Every finding on record at Queen Hospice Care, Inc

Upon patient record review, 1 of 14 (Patient #3) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient #3: During patient home visit it was noted patient had hospital bed and oxygen concentrator. However, these items were not listed under DME on the POC.

Upon patient client record review, 1 of 14 (Patient #1) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient #1: Initial Spiritual Care assessment wasn't electronically signed by the clinician. COS 5/3/2024