Every finding on record at Hospice of Campbell County Memorial Hospital

Based on medical record review, staff interview, and policy review, the facility failed to ensure supervisory visits were done for 2 of 9 sample patients (#3, #14) reviewed for supervisory visits. The following concerns were identified. --- 1. Review of the medical record for patient #3 for the certification period 7/31/25 through 10/28/25 showed on August 6th there was a supervisor visit. The next supervisory visit was done on August 27th, showing 20 days without a supervisory visit.       2. Review of the medical record for patient #14 for the certification period 8/21/25 through 11/18/25 showed on August 21st there was a supervisor visit. The next supervisory visit was done on September 8th, showing 19 days without a supervisory visit.       3. Interview with the administrator on 10/9/25 at  2:48 PM confirmed the supervisory visit on the 2 patients were missed.      4. Review of the policy "Aide Supervision: Home Health" last revised on 08/2023 showed "...2. If the patient is receiving skilled Home Health services, the RN/therapist will make supervisory visits to the patient's residence at least every 14 days..."