Every finding on record at Transcend Hospice 18 LLC

It is required that a hospice aide provides services are ordered by the Interdisciplinary Group and included in the plan of care. This standard was not met as evidenced by clinical record review and interview. 1 of 3 (33%) clinical records reviewed revealed the hospice did not ensure that the hospice aide followed the plan of care as ordered. Record #34090 was reviewed and identified the hospice aide plan of care assigned a visit frequency for the hospice aide two times a week starting 8/27/2021. During the week of 9/26/2021-10/2/2021, there was no documented evidence of a hospice aide visit. The Administrator was interviewed on 2/3/2022 and confirmed there were no hospice aide visits that week or documentation stating why the visits weren’t completed.