Every finding on record at Novant Health Presby Medical Ctr for Thepresbyterianhospital

Observed in Tracer Visit. In 2 of 6 home visits conducted, the surveyor observed that the hospice aides, during home visit #3 and #6 had a name badge on their uniform that hung down and came in contact with patient skin during home bed bath to include perineal area,. During HV#3 the hospice aide badge hung down and was contaminated multiple times during bed bath to include aide badge touching perineal area and the same hospice aide took dirty gloves off and laid them on clean field next to clean gloves that she later used. Further during home visit #6 the surveyor observed a different hospice aide, who also had a badge that hung down and was contaminated multiple times during bed bath to include badge coming in contact with perineal area. This issue was observed and discussed with hospice supervisor , who confirmed issue.

Observed in Record Review. In 1 of 5 bereavement records reviewed, the surveyor noted that bereavement services were not provided according to the organization's bereavement policy. The bereaved received a post death bereavement assessment July 2023 but as of October 2023, the initial bereavement phone call and subsequent bereavement care plan were not created as per policy. This finding was validated by the bereavement coordinator and a bereavement template was initiated at the time of discovery.