Every finding on record at Beyond Life Hospice, Inc.

It is required that hospice aides are supervised by a registered nurse who makes an on-site visit to the patient’s home no less frequently than every 14 days to assess the quality of care and services provided by the hospice aide. Ensure that services ordered by the hospice Interdisciplinary Group (IDG) meet the patient’s need. The hospice aide does not need to be present. This standard was not met as evidenced by clinical record review and interview. In 1 of 7 (14%) clinical records reviewed for patients that elected hospice aide services revealed the agency did not ensure hospice aides were supervised by a registered nurse (RN) who makes an on-site visit to the patient’s home no less frequently than every 14 days. Clinical Record 2: The patient elected the hospice benefit on 06/30/2024. The plan of care dated 06/30/2024 through 07/30/2024 included an order for hospice aide frequency of two (2) times per week. There was evidence of aide visits completed on: 07/03/2024; 07/05/2034; 07/09/2024; 07/12/2024; 07/17/2024; 07/19/2024; 07/23/2024; 07/26/2024; and 07/30/2024. The first RN visit that included an aide supervisory visit was dated 07/30/2024. This was twenty-seven (27) days after aide services had started. The record lacked evidence of aide supervisory visits no less frequently than every 14 days. Director of Patient Care Services/Nurse Practitioner/RN/Volunteer Coordinator stated in an interview on 08/06/2024 "I don't know why she did not do a supervision on the 07/15/2024 visit; the agency will activate a plan of correction pertaining to this issue immediately".