Based on observations and interviews, the facility failed to ensure that its staff provided adequate space and furnishings for resident dining on one of four units. Findings include: Review of the census provided to the surveyor team on 7/5/22, day one of survey, indicated the census on the Transitional Care Unit (TCU) was 30 residents. On 7/5/22 at 9:25 A.M., during an observation of breakfast, the surveyor observed six intravenous (IV) medication poles stored in the designated dining area of the TCU. Four residents were seated at a square table. There was an additional empty rectangular table in the room with six chairs. No other tables for dining were observed. …
F920 citations in Massachusetts
Environmental Deficiencies
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F920 citations were recorded in Massachusetts for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Massachusetts surveyors wrote
F920 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Massachusetts surveyors cite →
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