Every finding on record at Sunrise Hospice Care Inc

It is required that hospice aides are supervised by a registered nurse who makes an on-site visit to the patient’s home no less frequently than every 14 days to: assess the quality of care and services provided by the hospice aide, ensure that services ordered by the hospice Interdisciplinary Group (IDG) meet the patient’s need. The hospice aide does not need to be present. This standard was not met as evidenced by document review, clinical record review, and interview. In 1 of 13 (8%) clinical records reviewed with hospice aide services provided, the agency did not ensure the Registered Nurse (RN) completed a supervisory assessment of Hospice Aide services no less frequently than every 14 days. Agency policy No. 9-019 Nursing Care, required in part, "The hospice registered nurse will supervise licensed practical/vocational nurses, hospice aides, homemakers and volunteers in the home, and follow the family/caregiver into the bereavement period, per organizational policy." Clinical Record 4: The plan of care for benefit period from 07/30/2024 to 10/27/2024 included an order for the Hospice Aide to provide services to the patient two times per week. Hospice Aide services were started on 08/01/2024. The RN completed the first aide supervisory visit on 08/05/2024. The next aide supervisory visit was dated 08/20/2024, a total of 15 days and one day outstanding. The RN documented an aide supervisory visit on 09/16/2024 and the next supervisory visit was dated 10/01/2024, a total of 15 days and one day outstanding. During an interview and record review on 11/06/2024, the Administrator stated oh no, I am going to start scheduling aide supervisory visits every week so that this does not happen again.