Pillars Hospice Care, LLC
Phoenix, Arizona · CCN 031616
10221 North 32nd Street, Suite H
20 federal deficiencies across 4 surveys, June 16, 2022 to September 5, 2025.
Excludes the inspector’s preamble, which is not a finding
Federal surveys with at least one deficiency
Findings against a Condition of Participation — a compliance grade, not a measure of harm
What level the findings sit at
- Condition-level210.0%
- The agency was out of compliance with a federal Condition of Participation — a requirement it must meet to take part in Medicare at all.
- Standard-level1890.0%
- A requirement within a Condition of Participation. The Condition itself was not cited.
These are compliance grades, not harm grades: how deep in the regulation a finding sits, not whether anyone was harmed.
Who conducted the surveys
State Agency, CHAP.
Federal surveys are carried out by the state agency or a CMS-approved accrediting organisation.
Most-cited requirements
- L0512Rights of the Patient2
- L0641Volunteers2
- L0645Recruiting and Retaining2
- L0667Initial Certification of Terminal Illness2
- L0668Recertification of the Terminal Illness2
Survey record
Condition-level
| Survey | Type | Deficiencies | Condition-level |
|---|---|---|---|
| Sep 5, 2025 | Complaint | 9 | 1 |
| Mar 20, 2025 | Reaccreditation | 1 | — |
| May 1, 2024 | Complaint | 9 | 1 |
| Jun 16, 2022 | Reaccreditation | 1 | — |
In the inspector’s words
The complete written findings for this hospice, in the inspector’s own words.
Read all 11 findings in full →
CMS publishes written findings for 11 of the 20 deficiencies on this hospice’s record.
Hospice findings published by CMS on QCOR, covering surveys from June 16, 2022 to September 5, 2025. The inspectors’ written findings come from a single CMS survey-report extract.
Federal survey findings only. State licensure findings for hospices are not shown.
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