Based on record review and interview, the facility failed to ensure Residents were assisted in making transportation arrangements to Radiology appointments for one Resident (#8) out of a total sample of 27 Residents. Specifically, the facility failed to ensure Resident #8 was provided assistance to obtain transportation for a brain Magnetic Resonance Imaging (MRI) appointment as recommended by a Neurologist. Findings include:Review of the facility policy titled Nursing Policy & Procedure Manual Transportation, dated 4/20/2021, indicated the following:- It is the policy of this facility to ensure that residents are transported safely to and from medical/clinical appointments. …
F778 citations in Massachusetts
Administration Deficiencies
Help the resident make transportation arrangements to and from radiology services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F778 more often than its own record predicts
4.64 times the share F778 takes of citations nationally.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F778.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F778 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Massachusetts surveyors cite →
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