Every finding on record at Zion Plus Hospice and Palliative Care Inc

It is required that Hospice care and services provided to patients and families follow the individualized plan of care established by the hospice IDG in collaboration with the attending physician (if any). This standard was not met as evidenced by interview and clinical record review. 1 of 5 (20%) clinical records reviewed revealed the hospice did not ensure nursing visits followed the visit frequency on the plan of care and/or physician's orders. Record #41783 was reviewed and identified the nursing visit frequency was two times a week. Review of the clinical record revealed one nursing visit missing the week of 5/1/22. During interview on 6/15/22, the consultant, who was designated by the Administrator to review clinical records, stated he could not locate the missing nursing visit and/or communication documentation in the clinical record for the missing nursing visit.