of psychotropic medications in specific circumstances (ie. acute, chronic or prolonged conditions) indicate the resident's symptoms and therapeutic goals shall be clearly and specifically identified and documented. - An evaluation shall be documented to determine that the resident's expressions or indications of distress are not due to a medical condition or problems that can be expected to improve or resolves as the underlying condition is treated or the offending medications are discontinued. Not due to environmental stressors alone. Not due to psychological stressors, anxiety, or fear stemming from misunderstanding related to his or her cognitive impairment that can be expected to improve or resolve as the situation is addressed. Persistent, and negatively affect his or her quality of life. - For new admissions; the facility shall identify the indication for use, as possible, using pre-admission screening and other pre-admission data. The physician in collaboration with the consultant pharmacist shall re-evaluate the use of medication and consider whether or not the medication can be reduced or discontinued upon admission or soon after admission. B. Review of Resident 57's Minimum Data Set (MDS - federally mandated comprehensive assessment used to develop resident care plans) dated 11/13/23 revealed the resident was admitted [DATE] with diagnoses of stroke, left sided paralysis following stroke, coronary artery disease, diabetes, anxiety, depression, muscle weakness, repeated falls, dysphagia (difficulty swallowing) and cardiac weakness. The following was assessed: - mild cognitive impairment; - substantial assistance with transfers, dressing, and toileting; - occasional incontinence of urine; - history of falls prior to admission; and - receiving antipsychotic, antianxiety, antidepressant and antiplatelet. Review of Resident 57's undated care plan revealed the resident was using psychotropic medications that did not indicate a diagnosis or indication. Interventions were to monitor and record occurrences of target behavior symptoms and document per facility protocol. In addition, staff were to monitor, record, and report to the physician any side effects related to the antipsychotic medication. Review of Resident 57's medical record revealed the following: - An Order Summary Report dated 11/6/23 showed an order for the antipsychotic medication, Seroquel 25 milligrams (mg) 3 tablets at bedtime for anxiety. - A physician's order dated 11/21/23 for Seroquel 25 milligrams (mg) 3 tablets at bedtime, with an indication of major depressive disorder. Seroquel is an antipsychotic medication and not an antidepressant medication. - Progress note dated 11/21/23 at 6:43 PM indicated the physician had returned a fax to the facility to utilize a diagnosis of Major Depressive Disorder as the indication for the Seroquel medication. In addition, the note indicated this was not an appropriate diagnosis for the antipsychotic medication and a request was submitted by facility staff to re-address the diagnosis. An interview with the Director of Nurses on 12/19/23 at 11:00 AM confirmed Resident 57 had been taking an antipsychotic medication and the diagnosis of depression does not meet the recommended guidelines as an required diagnosis for antipsychotic medications.

Licensure Reference Number 175 NAC 12-006.04C3a(6) Based on record review and interview, the facility failed to notify the Physician and the resident's responsible party of Resident 53's ongoing weight loss. The sample size was 20 and the facility census was 57. Findings are: Review of the facility policy Weight Monitoring dated 2/2022 revealed the following; -the facility would ensure that all residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range unless the resident's clinical condition demonstrated otherwise, -significant unintended changes in weight or insidious weight loss could indicate a nutritional problem, -newly recorded weights would be compared to the previous recorded weight, -weights would be followed weekly by the CDM and interdisciplinary team members, -significant weight changes (5% in 30 days, 7.5% in 90 days, or 10% in 180 days) would be documented, -the RD would be consulted to assist with interventions and record the actions in the progress notes, -the Physician would be consulted to assist with interventions, approve/deny suggested changes or actions and be encouraged to documented diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] -the RD, CDM, and the interdisciplinary team would follow up with weight loss and track until weight was stable. Review of Resident 53's Minimum Date Set (MDS- a federally mandated resident assessment used to develop the resident's care plan) dated 10/27/22 revealed the following; -diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] -a BIMS (Brief Interview for Mental Status) score of 8 indicative of moderate cognitive loss, -weight of 139 with no significant loss or gain, and -extensive assistance was received with bed mobility, transfers, dressing, toileting, and eating. Review of Resident 53's Nutritional Assessments revealed the following; -On 11/1/22 the Certified Dietary Manager (CDM) would continue to monitor and notify the dietitian for any needed additional interventions, -no evidence the dietitian had been notified of the resident's weight loss of 10 pounds from 11/1/22 through 11/8/22, and -no evidence the facility had re-weighed the resident to ensure an accurate weight following the 10 pound weight loss on 11/8/22. Review of Resident 53's weight records revealed the following; -weight on 8/2/22 was 157, -weight on 9/1/22 was 143, -weight on 10/4/22 was 141, -weight on 11/1/22 was 138, -weight on 11/8/22 was 128, and -no evidence the resident was re-weighed per facility policy with the weight loss of 10 pounds in a week. Review of Resident 53's Care Plan with a revision date of 11/1/22 revealed the following; -diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] -the resident was at nutritional risk, -required extensive assistance with meals, -staff were to offer alternatives at meals if a food was refused, -the resident received supplements 3 times daily, -staff were to report to the physician and follow up as indicated, and -staff were to alert the RD, Physician, and responsible party of any significant weight gain or loss of 5% in 1 month. Interview on 11/15/22 at 2:39 PM with the CDM revealed that weight loss of approximately 3 pounds since the most recent weight would be reviewed by nursing, dietary and the IDT (interdisciplinary team), and that nursing staff reported weight/dietary concerns to the dietary department. The CDM should report significant weight loss concerns to the RD, however did not report Resident 53's significant weight loss. During an interview on 11/17/22 at 9:52 AM the DON confirmed the facility had not notified the Physician, responsible party or RD of the resident's ongoing weight loss since 10/3/22 and Resident 53 has lost 13 pounds (9 %) since 10/4/22. In addition Resident 53 was not re-weighed following the 10 pound weight loss from 11/1/22 to 11/8/22 to assure accuracy of the weight.

Licensure Reference Number 175 NAC 12-006.05 (9) Based on record review and interview, the facility failed to intervene and protect residents from abuse. This failure had the potential to affect one resident (Resident 6). Facility census was 70. Findings are: A review of the Facility Policy/Document #HR 408, with a review date of 10/06/15 revealed the facility was to take appropriate steps to prevent the occurrence of abuse, neglect, injuries of unknown origin and misappropriation of resident property. A review of the facility's VERIFICATION OF INVESTIGATION for an incident occurring on 2/25/16 at 12:10 PM revealed the facility's Corporate hotline received an allegation of verbal abuse on 3/1/16. The anonymous caller reported an observation on 2/25/16 of the Facility's Social Services Director (SSD) being verbally abusive and threatening toward Resident 6. Eight interviewed staff members (Staff Members A, B, C, D, E, F, G, and H) acknowledged overhearing the incident and five of the interviewed staff members (Staff Members B, C, D, F, and G) reported that Resident 6 was visibly upset by the interaction. There was no mention of any staff intervening to protect Resident 6 from further verbal abuse and threatening behavior from the SSD. An interview with Resident 6 on 3/10/16 at 10:00 AM revealed the resident felt threatened by the SSD and was upset for several days following the interaction on 2/25/16. An interview with the Facility's Corporate RN (Registered Nurse), AVP (Area Vice President), on 3/8/16 at 2:50 PM, revealed the GLC (Golden Living Center) Hotline received an anonymous report on 3/1/16 alleging an incident of verbal abuse which occurred on 2/25/16. The RN/AVP reported the facility was immediately notified to discuss the concern and the DON (Director of Nursing) was directed to suspend the SSD on 3/1/16, pending investigation of the allegation and to make the initial report to the State. The AVP came to the facility and conducted an investigation on 3/2/16. The AVP reported the investigation identified verbal abuse did occur, and that the facility had some concerns or issues with the protocols related to abuse and reporting.