Every finding on record at In Touch Hospice Care Inc.

Upon patient record review, 13 of 13 (Patient #1,2,3,4,5,6,7,8,9,10,11,12,13) did not have evidence that the patient chooses a health care provider, including an attending physician. The election statements did not include any physician for these patients.

Upon personnel record review, 2 of 16 (Personnel #4 & 6) the RN and the aide did not have evidence that this direct core services were hospice personnel/employee, there was not an evidence of (W-2) form in their files. Corrected on site

Upon personnel record review, 1 of 16 (Personnel #9) did not have evidence of a job description for this individual who supervises volunteers for his/her role. Corrected on site

Upon personnel record review, 1 of 16 (Personnel # 2) did not have evidence of a job description for the role as alternate administrator. Corrected on site

Upon observation, there was no evidence the hospice designated a physician to serve as alternate Medical Director when the Medical Director is not available to assume the same responsibilities and obligations as the Medical Director. Corrected on site

Upon patient client record review, 13 of 13 (Patient #1,2,3,4,5,6,7,8,9,10,11,12 &13) did not have evidence that the patient or representative identified or acknowledged the attending physician of his/her choice. The election statements did not include any physician for these patients.