Based on interview and record review, the Hospice failed to ensure that their Volunteers Background Screening results were added to the Agency For Health Care Administration (AHCA)'s Background Screening Clearinghouse Roster, in accordance with State requirements, for 2 of 2 sampled Volunteers files reviewed (Volunteer #10 and #11). --- The findings included: 1) On 01/28/25 at 4:09 PM, a telephone interview was conducted with the Volunteer Program Director who stated that the volunteers visit patient's homes and most of the time on the weekends, they are at the Inpatient Hospice House. On 01/28/25 at 4:11 PM, an interview and a side-by-side review of the Hospice's s Volunteer personnel document was conducted with the Vice President of Clinical Operations (VPOCO) that reveals Volunteer #10's position description was signed on 02/25/23, had a volunteer online training program completion on 02/28/23 and a volunteer competency on 03/24/23. Further review reveals that Volunteer #10 had a Background Screening completed with expiration of their fingerprints on 02/22/28 and an Attestation of Compliance signed on 02/25/23. The AHCA Background Screening Clearinghouse was accessed and reveals that Volunteer #10 was not added to the AHCA Background Screening Clearinghouse in accordance with State requirements. 2) On 01/28/25 at 4:09 PM, a telephone interview was conducted with the Volunteer Program Director who stated that the volunteers visit patient's homes and most of the time on the weekends, they are at the Inpatient Hospice House. On 01/28/25 at 4:15 PM, an interview and a side-by-side review of the Hospice's s Volunteer personnel document was conducted with the VPOCO that reveals Volunteer #11's position description was signed on 02/25/23, had a volunteer online training program completion on 11/10/21 and a volunteer competency on 04/15/22. Further review reveals that Volunteer #11 had a Background Screening completed with expiration of their fingerprints on 12/28/26 and an Attestation of Compliance signed on 11/10/21. The AHCA Background Screening Clearinghouse was accessed and reveals that Volunteer #11 was not added to the AHCA Background Screening Clearinghouse in accordance with State requirements.
Every finding on record at VNA Hospice of Indian River County Inc
Vero Beach, Florida · CCN 101529
1 finding across 1 survey, in the inspector's own words.
The inspector’s own words from form CMS-2567, unedited, including CMS’s own spacing. Names and some dates are redacted by CMS.
Survey of January 30, 2025
1 finding← Back to the VNA Hospice of Indian River County Inc record
Federal survey findings only. State licensure findings for hospices are not shown.
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