Every finding on record at The Carpenter Hospice of Northwest Louisiana, LLC

The provider failed to ensure bereavement services were made available to surviving family members/caregivers following the death of 1 (Patient #14) of 2 deceased patient (Patient #14, Patient #15) records reviewed. Findings: Review of the facility Bereavement Assessment Policy dated October 2105 revealed in part: -Policy: ______ Hospice will provide bereavement services for up to one year after the patients death to surviving family/caregiver members. -Procedure: 4. After death occurs, the hospice social worker or Bereavement Coordinator will complete the bereavement follow-up assessment. 5. The Bereavement Coordinator will develop a plan for intervention, based on the findings of the bereavement follow-up assessment and input from interdisciplinary group members. 6. The Bereavement Coordinator will document the interventions on the bereavement services checklist. 7. All bereavement documentation will be submitted for filing in the patients permanent clinical record. Review of Patient #14s record revealed the start of care/admit date to the inpatient facility was 05/25/2024 and Patient #14 died in the inpatient facility on 05/27/2024. Further review of Patient #14s record failed to reveal documentation that post death bereavement services were made available to Patient #14s family members/caregivers. During an interview on 10/01/2024 at 1:30 p.m. S3 Bereavement Coordinator reviewed Patient #14s record and acknowledged there was not documentation that post death bereavement services were made available to Patient #14s family members/caregivers. During an interview on 10/01/2024 at 1:55 p.m. S1 Registered Nurse/Executive Director reviewed Patient #14s record and acknowledged there was not documentation that post death bereavement services were made available to Patient #14s family members/caregivers.