Based on observations, interviews, and record reviews, the facility failed to have an effective policy which addressed the reheating of residents' food brought into the facility in accordance with professional standards to ensure food safety. Specifically, the facility failed to provide a working thermometer and adequate reheating instructions to reheat residents' food brought into the facility by family to an internal temperature of 165 degrees Fahrenheit (F) to prevent potential foodborne illnesses. Findings include: Review of the facility policy titled Personal Food Policy, dated November 2016, indicated the following: -Facility staff will assist residents with accessing the nourishment kitchens, and with accessing and proper heating any personal food. …
F813 citations in Massachusetts
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F813 less often than its own record predicts
0.22 times the national share — cited less often here than elsewhere.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F813.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F813 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review, observation, and staff interview, the facility staff failed to implement the facility policy to ensure safe food handling and reheating practices of food brought to the facility for residents from family/visitors and to ensure that all food reheated in the microwave reaches an internal temperature of 165 degrees Fahrenheit prior to serving the resident. Findings include: Review of the Food and Drug Administration (FDA) Food Code (2017) indicates reheating foods in the microwave as follows: Reheated cooked foods present a risk because they have passed through the danger zone multiple times during cooking, cooling, and reheating. …
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.04% | 0.24× |
| 2024 | 0.03% | 0.20× |
| 2025 | 0.04% | 0.22× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction