Based on observation and interview it was determined that the facility failed to provide a sanitary environment for its residents, staff, and public. Observation on 11/21/23 at 09:20 a.m. of the hallway ceiling tiles outside of rooms 101, 110, 108, and 126 (the left 100 hallway) revealed that the ceiling tiles surrounding the metal vents were soiled with a black spotted substance that had been smeared in places. Interview on 11/21/23 at 10:00 a.m. with Staff B (Infection Preventionist) revealed that the tiles had the above substance on them for a few months and he/she was unaware of the cause of the soiling of the tiles. Interview on 11/21/23 at 10:30 a.m. with Staff C (Maintenance Director) confirmed the above findings.
F921 citations in New Hampshire
Safe, clean, comfortable environment · Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
New Hampshire cites F921 less often than its own record predicts
0.95 times the national share — cited less often here than elsewhere.
Of every deficiency written in New Hampshire in 2023, this is the portion that was F921.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Hampshire surveyors wrote
F921 findings written in New Hampshire, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation and interview it was determined the the facility failed to provided a safe, functional, and comfortable environment for residents, staff and the public. Findings include: Observation while on the Francoeur unit on 2/21/19 at 11:45 a.m. and again on 02/25/19 at 1:44 p.m. revealed 19-20 residents were placed sitting in broda chairs and wheelchair's around the sitting area with no room for movement. The medication nurse was at the medication cart which was on the right side of the hallway, and residents in broada chairs and wheelchair's on the left side of the hallway leaving only two feet of floor space to walk through. A resident with a roller walker attempted to walk down the hall but was not able to due the the narrow space. Then at 1:10 p.m. …
What else New Hampshire surveyors cite →
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