Deficiency Index

F924 citations in North Carolina

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F924 in North Carolina. Pick another state for the same tag.

Against expectation — 2024

North Carolina cites F924 more often than its own record predicts

Versus expected share1.86×

1.86 times the share F924 takes of citations nationally.

Share of North Carolina citations0.08%

Of every deficiency written in North Carolina in 2024, this is the portion that was F924.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What North Carolina surveyors wrote

F924 findings written in North Carolina, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

E · No harm, potential for more than minimal, patternJuly 2, 2024

Based on observations, staff interviews and record review, the facility failed to ensure the handrails in the facility corridors were properly secured to the walls, repaired and free from sharp edges on 3 of 4 floors where handrails were present. The findings included: An observation was conducted on 6/11/24 at 12:42 PM to 1:00 PM, revealed on the 500 floor the handrails were detached from the walls and needed repairs due to broken/cracked support backets and missing end caps in the corridor joining rooms 503, 507, 511, 514, 5/19, 520, 526, 527 on the hallways. The end of the handrails had sharp edges that were not covered by the endcaps. Staff and residents were observed using the handrails in the current condition. …

Willow Valley Center for Nursing and Rehabilitatio

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