Touching Hearts Hospice, LLC
Colton, California · CCN B31719
813 N La Cadena Drive
29 federal deficiencies across 3 surveys, October 27, 2021 to March 13, 2025.
Excludes the inspector’s preamble, which is not a finding
Federal surveys with at least one deficiency
Findings against a Condition of Participation — a compliance grade, not a measure of harm
What level the findings sit at
- Condition-level413.8%
- The agency was out of compliance with a federal Condition of Participation — a requirement it must meet to take part in Medicare at all.
- Standard-level2586.2%
- A requirement within a Condition of Participation. The Condition itself was not cited.
These are compliance grades, not harm grades: how deep in the regulation a finding sits, not whether anyone was harmed.
Who conducted the surveys
State Agency, ACHC.
Federal surveys are carried out by the state agency or a CMS-approved accrediting organisation.
Most-cited requirements
- L0524Content of Comprehensive Assessment2
- L0531Content of Comprehensive Assessment2
- L0550Content of Plan of Care2
- L0651Governing Body and Administrator2
- L0500Patients' Rights1
Survey record
Condition-level
| Survey | Type | Deficiencies | Condition-level |
|---|---|---|---|
| Mar 13, 2025 | Complaint | 10 | 4 |
| Nov 20, 2024 | Reaccreditation | 15 | — |
| Oct 27, 2021 | Initial | 4 | — |
In the inspector’s words
The complete written findings for this hospice, in the inspector’s own words.
Hospice findings published by CMS on QCOR, covering surveys from October 27, 2021 to March 13, 2025. The inspectors’ written findings come from a single CMS survey-report extract.
Federal survey findings only. State licensure findings for hospices are not shown.
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