Every finding on record at Lighten Hospice Dba Auburn Crest Hospice

Based on interview and record review, it was determined the hospice agency did not include an initial bereavement assessment as part of the comprehensive assessment for 10 of 14 sampled patients. Specifically, there was no documented evidence that the needs of the patients' or family members were assessed, focusing on social, spiritual, and cultural factors. (Patient identifiers: 1, 3, 5, 6, 7, 8, 9, 11, 12, and 13) --- Findings include: A review of 14 medical records was completed on 8/30/2023. No documentation could be provided to indicate that an initial bereavement assessment, that included social, spiritual, and cultural factors that may impact a family or individuals ability to cope had been completed for 10 of 14 patients. An interview was conducted with the director of nursing on 8/30/2023 at 12:15 PM, she stated ";the social worker was simply not doing his job and has been let go and replaced. He was not serving our patients in the way they deserve."