Upon observation, there was no evidence the annual report documents the use of volunteers providing day to day administrative and/or direct patient care services in an amount that, at a minimum, equals 5 percent of the total patient care hours of all paid hospice employees and contract personnel. There was no documentation of volunteer utilization for provision of day to day administrative and/or direct patient care services in an amount that equals 5 percent of total patient care hours.
Every finding on record at Valley Serenity Hospice Care, Inc
Van Nuys, California · CCN B51546
1 finding across 1 survey, in the inspector's own words.
The inspector’s own words from form CMS-2567, unedited, including CMS’s own spacing. Names and some dates are redacted by CMS.
Survey of August 13, 2025
1 finding← Back to the Valley Serenity Hospice Care, Inc record
Federal survey findings only. State licensure findings for hospices are not shown.
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