Every finding on record at Hummingbird Hospice LLC

It is required that a hospice aide provides services: Ordered by the Interdisciplinary Group; Included in the plan of care; Permitted to be performed under state law and regulation; and Consistent with the hospice aide training. This standard was not met as evidenced by clinical record review and interview. In 1 of 12 (8%) clinical records reviewed, in which hospice aide services were accepted, revealed that the agency did not ensure that the aide provided services ordered by the interdisciplinary group (IDG) and included in the plan of care (POC). Clinical Record 13: The aide plan of care effective 08/13/2022, included complete bath, dressing, shampoo, and check pressure areas every visit. On 08/22/2023 the aide documented that caregiver refused care. There was no documented evidence that the RN was notified of the tasks not completed. On 03/27/2024 joint clinical record reviews and interviews were conducted with the Compliance officer, who confirmed that the aide did not inform the RN about tasks not completed.