Every finding on record at Bridge Agency, Inc.

Observed in Patient Home. In 2 of 3 home visits conducted, the organization did not implement the infection prevention and control activities it had planned in accordance with organizational policies: 9-009.2 - Hand Hygiene; and, 9-007.2 - Infection Prevention and Control. Observed in RR HV#1, the Hospice Aide, upon completing the patient's personal care, performed hand washing but turned off the faucet with her finger. Observed in RR HV#3, the Registered Nurse conducted the patient's assessment wearing gloves. Upon completion of the assessment she proceeded from the living room to the kitchen to complete a medication check, handling each of the patient's medications without first removing the gloves and performing hand hygiene. This was reviewed and validated with the Administrator

Observed in Record Review. In 1 of 4 active patient records reviewed the organization did not supervise staff effectively. Identified during the review of the record for RR HV#1, the aide supervisory visit was completed on day 15 during the second month of the certification period. This was reviewed and validated with the Administrator.