Deficiency Index

Every finding on record at Dignity Hospice and Healthcare, LLC

Riverdale, Georgia · CCN 851561

1 finding across 1 survey, in the inspector's own words.

The inspector’s own words from form CMS-2567, unedited, including CMS’s own spacing. Names and some dates are redacted by CMS.

Survey of October 8, 2025

1 finding
L0651

Based on observations and staff interviews, it was determined that the governing body failed to assume full legal authority and responsibility by posting a sign at the entrance which stated, “Working Remotely.” --- The findings Include: On 10/6/2025 at 2:30 p.m., the agency had a posted sign at the entrance revealing, “Working remotely We are currently available by phone (470) 294-1408.” The posted number was called, but no one answered; it went directly to voicemail. There was no answer to the door after knocking. There was a transparent glass door, which revealed no staff inside the office part of the building. The hours posted on the office door revealed Monday - Friday 8AM- 4PM. On 10/6/2025 at 3:15 p.m., an interview was conducted with a receptionist who confirmed she was the one who placed the posted sign at the entrance which stated, “Working remotely We are currently available by phone (470)-294-1408.” On 10/6/2025 at 3:45 p.m., an interview was conducted with the Administrator who confirmed it was the hospice staff that posted the sign of “Working remotely We are currently available by phone (470)-294-1408.”

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Federal survey findings only. State licensure findings for hospices are not shown.

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